Production Coordinator – Freelance
Location
India
Posted
1 day ago
Salary
$10 / hour
Seniority
Mid Level
Job Description
Production Coordinator – Freelance
Wordbank London
• Service-led communication with clients and global resources, ensuring total alignment on project status • Exercise expert judgment on communication channels (Slack, Email, Jira) to keep internal and external messaging targeted, streamlined, and noise-free • Maintain oversight of workflow stages, identifying and dissolving bottlenecks before they impact delivery • Coordinate seamless hand-offs across "follow-the-sun" timezones to optimize 24h throughput • Act as the bridge between in-country and in-house teams, clearly communicating priorities and urgencies • Act as the key point of contact for technical, asset, or scope queries, diagnosing and resolving issues with speed • Document recurring issues to inform long-term workflow optimizations for the Production Manager • Perform rigorous in-platform checks to validate asset specifications, localization accuracy, and metadata completeness • Maintain rigorous data hygiene, ensuring every Jira ticket is the single source of truth with real-time metadata updates
Job Requirements
- 1–3 years of experience in a fast-paced production or agency environment in the streaming or entertainment industry
- Expert-level fluency in Jira (strongly preferred) and familiar with Asset Management (DAM) systems
- Tech-smarts: the ability to navigate complex, multi-stage systems without losing oversight
- An AI-forward mindset
- A background in customer service or client-facing roles
- Exceptional multi-platform communication skills (Slack, Google Chat, Zoom, Email)
- Familiarity with quality control methodologies
- A systematic approach to validating specifications before final delivery
- An understanding of the localization lifecycle and the nuances of our target client industry (preferred)
Benefits
- Flexible work arrangements
- Professional development opportunities
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