Title: Regional Office Services Coordinator Location: US - AZ - Phoenix Full time Job Description: Focused on employment and labor law since 1958, Jackson Lewis P.C.’s 1,000+ attorneys located in major cities nationwide consistently identify and respond to new ways workplace law intersects business. We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee. The Firm is ranked in the First Tier nationally in the category of Labor and Employment Litigation, as well as in both Employment Law and Labor Law on behalf of Management, in the U.S. News - Best Lawyers® “Best Law Firms”. Virtual Reception & Office Services Coordinator Position Summary The Regional Office Services Coordinator serves as a centralized virtual receptionist for multiple offices, providing high-quality phone coverage and acting as the first point of contact for inbound calls. This hybrid role combines multi-line call routing with remote administrative and office services support, contributing to a consistent and professional client and attorney experience across multiple locations. Key Responsibilities 1. Virtual Reception & Client Service (Multi-Office Support) • Serve as the primary virtual receptionist for assigned region, answering and managing a high volume of incoming calls • Professionally screen, route, and prioritize calls to appropriate attorneys and staff across offices • Maintain a consistent, professional, and welcoming tone representing all supported locations • Greet in-office visitors and coordinate client arrivals where applicable 2. Mail & Courier Services • Incoming Mail: Receive, sort, screen, open, date-stamp, log, and distribute mail; follow protocols for handling sensitive materials such as checks and confidential documents • Outgoing Mail: Process USPS, UPS, and FedEx shipments; ensure proper labeling and tracking • Coordinate messenger/courier services, confirm pickup and delivery details, and track ETAs 3. Conference Services & Hospitality • Prepare conference rooms for meetings, including setup, catering coordination, and technology readiness • Maintain kitchen and hospitality areas: restock supplies, monitor equipment, and ensure cleanliness 4. Supplies & Inventory Management • Monitor and maintain office supply levels through weekly and monthly ordering cycles • Process rush orders as needed and coordinate with vendors • Manage inventory of marketing materials and attorney business cards 5. Copy/Print & Reprographics • Provide copying, printing, scanning, and document services, including Bates stamping and quality control • Ensure copiers and printers are fully stocked, functional, and service-ready 6. Records Management • Support digital and physical records management, including scanning, filing, and document organization • Assist with document uploads into document management systems 7. Conference Rooms & Guest Offices • Conduct daily inspections to ensure rooms are clean, stocked, and fully functional • Set up guest offices and return equipment after use 8. Office Equipment & Distribution • Maintain printers, copiers, and office equipment, including replenishing paper and toner • Distribute office supplies and paper inventory throughout the office 9. IT & Technology Coordination • Coordinate new hire setups and technology onboarding • Provide basic troubleshooting and AV support for meetings • Serve as liaison with IT helpdesk and track equipment inventory 10. Vendor, Facilities & Administrative Coordination • Liaise with building management, security, and engineering teams (e.g., AppFolio, Angus, Brivo) • Coordinate vendor services and monitor service delivery • Track invoices, receipts, and expenses using systems such as Concur • Assist with administrative functions including data entry, check requests, and reimbursements Essential Functions • Provide multi-office phone coverage, ensuring all calls are answered promptly and routed accurately • Welcome clients, vendors, and visitors in a professional manner and manage visitor logs • Open the office daily and help maintain overall office readiness • Coordinate conference room scheduling, setup, and support • Manage incoming and outgoing mail and delivery logistics • Arrange transportation and travel-related services for attorneys or clients • Process and monitor overnight shipments and delivery confirmations • Support administrative requests, including document preparation, mailings, and data entry • Maintain a clean, organized, and professional office environment • Respond calmly and effectively in urgent or high-pressure situations Qualifications / Skills Required • 1–3 years of experience in a receptionist, virtual receptionist, or office services role in a professional services or law firm environment • Strong experience handling multi-line phone systems and high-volume call environments • Excellent verbal and written communication skills with a polished, client-facing demeanor • Ability to multitask across virtual and on-site responsibilities and prioritize effectively • High attention to detail with strong organizational and follow-up skills • Ability to work independently with minimal supervision • Professional, reliable, punctual, and service-oriented with a “can-do” attitude • Strong interpersonal skills and ability to collaborate across offices and teams • Proficiency in Microsoft Outlook, Word, and basic Excel Educational Requirements • High School Diploma or equivalent required We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.

