• Assist with marketing and leasing properties. • Ensure properties are maintained effectively. • Market properties and screen prospective tenants. • Preserve favorable relations with property owners and tenants. • Contribute to a positive atmosphere in the office. • Portray a positive image of the company in your activities. • Oversee and coordinate the orientation of new tenants. • Assist with performing office management and clerical tasks.

• Administer adult recreational tennis leagues (USTA League) in Western Massachusetts communities to ensure successful coordination, delivery and retention of the program and its participants. • Coordinate and attend meetings (virtual or in person) with volunteer committees and team leads (captains), potential players, community members, teaching professionals, facilities, and other tennis providers to promote recreational adult league tennis. • Coordinate and communicate team registration information and assist with player registration. • Proactively communicate with facilities on facility availability to set and administer schedules in a timely manner while complying with Section and National deadlines. Create and publish quality schedules utilizing provided technology platforms. • Ensure compliance with local procedures and regulations when administering the program. • Familiarize and communicate local league information to participants accurately. • Act as point of contact for all customer service needs in relation to the programs. Resolve conflicts that may arise. Communicate any escalated issues to supervisor. • Communicate and confirm team participation in post-season play. • Monitor program platform to ensure compliance with local regulations and communicate and correct any violations in a timely manner. • Verify program and player eligibility, site availability, and compliance with organizational policies, procedures and regulations. • Utilize data and reports to assist in data informed decisions that further the success of the programs. • Coordinate new programs and initiatives that encourage participation growth within the program. • Assist interested players in getting connected to teams and facilitate new team generation when pockets of players of similar rating level and eligibility level exist. • Build relationships with partner providers and facilities that support the growth of tennis in alignment with the organization’s strategic plan and department goals. • Coordinate buy-in from partners, players, facilities and other key stakeholders in a way that drives program success and mission impact. • Assist in development of new programs to encourage unique and total participation growth. • Recruit new volunteer captains and provide appropriate support for captains and players. • Assist facilities and players to join the USTA League system, recruit players to become captains, and assist in forming teams. • Work collaboratively with Local League Coordinators and Section Staff. • Administer and coordinate opportunities for new and returning tennis players to participate in USTA League play.

• Answer inbound customer calls to discuss various loan products, prequalification criteria, and next steps • Communicate loan progress clearly to consumers and collect any required documentation • Make outbound sales calls to prospective and existing customers to generate new business and strengthen retention • Monitor and actively manage a pipeline of leads and loans to meet conversion goals and cycle time targets

• Help shape how clinical data is transformed and made usable for research by leading efforts in knowledge management, semantic normalization, and data quality. • Collaborate with clinicians, scientists, data scientists, product managers, and engineers to define scalable approaches for mapping clinical concepts. • Identify where and how key concepts can be captured. • Develop concept lists for cohort creation. • Design clinical data quality checks to ensure datasets meet clinical expectations. • Create and maintain concept groups. • Review customer code lists and recommend updates as needed. • Map claims data and health system data to standard concepts in the OMOP Common Data Model (CDM). • Semantically normalize CDM-converted data coming from multiple different health systems and map high priority unmapped concepts. • Create documentation on how to best use data to generate insights. • Collaborate with customers to help them understand how to leverage data to answer research questions. • Define disease-area–specific data quality testing processes. • Determine how to best capture concepts needed to answer customer research questions and analyze prevalence of concepts for feasibility assessments. • Specify annotation projects to capture complex clinical ideas.