Bilingual Call Center Representative
Location
New Jersey + 2 moreAll locations: New Jersey | Missouri | Texas
Posted
1 day ago
Salary
$19 / hour
Seniority
Junior
Job Description
Bilingual Call Center Representative
Ascensus
• Customer service and processing for account-based employee benefit plans • Handling requests from participants, financial advisors, and plan administrators • Providing high quality service to all callers using phone, email or chat • Responding to all account owners and participant phone inquiries and requests • Examining, reviewing, processing, calculating and paying claims based on information and plan design • Maintaining confidentiality and keeping department, client and participant HIPAA compliant
Job Requirements
- Bilingual in English and Spanish required
- High school diploma or GED, and further applicable education or equivalent experience
- 1+ years of call center or customer service experience preferred
- Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
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