Scenic - Luxury Cruises & Tours logo
Scenic - Luxury Cruises & Tours

Truly all-inclusive river cruises, ultra-luxury ocean cruising and handcrafted land journeys.

Client Booking Specialist

GeneralGeneralFull TimeRemoteSeniorTeam 201-500Since 1986H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

21 hours ago

Salary

$30K - $80K / year

Seniority

Senior

High SchoolEnglish

Job Description

Client Booking Specialist

Scenic - Luxury Cruises & Tours

• Consult with Clients: Understand client preferences, needs, and budgets to provide customized travel recommendations. • Plan & Book Travel: Arrange flights, accommodations, transportation, excursions, and other travel services with accuracy and attention to detail. • Provide Expert Recommendations: Stay current on travel trends and destinations to deliver knowledgeable guidance on packages, activities, and experiences. • Customer Support: Deliver outstanding service before, during, and after trips, resolving questions or concerns promptly. • Build Relationships: Foster long-term client connections through dependable support and exceptional follow-through. • Stay Organized: Manage multiple bookings at once, ensuring all travel details and communications are accurately maintained in the CRM. • Handle Changes & Cancellations: Coordinate itinerary updates, including rebookings, cancellations, and adjustments when needed.

Job Requirements

  • Experience in customer service and handling client inquiries
  • Strong travel planning and itinerary management skills
  • Knowledge of destinations and travel trends
  • Problem-solving ability for troubleshooting booking issues
  • Excellent written and verbal communication
  • Ability to work independently in a remote environment
  • Familiarity with booking systems or travel software is a plus

Benefits

  • Work from Anywhere: Fully remote role no commute required
  • Flexible Schedule: Create a work routine that suits your lifestyle
  • Supportive Team: Collaborate with a friendly and encouraging group
  • Professional Development: Access training and growth opportunities

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