• Process and integrate customer data • Serve as the customer service liaison between the company and the customer(s) • Resolve problems and handle customer concerns • Build relationships with customers • Process Customs and PGA entries for clearance of goods into the United States • Review commercial invoices and documentation • Ensure compliance with U.S. Government regulatory agencies • Coordinate shipping details with U.S. forwarders and carriers • Maintain communication with customers, carriers, and vendors • Handle accounting processes accurately

• Processing and assimilating customer data to support the movement of goods between international borders • Acts as the customer service liaison between the company and the customer(s) • Resolves problems (i.e. billing, tracking shipments) and handles customer concerns • Processes Customs and PGA (Participating Government Agency) entries for clearance of goods into the United States • Communicates with specific offices, departments, and teams on all issues affecting customs brokerage

• Processing and assimilating customer data for the movement of goods between international borders • Prepares documents for customs (bonds, bills, classify/release, and reports) • Produces documentation for the release of import consolidations from carriers • Handles confidential information and manages turnover documentation • Cross-trains in additional responsibilities • Performs additional duties as assigned by management

• Process and integrate customer data • Resolve problems and handle customer concerns • Build relationships with customers • Maintain communication with carriers and vendors • Ensure compliance with U.S. Government regulatory agencies • Handle accounting processes accurately and in a timely manner