• Performing data verification of source documents • Conducting site visits, including pre-study, initiation, monitoring, and termination • Confirming adherence to all FDA, ICH-GCP, and local regulations • Ensuring implementation and compliance with FDA, and ICH-GCP guidelines • Participating in budget negotiation and follow-up where applicable • Assisting with data validation and query resolution • Mentoring junior team members as required • Ensuring the completion and collection of regulatory documents

• Design thoughtful, actionable surveys for research engagements of moderate complexity. • Comfortably lead internal project meetings and participate in external client calls as needed. • Prepare clear, client-ready deliverables with limited guidance. • Organize and manage the storytelling process for straightforward research engagements. • Begin building trusted, lasting relationships with clients. • Support proposal development by conducting secondary research, gathering cost estimates, taking notes during RFP discussions, and contributing to presentation slides. • Step confidently into management-related activities on research and strategy engagements. • Execute support roles independently, accurately, and with confidence across various engagement types. • Strengthen your presentation, written, and verbal communication skills. • Deepen your understanding of financial metrics and how your responsibilities drive positive financial performance. • Consistently demonstrate professional maturity and calm confidence. • Mentor interns and Research & Implementation Associates on all aspects of project execution to ensure high quality work.

• Conducting deep product market research. • Running hands-on product functionality tests and evaluating API software. • Mapping and prioritizing client and prospect demands for alignment with roadmap. • Evaluating product market-fit and building implementation plans for integrations. • Managing stakeholders effectively between external partners and internal Product Managers.

Role Description As a Principal Researcher / Research Manager, you operate in three modes: - Stand up the research operating model for Multiplier: - Co-create how research runs as a function with the Snr Director. - Set the strategy and standards the discipline operates by. - Set and execute research strategy at the pillar level: - Own the research agenda for one pillar. - Lead the highest-stakes studies. - Partner directly with product, design, and engineering leaders. - Support research across EPD through your team: - Build and grow a team of researchers embedded across other pillars. - Act as their coach, soundboard, and collaborator. Qualifications - 8–12+ years of UX research experience, including leading research in complex product environments. - Proven ability to define multi-quarter research strategy and influence senior product decisions. - Deep craft across generative, evaluative, and mixed-methods research. - Experienced in managing and growing a team of researchers. - Strong systems thinker who connects insights across surfaces and squads. - Confident influencing senior product, design, and engineering leaders. - Motivated to build durable research capability inside a scaling organization. - Experience designing how a research function runs at scale. Requirements - Define how research operates end-to-end across EPD. - Set tooling and procurement strategy. - Establish research compliance standards. - Define a research strategy aligned to the pillar's 1–2 year product ambition. - Lead the hardest studies personally. - Coach researchers on problem framing, method choice, and synthesis. - Own hiring, performance, and staffing for researchers across EPD. - Define what "good research" means at Multiplier. Benefits - Flexible / Global work location. - Opportunity to influence roadmap and strategy decisions. - Work in a collaborative environment with a focus on growth. Company Description Multiplier is building the world's leading Global Human Platform, enabling companies to hire, onboard, manage, and pay talent across 150+ countries. Our platform simplifies complex international employment infrastructure so businesses can scale without borders.