Title: Customer Service Representative - Patient Financial Services Location Address: 111 Colchester Ave., Burlington Vermont Full time Job Description: Building Name: UVMMC - In State Remote Worker Regular Department: Patient Financial Services - Customer Service Full Time Standard Hours: 40 Biweekly Scheduled Hours: 80 Shift: Day Primary Shift: 8:00 AM - 4:30 PM Weekend Needs: None Salary Range: Min $22.93 Mid $28.19 Max $33.44 Employees may be eligible to begin telecommuting or remote work at the time of hire. If an employee resides locally to our physical office (South Burlington, VT), we prefer they spend an orientation period (up to 90 days) at the office to get to know their leaders and other team members that are in the office. This position is scheduled to work Monday-Friday, 8:00AM-4:30PM. JOB DESCRIPTION: The Customer Service Rep (CSR) is the first contact for all incoming calls for patient inquiries made by external and internal customers related to self-pay balances. Activities include reviewing and responding to issues and requests regarding, registration, coding, billing, insurance, payment, budget plans, financial assistance, general account questions, and collections. The CSR acts as a liaison between patients and the UVM Health Network’s Hospital and Professional billing teams, medical groups, other support customers, insurance companies, and attorneys to resolve patient related issues. The CSR will review and educate patients and customers regarding benefit coverage issues, referral management, claims administration and billing concerns. The CSR will initiate calls to self-pay patients to review and determine appropriate payment terms and/or financial options to resolve the account. The CSR must be able to function well under pressure and high levels of stress in a fast-paced contact center environment. EDUCATION: Associate's degree required or a combination of education and experience may be substituted. EXPERIENCE: Three years Customer Service, Registration, billing, or collection experience preferred. A CSR needs good listening and interviewing skills to determine what the issue/concern is with a demonstrated ability to remain professional at all times while dealing with complex billing issues and often times frustrated patients. This is a bargaining union position.

Role Description Cox Fleet keeps your fleet moving! Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 20+ nationwide service centers; each offering select services, such as accident repair, paint, refurbishment, and heavy mechanical repair. Supported by a 24/7 in-house call center, Cox Fleet provides maintenance scheduled and unscheduled services to fleets anywhere, anytime. Cox Fleet is currently hiring a Fleet Services Coordinator II to support the growth of the company. - Managing the follow-up maintenance transactions lifecycle from origination until the customer unit is in control/custody of the repair technician. - Timely and accurate documentation and notation in all Cox Fleet systems regarding each customer contact. - Providing excellent customer service for all internal and external customer calls. - Be professional and establish positive customer rapport. - Obtain customers' approval for all repairs and services to be performed. - Proactively contact customers to schedule preventative maintenance at regular intervals, driving repeat business. - Partner and communicate consistently with Field Operations to schedule the right technicians to accounts, resulting in a positive customer experience. - Encourage customers to schedule repairs and maintenance in advance, creating a consistent pipeline of work for each supported technician. - Continuously develop and improve company capabilities in Dispatching and Service Scheduling. - Additional duties and special projects as assigned. Qualifications - High School Diploma/GED and 3 years’ experience in a related field. - Any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field. - Excellent verbal and written communication skills; Ability to effectively communicate at all levels of the organization. - Bilingual - English and Spanish speaking. - Proven track record to collaborate cross-functionally, build positive relationships and become a trusted partner to relevant cross-functional partners. - Excellent organizational skills and the ability to balance a variety of tasks. - Strong Excel and data entry skills, and the ability to learn new platforms (such as Cox Fleet IT Systems, including Web Wrench, MobileFrame, RO Writer). - Common knowledge of the trucking industry; experience with fleet maintenance or other transportation experience in automotive/trucking would be very helpful. - Ability to work independently and collaboratively within a team environment. - Excellent problem-solving skills. - Highly organized with exceptional follow-through abilities. Requirements - To be employed in this role, you’ll need to clear a pre-employment drug test. - Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. - Possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits - Employees are eligible to receive a minimum of 6.67 hours of paid time off every month. - Seven paid holidays throughout the calendar year. - Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Role Description As the Director of National Accounts, Service at STERIS, you are responsible