We're a new kind of vet clinic, here to strengthen the human animal bond through better pet care.
Credentialed Veterinary Technician
Location
Connecticut + 11 moreAll locations: Connecticut | District Of Columbia | Florida | Illinois | New Jersey | New York | North Carolina | Maryland | Massachusetts | Pennsylvania | Texas | Virginia
Posted
2 days ago
Salary
$18 - $22 / hour
Seniority
Senior
Job Description
Credentialed Veterinary Technician
Bond Vet
• Provide medically appropriate tele-triage, patient assessment, and case direction • Communicate diagnostic results, treatment plans, and education to clients • Support DVMs with care delivery, medical advice boundaries, and follow-up • Review and approve medication requests using standing orders • Support clinics and Virtual Care Coordinators with medical inquiries and administrative needs • Handle escalations from Yellow AI IVR, chatbot, and text workflows when cases require human medical review • Assess patient symptoms via phone, email, or text to determine urgency • Determine whether a clinic visit, referral, or home monitoring is appropriate • Provide legally compliant medical advice to Bond Vet clients only • Escalate to DVM when needed • Review and communicate bloodwork, fecal results, cytology, radiology interpretations, and other diagnostics • Use standing orders for common conditions (e.g., positive fecals) • Prepare clear, empathetic written summaries using macros and templates • Manage a high volume of emails, calls, and platform-based messages • Assist with appointment rescheduling when clinics lose DVM coverage • Identify urgent cases needing clinic intervention • Relay medication fill requests to clinic teams and ensure clarity
Job Requirements
- 3+ years experience as a veterinary technician
- Ability to work from home with reliable access to high-speed internet (at least 50 mbps) and a headset
- A quiet and distraction free environment to allow you to be focused on client conversations for 10 hour shifts
- High comfort level typing, navigating multiple computer programs, and speaking on the phone
- Excellent written and verbal communication skills
- High attention to detail and ability to multitask with accuracy and efficiency
- CVT, RVT, LVT, or LVMT preferred
Benefits
- Competitive Pay: $18-$22/hour (based on experience)
- Comprehensive Benefits
- Medical, Dental & Vision Plans
- $0 monthly premiums for qualified individuals
- Mental health support programs
- 401(k) with partial employer match
- Paid Parental Leave
- Pet Bereavement Leave
- In-Clinic Pet Care Discount
- Generous Employee Referral Bonus (up to $8,000)
- A welcoming, supportive culture where people—and their pets—truly belong.
- Pet & Chosen Family Bereavement Leave: Time to grieve and care for what matters most.
- Leadership That Sets Us Apart: Our leaders are hands-on, supportive, and invested in your growth.
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