• Design, implement, and improve Site Reliability Engineering practices across production environments. • Define, manage, and continuously improve Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets. • Lead and participate in incident response and incident command processes. • Build and evolve observability strategies, including monitoring, logging, alerting, and distributed tracing. • Improve system reliability, availability, scalability, and operational efficiency. • Partner with engineering teams to improve application performance and production readiness. • Develop automation solutions that reduce operational overhead and improve reliability. • Participate in root cause analysis and post-incident reviews. • Drive continuous improvement initiatives based on operational insights and incident learnings. • Help establish reliability best practices across teams and services.

• Help strengthen the security of our software delivery lifecycle, cloud infrastructure, and production environment • Work closely with engineering, IT, product, quality, and compliance teams to improve CI/CD security, software supply chain security, Azure and AKS security posture, infrastructure security baselines, vulnerability management, privileged access controls, and technical audit readiness.

• Design, implement, and maintain scalable Kubernetes infrastructure on GKE/EKS • Develop and manage Infrastructure as Code using Terraform, Helm, and Ansible • Build and improve CI/CD pipelines for fast and reliable deployments • Implement and maintain monitoring, logging, and alerting solutions • Support PostgreSQL and Kafka environments • Automate operational tasks using Python and Bash scripting • Troubleshoot production issues across cloud and Kubernetes environments • Collaborate with developers to improve deployment and operational processes • Participate in on-call rotation and production support

Role Description Intetics Inc., a global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is seeking a highly skilled and experienced Lead DevOps Engineer to join our dynamic team on a full-time basis. You will be the first hire in a brand-new Platform team, reporting directly to the CTO and shaping the function from the ground up. The team is expected to grow to 3–4 people over time. You will work closely with: - Architect - Dev Team Lead - System Administrator - Development Team Responsibilities: - Design and implement Infrastructure as Code practices - Build and improve observability (monitoring, logging, tracing) - Stabilize and evolve production environments - Support multi-environment deployments (Azure, private cloud, on-premise) - Improve platform reliability and system health - Participate in incident response and post-mortem analysis Qualifications - Hands-on experience running real production systems - Participation in on-call rotations - Experience handling incidents and writing post-mortems - Strong understanding of system health vs. superficial metrics - Must Have: Azure & .NET Ecosystem Requirements - Solid experience working with: - Microsoft Azure - Windows Server - IIS - Windows Services - SQL Server - Azure networking