for developing, implementing, and leading the national account service strategy initiative programs and offerings for assigned accounts. This includes the integrated support businesses serving the acute, ambulatory, and alternate health care markets across the US. You will have leadership responsibilities for growing the Healthcare service and Instrument Management Services (IMS) revenue base in North America through successful contract management, developing strategic alliances, and expanding contractual relationships at assigned National Accounts. Your strategic focus will be on both large hospital systems and National Biomedical Organizations with go-to-market strategies. The goal is to develop long-term relationships and maintain a favorable image of STERIS Corporation as a Customer-focused healthcare leader. You will not only possess extensive knowledge of STERIS’s service and products but also be well-versed on internal capabilities that can be leveraged to support large Customers. You will be responsible for effectively negotiating with STERIS Business Units, Field Service Management, and a broad base of external Customers. This territory covers the Eastern US. Candidates can be based anywhere in the Eastern half of the US. What you will do as the Director of National Accounts, Service - Serve as a strategic partner with assigned Key Service Accounts and other supporting organizations to provide and solidify STERIS market leading positions and drive future growth. - Responsible for developing long-term relationships, maintaining a favorable image of STERIS which will lead to revenue growth of Healthcare service and IMS at all assigned Key Service Accounts. - Lead the identification, development, and implementation of the strategies and tactics necessary for successful STERIS expansion within key service accounts as well as solve short and long-term Customer needs. - Manage all aspects of the Key Service Account agreements from inception, execution, and renewal of the Master Service Agreement. - Develop and implement Pricing Strategy with the goal to drive margin profitability by engaging field teams to focus on uncovered Customer needs or issues. - Lead and implement initiatives to deploy marketing and education opportunities within assigned accounts to improve the STERIS brand and overall Customer experience. - Lead and coordinate activity focused on serving and expanding relationships with the local key service accounts and create strong communication plan on activity and strategy for field service team. - Engage with executives at Corporate headquarters to establish and support Corporate objectives to implement effective contract negotiations and drive revenue based on compliance-oriented and supporting enterprise agreements. - Develop and manage strategy for pricing strategy models by working with field and operational service teams to analyze and adjust pricing based on competitive landscapes. - Ensure the success of existing and new services and products through a continued focused total solutions approach. - Provide reporting and other statistical analysis to Corporate Senior Management to assist in determining the success and profitability of all contracted accounts. - Conduct quarterly business reviews with a wide range of executives within the assigned accounts to promote and create market strategies with identified expectations. - Provide regular and effective communications to the STERIS Field Service, Sales Groups, IDN/National Accounts, IMS Senior Executives, and all relevant functional areas for assigned accounts. - Monitor and enforce the compliance expectations of Corporate Accounts Customers that have committed to agreements. Qualifications - Required: - Bachelor's Degree - 10 years of account management, sales management, strategic accounts, national accounts experience - Including 5 years of documented successful healthcare service, capital, and/or device product sales experience - High level of business and financial acumen based on strategy to drive business unit revenue and goals - Possess extensive knowledge of STERIS products and services - Demonstrated sales management and negotiation experience in service, medical device, and/or capital equipment selling to integrated health systems and/or large Biomedical service organizations - Demonstrated ability to lead and/or influence cross functional teams and operate successfully in a highly complex medical device environment - Demonstrated successful experience and leadership track record, and/or possesses a clear aptitude to negotiate, persuade, sell, and lead - Ability to travel overnight at least 50% - Must be able to be compliant with hospital/customer credentialing requirements - Preferred: - Master’s of Business Administration or Health Administration Benefits We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future. Here is just a brief overview of what we offer: - Base Salary + Incentive Compensation Program - Mileage reimbursement - Cell Phone Stipend - Robust Sales Training Program - Flexible Time Off + 9 Corporate Holidays Per Year - Excellent Healthcare, Dental, and Vision Benefits - Healthcare and Dependent Flexible Spending Accounts - Long/Short Term Disability Coverage - 401(k) with a Company Match - Parental Leave - Tuition Reimbursement Program - Additional Add-On Benefits/Discounts