• Conducting informative and engaging tours that highlight the unique features of the destination. • Providing guests with insights into local culture, history, and traditions, ensuring an immersive experience. • Adapting tours to cater to the interests and preferences of various group sizes and demographics. • Ensuring guest safety and comfort during excursions and providing exceptional customer service at all times. • Developing and maintaining relationships with local suppliers, vendors, and other stakeholders. • Preparing necessary materials, such as brochures or presentations, to enhance the tour experience. • Gathering and sharing guest feedback to contribute to the continuous improvement of our tours and services.

• Provide exceptional service to our discerning guests. • Welcome guests and manage reservations. • Coordinate seating and assist with front-of-house tasks. • Maintain high standards characteristic of Belmond's brand.

• Work 30-40 hours a week during the Summer Internship • Exposure to Sales and Business Operations, Customer Success, Business Intelligence, Product Management and Engineering, and Finance • Complete important work with minimal supervision

• Lead and optimize Modern Health’s credentialing program, including initial credentialing, recredentialing, ongoing monitoring, exception handling, and documentation standards • Lead the administration and operations of the Credentialing Committee, including agenda development, case preparation, primary source verification review, documentation management, meeting facilitation, decision tracking, and follow-up activities. • Ensure credentialing and recredentialing activities are conducted in accordance with organizational policies, accreditation standards, regulatory requirements, and the enterprise quality governance structure. • Improve and scale policies, SOPs, controls, and governance processes aligned with regulatory and accreditation requirements • Define and refine program goals, SLAs, metrics, and reporting to monitor timeliness, quality, audit readiness, and operational performance • Streamline workflows for licensure, sanctions, exclusions, malpractice, expirables, renewals, and issue resolution • Serve as a key liaison across Provider Operations, Clinical Quality, Compliance, Legal, and Recruiting/Onboarding to strengthen provider credentialing oversight, mitigate organizational risk, support audit readiness, and drive accountability to Quality Committee priorities. • Identify process, tooling, and vendor opportunities that improve scalability, visibility, and provider experience • Serve as the credentialing SME for audits, escalations, governance reviews, and credentialing-related provider status decisions • Support day-to-day credentialing operations while driving a more scalable future-state model