• Handle inbound calls, texts, and messages from prospective patients, many of whom are experiencing depression, anxiety, suicidal ideation, or crisis. • Conduct empathetic, structured intake conversations with a target duration of 6–11 minutes — long enough to build rapport and gather key information, efficient enough to maintain throughput. • Identify appropriate treatment pathways (Spravato, IV Ketamine, or TMS) based on patient history, insurance status, and clinical eligibility criteria. • Schedule evaluation consultations and onboard patients into the clinic management system. • Manage existing patient calls, including rescheduling, follow-up appointments, and re-engagement of lapsed contacts. • Gather essential pre-qualification information (e.g., prior medication history required for Spravato eligibility, insurance coverage). • Identify red flags that would indicate a patient is unlikely to convert, and handle those calls professionally without wasting clinical resources. • Work closely with the clinical team to ensure only appropriately qualified patients are scheduled for consultations. • Utilise the clinic’s patient management and CRM system to log interactions, set tasks, track follow-ups, and manage milestones. • Maintain an organised, up-to-date pipeline of leads and patient contacts. • Proactively reach out to prospects who previously expressed interest but did not convert. • Participate in quality assurance reviews of calls and interactions. • Contribute to post-visit follow-up initiatives (e.g., checking in with patients after their first appointment). • Identify process improvements and raise them constructively with the supervising team.

• Making high-volume outbound calls to nursing facilities across the US, reaching through to social workers and discharge coordinators • Independently researching and sourcing direct contact details using tools such as Apollo, LinkedIn Sales Navigator, and similar platforms • Delivering a clear, concise, and personalised pitch - explaining the platform’s value quickly to busy professionals who have little time to spare • Qualifying interest and coordinating next steps - facilitating their onboarding onto the platform • Following up persistently and systematically with contacts who have not yet converted • Logging all activity accurately in the CRM to track progress • Supporting platform adoption post sign-up • Outreaching via email and LinkedIn to complement the calling effort.

• Handle inbound calls, texts, and messages from prospective patients, many of whom are experiencing depression, anxiety, suicidal ideation, or crisis. • Conduct empathetic, structured intake conversations with a target duration of 6–11 minutes — long enough to build rapport and gather key information, efficient enough to maintain throughput. • Identify appropriate treatment pathways (Spravato, IV Ketamine, or TMS) based on patient history, insurance status, and clinical eligibility criteria. • Schedule evaluation consultations and onboard patients into the clinic management system. • Manage existing patient calls, including rescheduling, follow-up appointments, and re-engagement of lapsed contacts. **Clinical Screening & Qualification** • Gather essential pre-qualification information (e.g., prior medication history required for Spravato eligibility, insurance coverage). • Identify red flags that would indicate a patient is unlikely to convert, and handle those calls professionally without wasting clinical resources. • Work closely with the clinical team to ensure only appropriately qualified patients are scheduled for consultations. **CRM & Workflow Management** • Utilise the clinic’s patient management and CRM system to log interactions, set tasks, track follow-ups, and manage milestones. • Maintain an organised, up-to-date pipeline of leads and patient contacts. • Proactively reach out to prospects who previously expressed interest but did not convert. **Quality & Continuous Improvement** • Participate in quality assurance reviews of calls and interactions. • Contribute to post-visit follow-up initiatives (e.g., checking in with patients after their first appointment). • Identify process improvements and raise them constructively with the supervising team.

• Build and maintain scientific relationships with healthcare professionals, investigators, and key opinion leaders at a defined set of priority academic and community neurology centers. • Deliver accurate, balanced, and compliant scientific exchange on disease state, clinical data, and the relutrigine clinical profile, including complex discussions in rare and genetic epilepsies. • Support pre-launch medical readiness by educating stakeholders on emerging data, evolving treatment paradigms, and patient identification considerations in SCN2A and SCN8A populations. • Engage in deep scientific dialogue on mechanism of action, genotype–phenotype relationships, and clinical data interpretation in rare patient populations. • Gather, synthesize, and communicate field insights (e.g., unmet needs, diagnostic challenges, treatment patterns, clinical questions) to inform medical strategy. • Support identification and engagement of key experts and specialized epilepsy centers under the guidance of senior team members. • Collaborate cross-functionally with internal teams to ensure aligned execution of field activities and support clinical readiness. • Represent Praxis at scientific congresses and medical meetings, capturing and translating insights into actionable recommendations. • Maintain up-to-date knowledge of rare epilepsy landscapes, clinical data, and emerging scientific developments. • Ensure all field activities are conducted in compliance with regulatory requirements, company policies, and industry standards.