• Assist clients with reservations, inquiries, and itinerary planning • Provide professional guidance and suggestions to enhance client experiences • Utilize vendor tools and online platforms to find best-fit options • Maintain accurate client records and booking documentation • Build and nurture long-term relationships through exceptional service

• Assist clients with selecting destinations, accommodations, and curated experience options • Provide recommendations based on client interests, budgets, and travel styles • Research itineraries, activities, and unique destination highlights • Coordinate reservations, logistics, and client preferences • Maintain excellent communication with clients throughout the planning process • Utilize industry tools to source information and organize client details • Stay up to date on destination trends, seasonal opportunities, and experience options • Deliver professional, friendly, and personalized service

• Serve as the first point of contact for users, answering inquiries, providing course information, and resolving issues. • Proactively reach out to potential customers, offer detailed course consultations, and help them make informed educational choices. • Maintain strong relationships with existing customers by providing efficient and high-quality service, responding promptly and professionally to inquiries and requests. • Keep accurate and detailed customer records, including all interactions, transactions, feedback, and complaints. • Collaborate with the team to collect customer feedback and help optimize our products and services. • Stay up-to-date on company course content, pricing, and policies to ensure the accuracy of information provided to customers. • Participate regularly in training webinars to learn the latest educational information and product knowledge, enhancing professional skills.

• Provide psychiatric services to individuals who otherwise may not have access to care • Coordinate treatment planning and care delivery with Fort Health’s network of licensed therapists • Adhere to Fort Health’s platform guidelines and policies and complete all required training • Provide unparalleled clinical customer service through the delivery of prompt and empathetic care on the platform • Provide software and operational feedback to Fort Health’s in-house engineering and operational teams to improve products, workflows and care delivery • Implement medication treatment plans for mild to moderate disorders in a virtual clinic (i.e. telehealth) setting • Collaborate with a multidisciplinary treatment team of physicians, therapists, along with outside providers • Ability to message between sessions to support patients and communicate with other internal providers • Engage and collaborate in clinical meetings, supervision, and team meetings as appropriate • Provide compensated scheduled supervision of nurse practitioners • Work with a team of MDs, NPs, and clinicians to provide effective and evidence based treatment to our patients • Traditional psychiatric services - diagnostic evaluation, medication management, and on-going monitoring • Opportunities to work in a collaborative care model - work with a team of clinicians and care coordinators to consult and advise pediatricians on behavioral health • Address issues in their patient population • Able to work a limited, part-time schedule with possibility to ramp up as we grow