• Collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member care • Utilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies, Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation, and gut directed hypnotherapy) • Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s). • Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals. • Participate in professional training activities to maintain licensure and advance knowledge base • Participate in clinical coordination meetings with other care team members • Contribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiences

• Deliver virtual patient care using evidence-based protocols including low FODMAP and targeted elimination diets, tailored to each patient's digestive condition • Collaborate with a multidisciplinary team of GI physicians, NP/PAs, and psychologists to ensure a coordinated, whole-person approach to care • Develop individualized nutritional care plans that align with Oshi's clinical protocols and evidence-based practice guidelines • Document patient interactions accurately and in a timely manner within the EHR • Participate in quality improvement initiatives and contribute to the ongoing development of company-wide nutritional best practices • Engage in professional training activities to stay current and continuously advance your clinical knowledge base • Share insights and feedback with your team to improve patient experience and outcomes as Oshi scales

• Collaborating with a multidisciplinary team of care providers (including MDs, Dietitians) to provide a comprehensive and coordinated approach to member care • Utilize evidenced-based clinical interventions (including but not limited to Cognitive Behavioral Therapy, relaxation strategies (diaphragmatic breathing, progressive muscle relaxation), Motivational Interviewing, Acceptance and Commitment Therapy, psychoeducation (brain-gut connection, coping with chronic illness) and gut directed hypnotherapy. • Complete biopsychosocial assessments to design and implement relevant and concrete goals that support clients in achieving meaningful outcomes related to their GI condition(s). • Initiate and maintain health records and encounters in electronic health record and comply with guidelines outlined within company clinical protocols and other related manuals. • Participate in professional training activities to maintain licensure and advance knowledge base • Participate in clinical coordination meetings with other care team members • Contribute to company wide development of psychological best practices and feedback to share your professional experience with other team members and further improve member experiences

• Manage end-to-end transport of IT hardware — rack systems, servers, and other data center equipment — across all lanes: domestic European moves, inbound international shipments (primarily from Taiwan-based suppliers), outbound from Europe as required, and shipments to and from Israel. • Coordinate inbound freight scheduling for both domestic and international shipments, including ocean and air freight from Taiwan and other origins, managing carrier and freight forwarder selection and delivery execution to ensure on-time, damage-free arrival at European sites. • Handle all RMA and RMS shipments, including coordination with vendors, carriers, and internal teams to ensure accurate and timely processing. • Manage equipment transfers between company warehouses and data center facilities across Europe, optimising routes and minimising handling risk. • Maintain full visibility over active shipments across all lanes and proactively resolve transit issues, delays, or exceptions. • Develop contingency plans and alternative routing strategies to ensure business continuity. • Manage time-critical air freight shipments where required, including carrier selection, booking, and end-to-end tracking to ensure expedited delivery of hardware. • Coordinate closely with data center operations teams to support staging, buffering, and just-in-time hardware deployment. • Maintain accurate in-transit inventory records and ensure proper chain-of-custody documentation for all shipments. • Manage all shipment-related documentation in relevant systems (Jira, TMS, or equivalent), ensuring records are complete, accurate, and audit-ready. • Manage customs documentation and clearance processes for all cross-border shipments, including inbound from Taiwan, transfers within Europe, and shipments to and from Israel. • Process and reconcile logistics invoices; manage payments for transportation operations, including ZIP payments to the appropriate vendors and partners. • Work with the security team to establish and maintain secure shipment protocols and ensure compliance with physical security requirements. • Ensure all shipments comply with applicable regulations — including EU transport and customs requirements for domestic European moves, EU import/export regulations for international freight, and relevant cross-border trade compliance requirements for shipments involving Israel. • Manage VAT, duties, and customs declarations for inbound and outbound international shipments in line with EU regulations. • Maintain audit-ready documentation for all logistics activities, supporting internal (SOX) and external compliance requirements. • Establish and enforce SLAs and KPIs with freight carriers, forwarders, and 3PL partners; drive accountability through regular performance reviews. • Identify and escalate compliance gaps or process deviations, implementing corrective actions as needed. • Partner with hardware engineering, procurement, finance, and data center operations to align logistics execution with deployment timelines and business priorities. • Collaborate with OEM suppliers (e.g., Giga, ASUS), primarily based in Taiwan, to coordinate international shipping windows, batch tracking, customs documentation, and inbound scheduling into European facilities. • Coordinate with teams and partners in Israel to manage inbound and outbound shipments, ensuring compliance with applicable import/export requirements. • Act as the primary escalation point for European transport-related issues across internal teams and external partners. • Drive continuous improvement initiatives through KPI tracking, root cause analysis, and process standardisation. • Forecast transportation demand based on data center expansion plans, hardware deployment schedules, and capacity needs across European and international lanes. • Identify cost optimisation opportunities through carrier consolidation, routing improvements, and smarter scheduling. • Track and report on logistics costs across all lanes, flagging variances and recommending corrective actions. • Support data-driven decision-making through regular reporting, dashboards, and operational analytics.