• Teach: Conduct one-on-one and group English language training sessions with employees. • Design: Develop customized lesson plans and learning materials tailored to the team’s needs. • Coach: Support employees in improving grammar, vocabulary, pronunciation, and accent clarity, while introducing relevant tech and CRO terminology. • Facilitate: Lead workshops on English Grammar, communication skills, including presentations and public speaking. • Assess & Evaluate: Track learner progress, provide learning assessments and evaluations as needed, adapt teaching methods, and share weekly progress reports. • Plan, Schedule & Collaborate: Prepare weekly lesson plans, schedule and reschedule lessons as needed, maintain reliable delivery of sessions, and collaborate with HR and department heads to address training needs. • Demonstrate Independence & Reliability: Take ownership of your responsibilities, work autonomously, and consistently deliver with professionalism in teaching, planning, reporting, and employee interactions.

• Teach: Conduct one-on-one and group English language training sessions with employees. • Design: Develop customized lesson plans and learning materials tailored to the team’s needs. • Coach: Support employees in improving grammar, vocabulary, pronunciation, and accent clarity, while introducing relevant tech and CRO terminology. • Facilitate: Lead workshops on English Grammar, communication skills, including presentations and public speaking. • Assess & Evaluate: Track learner progress, provide learning assessments and evaluations as needed, adapt teaching methods, and share weekly progress reports. • Plan, Schedule & Collaborate: Prepare weekly lesson plans, schedule and reschedule lessons as needed, maintain reliable delivery of sessions, and collaborate with HR and department heads to address training needs. • Demonstrate Independence & Reliability: Take ownership of your responsibilities, work autonomously, and consistently deliver with professionalism in teaching, planning, reporting, and employee interactions.

• Teach: Conduct one-on-one and group English language training sessions with employees. • Design: Develop customized lesson plans and learning materials tailored to the team’s needs. • Coach: Support employees in improving grammar, vocabulary, pronunciation, and accent clarity, while introducing relevant tech and CRO terminology. • Facilitate: Lead workshops on English Grammar, communication skills, including presentations and public speaking. • Assess & Evaluate: Track learner progress, provide learning assessments and evaluations as needed, adapt teaching methods, and share weekly progress reports. • Plan, Schedule & Collaborate: Prepare weekly lesson plans, schedule and reschedule lessons as needed, maintain reliable delivery of sessions, and collaborate with HR and department heads to address training needs. • Demonstrate Independence & Reliability: Take ownership of your responsibilities, work autonomously, and consistently deliver with professionalism in teaching, planning, reporting, and employee interactions.

• Answer inbound customer calls to discuss various loan products, prequalification criteria, and next steps • Communicate loan progress clearly to consumers and collect any required documentation • Make outbound sales calls to prospective and existing customers to generate new business and strengthen retention • Monitor and actively manage a pipeline of leads and loans to meet conversion goals and cycle time targets