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Senior Platform Engineer, Voice Infrastructure
Location
Worldwide
Posted
3 days ago
Salary
$180K - $225K / year
Seniority
Senior
Job Description
Senior Platform Engineer, Voice Infrastructure
Conquer
• Own and scale Conquer’s telephony systems powering real-time sales workflows in Salesforce. • Solve reliability, performance, and infrastructure challenges while shaping the future of our platform. • Design, build, and scale Conquer’s telephony infrastructure and supporting services • Own integrations with domestic and international SIP Trunking providers • Work directly in production environments, troubleshooting real-time call quality and reliability issues • Improve observability across the voice stack, including SIP, RTP, and media paths • Develop and evolve call routing, dialing workflows, and real-time communication services • Partner with Product, Engineering, and Customer teams to shape the calling experience • Contribute to architectural decisions, including ongoing platform and orchestration improvements • Document systems and create runbooks that improve team understanding and operational readiness
Job Requirements
- 5+ years of backend, platform, or infrastructure engineering experience
- Strong experience with telephony systems including, OpenSIPS and FreeSWITCH
- Experience debugging SIP and RTP issues using tools such as packet captures or SIP traces
- Experience operating and owning real-time systems in production environments
- Strong ability to debug complex telephony issues, including SIP signaling, RTP/media paths, and call quality problems
- Experience designing and maintaining reliable, scalable systems with a focus on performance and uptime
- Familiarity with observability, monitoring, and incident response in production environments
- Experience building or maintaining backend services using languages like Python or Go
- Ability to communicate complex technical concepts clearly to cross-functional teams
Benefits
- Competitive Compensation
- Equity Opportunities
- Remote-First Flexibility
- Comprehensive Benefits for US candidates including health, dental, vision, and 401(k) with company match
- A growth-focused culture with learning budgets, mentorship, and internal mobility
- Generous PTO
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