• Perform a variety of patient registration, scheduling, and insurance verification duties • Answer phone calls from patients with professionalism and efficiency • Schedule, change, and update patient appointments • Interview patients for demographic information, evaluate eligibility, and collect co-pays • Contact insurance carriers to verify patient’s insurance eligibility, benefits, and requirements • Request, track, and obtain pre-authorization from insurance carriers • Process insurance authorizations and update patient records • Research referrals to deny or approve based on information obtained • Clearly document all communications and contacts with providers and personnel

• Oversee assigned accounts on a regular basis, monitoring for unresolved debts • Investigate assigned accounts to determine if there’s a long-term issue • Contact consumers and patients with overdue payments to encourage payment, suggesting repayment plans if needed • Develop repayment plans that quickly and efficiently resolve outstanding debt • Respond to inquiries in a timely and professional manner, resolving any billing or collection issues • Process payments and, if applicable, refunds • Regularly update account status records for assigned accounts • Review [daily/monthly] reports on collection progress

• Conducting and documenting comprehensive assessments of patients' physical, cognitive, and psychosocial needs upon admission and during care as required for specialty area. • Developing individualised care plans based on patients' assessment data, treatment goals, and preferences, collaborating with patients, their families, and interdisciplinary healthcare team members to create holistic care plans. • Administering medications safely and accurately according to physician orders and institutional protocols and monitor patients for adverse reactions or side effects and take appropriate action as needed. • Evaluating patients' progress toward goals and modifying care plans as necessary to promote optimal outcomes. • Collaborating and communicating effectively with members of the healthcare team to coordinate patient care and ensure continuity of care. • Communicating patient information, changes in condition, and care plans clearly and concisely during handoffs and shift changes and refer when required. • Understanding of patient safety and quality education and delivery of services in accordance with the National Patient Safety and Quality Standards, Work Health & Safety Act, and Ministry of Health risk management frameworks

• Maintain and repair open-wheel and closed-wheel racecars and support vehicles • Conduct daily checks to assure racecars are ready for the day’s programs • Conduct Night Checks to identify and repair any issues or problems with racecars • Inspect, adjust, repair, and maintain the Company’s fleet of transport vehicles and racecars • Log all maintenance needs and repairs in accordance with Company policies • Assist in Pit Lane activities, including flagging and small repairs • Follow company procedure when signing out parts needed for maintenance • Assist in maintaining cleanliness of the shop and tools • Dismount, mount, and balance tires as needed • Assist in loading and unloading trailers containing racecars and supplies • Wash and clean racecars as directed • Operate forklift as required