• Support the end-to-end credentialing pipeline for OCN providers, coordinating day-to-day with our third-party credentialing vendor • Track application status across payers and providers; flag delays and at-risk timelines to the appropriate internal stakeholders • Follow up on missing or incomplete provider information needed for applications; coordinate directly with providers and practice staff • Help identify when group credentialing is the right approach and assist with coordinating those submissions • Answer internal team questions about credentialing status, timelines, and requirements • Maintain accurate, up-to-date tracking across our credentialing operations • Coordinate with RCM and Operations teams to ensure credentialing milestones align with billing readiness and go-live timelines • Contribute to process documentation and improvements as the network scales

• Collaborate with cross functional departments on operational process • Document Standard Work Instructions • Maintain and Monitor process standard revisions and communicate updates to the impacted parties • Create Process Maps and Value Stream Maps • Help maintain Process Documentation Templates, Standard Work Instructions and Process Documentation Repository System • Prepare documentation, A3 worksheet and preparation checklist for Kaizen events • Prepare and extract operational and financial data to set process metrics • Assist in facilitating and participating in Kaizen events to drive process standards and improvements • Assist in developing a rollout project plan and timeline for new processes • Follow up for relevant stakeholders before and after Kaizen event to ensure process alignment • Support the development of quarterly continuous improvement objectives and lean events • Lead and support Continuous Improvement projects to drive operational improvements • Support presenting key initiatives and project to operation leadership team • Support Internal audits to ensure process compliances • Support Cross Functional team by teaching and coaching Lean Principles • Other duties as assigned

• Assist in planning and execution of AV/ADAS testing projects, including timelines, resource allocation, and reporting. • Supervise and guide small field and testing teams, ensuring adherence to safety standards, test protocols, and deadlines. • Use knowledge of the local market, infrastructure, and regulations to support site selection and optimize test operations. • Monitor testing quality and data accuracy, troubleshoot operational issues, and escalate challenges to senior management when needed. • Coordinate with internal teams (engineering, safety, operations, project management) to align fieldwork with project objectives. • Contribute to training sessions for test operators and field staff, providing feedback to improve performance and safety compliance. • Prepare status updates, safety logs, and project documentation for management and regulatory review.

• Coordinate local participants involved in the project • Support onboarding processes, including communication and guidance for new participants • Assist with scheduling sessions and ensuring timely participation • Support device logistics and procurement when required • Ensure smooth execution of local sessions and activities • Monitor and ensure accurate completion of required metadata and documentation