• Design and operate AWS infrastructure (VPC, subnets, NLB/ALB, IAM, EKS, EC2, S3, Route 53) and the hybrid connectivity that ties cloud to on-premises and private/air-gapped networks. • Stand up and run production-grade Kubernetes clusters on EKS, Rancher (RKE2) and/or Red Hat OpenShift 4, including upgrades, capacity planning, networking, storage, and day-2 operations. • Implement and own GitOps workflows with Argo CD — declarative cluster and application state, app-of-apps patterns, sync policies, drift detection, and progressive rollout strategies. • Author, version, and maintain Helm charts for internal and third-party workloads, including values management, chart dependencies, and templating standards across environments. • Build repeatable delivery into disconnected environments using Zarf (and equivalent packaging/mirroring tooling) — bundling images, charts, and manifests for air-gapped installs and reproducible deployments. • Codify infrastructure and platform configuration as code (Terraform, Helm, Kustomize) with a clear build-once / promote-per-environment strategy. • Build and harden CI/CD pipelines that move artifacts safely from dev through to restricted production and BCP targets. • Integrate platform services — certificate management (cert-manager), secrets management, container registries, storage, and observability — as shared, reusable building blocks. • Establish operational standards: monitoring, alerting, logging, runbooks, incident response, and capacity/cost management. • Other responsibilities as assigned.

• Own and scale Conquer’s telephony systems powering real-time sales workflows in Salesforce. • Solve reliability, performance, and infrastructure challenges while shaping the future of our platform. • Design, build, and scale Conquer’s telephony infrastructure and supporting services • Own integrations with domestic and international SIP Trunking providers • Work directly in production environments, troubleshooting real-time call quality and reliability issues • Improve observability across the voice stack, including SIP, RTP, and media paths • Develop and evolve call routing, dialing workflows, and real-time communication services • Partner with Product, Engineering, and Customer teams to shape the calling experience • Contribute to architectural decisions, including ongoing platform and orchestration improvements • Document systems and create runbooks that improve team understanding and operational readiness

• Define end-to-end thermal architecture strategies for GPU servers, optical interconnects, and CPO-based systems • Develop system-level approaches to balance performance, heat dissipation, reliability, and energy efficiency • Design and optimize solutions for: High-power GPUs and accelerators, Dense optical I/O (pluggable and co-packaged optics), Rack- and cluster-level thermal constraints • Optimize cooling strategies for high-density AI workloads and optical bandwidth scaling • Analyze and improve thermal resistance, junction temperatures, and cooling efficiency • Lead design and evaluation of advanced cooling approaches, including: Air cooling (high-performance heatsinks, airflow optimization), Liquid cooling (direct-to-chip, cold plates), Immersion cooling and emerging techniques • Architect thermal solutions for: High-speed optical transceivers (400G/800G/1.6T+), Co-packaged optics (CPO) integrated with switch or GPU ASICs • Collaborate with silicon photonics teams to co-design thermal-aware optical packaging architectures • Design GPU server platforms optimized for thermal efficiency, including: Multi-GPU configurations and interconnect density, Power delivery and cooling integration, Airflow and liquid loop design • Drive innovations in rack-level and data center-level cooling, including: High-density rack (>50–100kW) thermal strategies, Integration with facility cooling systems, Optimization for power usage effectiveness (PUE)

• Develop and execute holistic cybersecurity strategies tailored to the unique challenges of Operational Technology environments, focusing on protecting critical assets, ensuring availability, and preventing unauthorized access. • Stay abreast of relevant regulations and standards, particularly NERC CIP (Critical Infrastructure Protection) standards, and ensure the organization's systems, processes, and procedures are aligned with compliance requirements. • Design, review, and enhance network architectures for both IT and OT environments, incorporating security measures that prevent unauthorized intrusion, data breaches, and other cyber threats. • Conduct thorough risk assessments to identify vulnerabilities and potential threats within the OT landscape. Translate findings into actionable security recommendations and solutions. • Lead the deployment of advanced security solutions, including intrusion detection systems, firewalls, access controls, and encryption mechanisms, to safeguard critical infrastructure. • Collaborate with cross-functional teams, including IT, operations, engineering, and compliance, to align cybersecurity initiatives with business goals, operational needs, and regulatory requirements. • Develop and maintain robust incident response plans specific to OT environments. Coordinate with incident response teams to ensure a swift and effective response to security incidents. • Raise awareness and provide training to employees, contractors, and partners about OT cybersecurity best practices, policies, and procedures. • Evaluate the security posture of third-party vendors and partners, ensuring that their solutions and services meet cybersecurity standards.