Role Description This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. - Full-Time: Monday-Friday 8:00AM-4:30 - Comfortable working in a high-volume production environment. - Documenting information in multiple platforms using two computer monitors. Responsibilities - Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. - Maintain confidentiality and security with all privileged information. - Maintain working knowledge of Company and facility software. - Adhere to the Company's and Customer facilities Code of Conduct and policies. - Inform manager of work, site difficulties, and/or fluctuating volumes. - Assist with additional work duties or responsibilities as evident or required. - Consistent application of medical privacy regulations to guard against unauthorized disclosure. - Responsible for managing patient health records. - Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. - Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. - Ensures medical records are assembled in standard order and are accurate and complete. - Creates digital images of paperwork to be stored in the electronic medical record. - Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. - Answering of inbound/outbound calls. - May assist with patient walk-ins. - May assist with administrative duties such as handling faxes, opening mail, and data entry. - Must meet productivity expectations as outlined at specific site. - May schedule pick-ups. - Other duties as assigned. Qualifications - High School Diploma or GED. - Ability to commute between locations as needed. - Able to work overtime during peak seasons when required. - Basic computer proficiency. - Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. - Professional verbal and written communication skills in the English language. - Detail and quality oriented as it relates to accurate and compliant information for medical records. - Strong data entry skills. - Must be able to work with minimum supervision responding to changing priorities and role needs. - Ability to organize and manage multiple tasks. - Able to respond to requests in a fast-paced environment. Bonus Points - Experience in a healthcare environment. - Previous production/metric-based work experience. - In-person customer service experience. - Ability to build relationships with on-site clients and customers. - Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Benefits - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance.

• Manage the end-to-end medical billing and revenue cycle process for home healthcare services • Process and submit medical claims accurately and efficiently • Verify patient insurance eligibility and benefits • Track, monitor, and follow up on submitted insurance claims • Investigate and resolve claim denials, billing discrepancies, and reimbursement issues • Coordinate with Massachusetts insurance carriers regarding claims processing and payments • Maintain accurate billing records and documentation within CollaborateMD • Ensure billing practices remain compliant with HIPAA standards and regulations • Provide administrative support related to billing and reimbursement operations • Support inbound and outbound communication with patients and insurance providers as operational needs expand

Role Description The VA Northeast Ohio Healthcare System is recruiting for a Medical Records Technician (Coder-Inpatient) position. The Medical Records Technician (Coder-Inpatient) is located in the Health Information Management Services (HIMs) section within Patient Care Administrative Service. - Reviewing record documentation to abstract all required medical, surgical, ancillary, demographic, social, and administrative data, and query clinical staff, as appropriate, with guidance from higher level MRTs (Coder). - Using various computer applications to abstract records, assign codes, and record and transmit data. Ensuring audit findings have been corrected and refiled. - Assigning codes to documented patient care encounters (inpatient and outpatient); encounters are routine and less complex or for only one specialty or subspecialty. - Maintaining current knowledge of regulatory and policy requirements affecting coded information. - Consulting with a more senior coder or the supervisor to resolve issues related to conflicting or questionable clinical documentation. - Utilizing the facility computer system and software applications to code, abstract, record, and transmit data to the national VA database in Austin. - Correcting any identified data errors or inconsistencies in a timely manner to ensure acceptance in the national VA database within established timelines. - Researching references to resolve any questionable code errors; contacting a senior coder or supervisor when needed. - Identifying significant complications and/or co-morbidities treated or impacting treatment to correctly determine the proper Diagnosis Related Group (DRG). - Establishing the primary and secondary diagnosis and procedure codes for billable outpatient encounters for one specialty or subspecialty. - Updating ICD diagnosis and procedure codes for the quarterly inpatient and Contract Nursing Home census for assigned inpatient admissions. Qualifications - United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. - English Language Proficiency: MRTs (Coder) must be proficient in spoken and written English as required by 38 U.S.C. § 7403(f). - Experience: One year of creditable experience that indicates knowledge of medical terminology, anatomy, physiology, pathophysiology, medical coding, and the structure and format of health records. - Education: An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management. - Certification: Persons hired or reassigned to MRT (Coder) positions in the GS-0675 series in VHA must possess one of the following certifications: - Apprentice/Associate Level Certification through AHIMA or AAPC. - Mastery Level Certification through AHIMA or AAPC. - Clinical Documentation Improvement Certification through AHIMA or ACDIS. Requirements - Experience or Education: None beyond basic requirements for GS-4. - For GS-5: One year of creditable experience equivalent to the next lower grade level; or successful completion of a bachelor's degree from an accredited college or university recognized by the U.S. Department of Education. - For GS-6: One year of creditable experience equivalent to the next lower grade level. - For GS-7: One year of creditable experience equivalent to the next lower grade level. - For GS-8: One year of creditable experience equivalent to the next lower grade level. Benefits - Work Schedule: Monday- Friday, 8:00am - 4:30pm - Remote: This position is designated as remote. Applicants must live within 50 miles of one of our facilities. - Relocation/Recruitment Incentives: Not Authorized - Permanent Change of Station (PCS): Not authorized

