LifeMD (Nasdaq: LFMD) is a rapidly growing direct-to-consumer telemedicine company.
Clinical Service Lead – Weight Management, Urgent Care
Location
New York
Posted
2 days ago
Salary
$155K - $175K / year
Seniority
Senior
Job Description
Clinical Service Lead – Weight Management, Urgent Care
LifeMD
• Own daily operations for assigned service line: Weight Management, Women's Health, Men's Health, Mental Health, or Urgent Care • Triage and resolve clinical escalations from clinicians • Reassign tasks across the team based on volume, licensure, and capacity • Balance workload across the service line in real time (sync queues, async inboxes) • First-line escalation point before clinical management/Medical Director • Participate in ad hoc weekly clinical team meetings to review service line specific updates/trainings • Partner with operations on staffing, scheduling, and capacity planning as needed • Contribute to and own clinical protocol updates for the service line • Lead the appropriate 6S program • Mentor NP Is and IIs; act as a primary trainer during onboarding • Other duties as assigned, (participate in quality/safety improvements, meetings, etc.) • Maintain clinical practice expectations of an MD/DO/NP II (or NP I, depending on which service line they lead — e.g., a Mental Health Service Lead carries mental-health-specific clinical expectations) • Carry a reduced patient panel to accommodate leadership time • Handle the most complex patients within the service line when required
Job Requirements
- Active, unencumbered NP license (FNP, AGNP, or AGACNP); compact RN license required for multistate practice
- National board certification (AANP or ANCC)
- 2+ years as a Clinical NP II (or 3+ years equivalent external NP experience with successful internal credentialing)
- Demonstrated proficiency across at least two service lines before cross-training to the third
- Clean QA and KPI performance for two consecutive quarters
- Telehealth licensure in a minimum of 25 states
- Full DEA/CDS portfolio matching state licensure
- Comfort with EMR-based documentation and async care delivery
- Demonstrated subject matter expertise in the service line you will lead
- Consistent top-quartile KPI performance for four consecutive quarters
Benefits
- Salary: $155,000-$175,000 annually
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Short Term & Long Term Disability
- LifeMD paid medical licensing for additional states and license renewals
- Malpractice insurance coverage
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