AMC Health logo
AMC Health

Bringing healthcare home

Telephonic Nurse Care Manager

Location

United States

Posted

1 day ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Telephonic Nurse Care Manager

AMC Health

• Conduct comprehensive telephonic and virtual clinical assessments, including review and interpretation of biometric, RPM, and IVR data with trend analysis • Develop, implement, and adjust individualized nursing care plans aligned with patient goals, evidence-based practice, and organizational protocols • Engage patients using Motivational Interviewing techniques to drive behavior change, adherence, and self-management • Identify clinical risks, changes in condition, and urgent situations; escalate appropriately and in accordance with clinical guidelines • Collaborate with interdisciplinary care teams (internal and external) to coordinate care, referrals, and transitions across the continuum • Deliver proactive interventions aimed at reducing hospitalizations, ER visits, and overall cost of care • Document all patient interactions accurately, timely, and comprehensively in the electronic health record (EHR) • Participate in quality improvement initiatives, chart audits, and performance reviews to enhance clinical outcomes and care delivery • Perform care management activities in alignment with client-specific workflows, performance expectations, and service-level requirements • Maintain compliance with all clinical, regulatory, HIPAA, and organizational standards

Job Requirements

  • Nursing degree from an accredited college or university (ADN or BSN required; BSN preferred)
  • Minimum of 5 years of broad clinical nursing experience
  • Minimum of 3 years of experience in one or more of the following: Care management or care coordination, Home health or transitions of care, Telehealth or virtual care, Chronic disease management (e.g., cardiac, pulmonary, endocrine)
  • Strong computer proficiency, including EHR documentation, navigating multiple systems, and troubleshooting basic technical issues
  • Ability to work assigned time zones and schedules based on client needs
  • Active, unrestricted RN license
  • Compact (NLC) license and/or California RN license required, depending on assignment

Benefits

  • Opportunity to work at the forefront of virtual care and remote patient monitoring
  • Mission-driven culture focused on innovation, collaboration, and patient impact
  • Competitive compensation and comprehensive benefits
  • Supportive, remote-first work environment with growth opportunities

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