Role Description We’re looking for experienced and credentialed outpatient coders to become an integral part of our team. The ideal candidate for this role possesses high attention to detail and a depth of knowledge in medical terminology. This role is fully remote with a flexible schedule, allowing you to help shape the future of healthcare from your own workspace! What You Will Do: - Review medical records and assign accurate codes for diagnoses and procedures. - Assign and sequence codes accurately based on medical record documentation. - Assign the appropriate discharge disposition. - Abstract and enter the coded data for hospital statistical and reporting requirements. - Communicate documentation improvement opportunities and coding issues to appropriate personnel for follow up and resolution. - Maintain a 95% coding accuracy rate and a 95% accuracy rate for APC assignment and meet site-designated productivity standards. - Be responsible for tracking continuing education credits to maintain professional credentials. - Attend Datavant Health sponsored education meetings/in-services. - Demonstrate initiative and judgment in the performance of job responsibilities. - Communicate with co-workers, management, and hospital staff regarding clinical and reimbursement issues. - Function in a professional, efficient, and positive manner. - Adhere to the American Health Information Management Association’s code of ethics. - Be customer-service focused and exhibit professionalism, flexibility, dependability, and a desire to learn. - Handle a high complexity of work function and decision-making. - Possess strong organizational and teamwork skills. - Comply with all HIM Division Policies. Qualifications - AHIMA certified credentials (RHIA, RHIT, CCS) or AAPC certified credentials (CPC, CPC-H, COC, CIC or CRC). - 2+ years of coding experience in a hospital and/or coding consulting role. - Proficiency with most or all of these coding specialties (Same Day Surgery, Observation, Injections/Infusions). - Proficiency with most or all of these coding specialties (Ancillary, Emergency Department, Injections/Infusions, E/M leveling). - Strong written and verbal communication skills, adeptness in remote work, and exceptional time management skills. - Experience in computerized encoding and abstracting software. - Required to take and pass annual Introductory HIPAA examination and other assigned testing to be given annually. Requirements - Minimum of 3+ years of outpatient coding experience. - Systems are Dolbey Fusion, Trucode and Epic/Solventum. Benefits - Benefits for Full-Time employees: Medical, Dental, Vision, 401k Savings Plan w/match, 2 weeks of paid time off, and Paid Holidays, Floating Holidays. - Benefits for PRN employees: 401k savings plan w/match. - Free CEUs every year. - Stipend provided to assist with education and professional dues (AHIMA/AAPC). - Equipment: monitor, laptop, mouse, headset, and keyboard. - Comprehensive training led by a credentialed professional coding manager. - Exceptional service-style management and mentorship (we’re in this together!). - Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. - The estimated base pay range per hour for this role is: $20 — $28 USD.