Global Digital Transformation Partner
Senior Team Leader
Location
Hungary
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Senior Team Leader
transcosmos inc.
• Lead, coach, and motivate the success team to meet and exceed service targets. • Act as the first point of escalation for agents and customers, resolving issues quickly and effectively. • Monitor performance, identify training needs, and foster continuous improvement. • Promote a collaborative, professional, and customer-focused team culture.
Job Requirements
- 2+ years’ experience in Customer Service, Technical Support, Telco, or similar.
- 2–3 years’ proven team leadership experience.
- Strong communication skills in English (written and verbal).
- Excellent problem-solving, organizational, and people-management skills.
- Experience with Microsoft Office and ticketing/SaaS tools.
- Flexibility to work rotating shifts.
Benefits
- To acquire the necessary knowledge we provide a paid training, on which not only your knowledge is expended, but you will get to know your colleagues so that you would feel at home from the beginning.
- Competitive salary
- Cafeteria
- Team building and free time activities
- Modern office environment
- Medicover
Related Guides
Related Categories
Related Job Pages
More General Jobs
• Teach Coding to the Kids from age group 6 to 14 • Online teaching minimum 6-8 hours a day between 9am-11pm for General hours. 11pm-9am for Night shifts. (180 hours in a month) • Expertise in coding (logic, sequence, and structure) to generate creative outcomes like Games, Animations, Apps and Websites • Must have analytical and troubleshooting thinking • Excellent Communication skills to teach International students
• Teach science to students aged 6 to 16 (1:1 platform). • Teach science to international students (USA). • Participate in curriculum development, assessments, and certification programs for students. • Conduct timely Parent-Teacher Meetings (PTMs) and ensure NPS of 9+. • Help students improve their scientific knowledge, analytical skills, and logical thinking.
• Teach Coding to the Kids from age group 6 to 14. • Work timings - 6 days a week • Expertise in coding (logic, sequence, and structure) to generate creative outcomes like Games, Animations, Apps and Websites. • Must have analytical and troubleshooting thinking. • Good communication skills
• Teach Public Speaking to the kids from age group 6 to 16 (1:1 platform) • Teach Public Speaking to international students(USA) • Participate in curriculum development, assessments, and certifications programs for students • Conduct timely PTMs and ensure NPS of 9+ • Help students in articulating his thoughts and improve communication skills
