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Consumer Care and Engagement Coordinator – Greek, English
Location
Romania
Posted
4 days ago
Salary
0
Seniority
Senior
Job Description
Consumer Care and Engagement Coordinator – Greek, English
Konecta
• Provide exceptional customer support to clients through various channels (mainly email or online messages) • Act as a brand ambassador for The Coca-Cola Company (TCCC) • Collaborate with the customer support team to resolve issues and improve service • Assist in identifying and implementing service improvement initiatives
Job Requirements
- Native-level proficiency in Greek
- Fluent proficiency in English
- Degree in Business, Communications, or a related field
- First experience as a customer support specialist or in Social Media Community Management
- Proficiency in customer support tools and software such as Sprinklr
Benefits
- Remote work flexibility
- Collaborative team environment
- Professional development opportunities
- Supportive work culture
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