• Lead needs analyses and performance consulting conversations with business stakeholders • Define learning strategy, objectives, and success metrics aligned to business outcomes • Write high-quality scripts, storyboards, facilitator guides, and workbooks that are clear and on brand • Apply adult learning principles (ADDIE, SAM, Bloom's Taxonomy) to structure content effectively • Design end to end learning journeys for onboarding, leadership, and skills programmes • Present learning proposals and program recommendations to L&D and HR Leadership • Lead SME engagement: facilitate content workshops, manage feedback cycles, and maintain stakeholder alignment • Evaluate programme impact using Kirkpatrick or similar frameworks; report findings in plain, executive ready language • Lead development of complex interactive courses in Articulate Storyline and Rise 360, helping to mentor other team members in quality and knowledge • Package and publish SCORM/xAPI-compliant modules; own LMS configuration and troubleshooting • Produce and direct supporting assets — graphics, screen recordings, animations, and short-form video to a polished standard • Establish and maintain QA processes and development standards across the L&D team • Own reporting on course effectiveness and translate into clear recommendations for improvement

Role Description As a Senior Product Designer, you’ll help shape the next generation of Courtyard experiences across marketplace and pack reveals on native and web platforms. You’ll lead high-impact design work end to end, from early product strategy through polished execution, while raising the quality bar for the broader team. This is a highly strategic role for a designer who thrives in ambiguous, complex problem spaces and wants to influence product direction at the executive level. You’ll be a key voice in how Courtyard builds a category-defining consumer product. What You’ll Do - Drive design execution across marketplace, pack reveal, and emerging strategic initiatives on native and web platforms. - Own complex, ambiguous, high-impact design challenges from problem framing through final delivery. - Shape product direction and roadmap through close partnership with product, engineering, and operations leaders. - Define scalable design standards, frameworks, and quality bars that raise craft across the team. - Translate business strategy, user insights, and market signals into measurable design outcomes. - Serve as a strategic partner to senior leadership, driving alignment across cross-functional stakeholders. Qualifications - 5–7+ years of product design experience, with a portfolio showing exceptional craft in complex, high-scale consumer products. - Experience leading 0→1 product initiatives and shaping new product categories, not just executing against defined requirements. - Ability to work across strategy and execution, from product direction to interaction and visual design details. - Strong product judgment and communication skills, with the ability to align leaders, PMs, and engineers around a clear point of view. - Proven ability to influence cross-functional teams without formal authority. - Deep proficiency in Figma and an active, forward-looking approach to AI-augmented design workflows. Benefits - A dynamic and engaging environment focused on fostering real growth and innovation. - Opportunities to create amazing products that our customers truly love and value. - Comprehensive health insurance packages with dependent coverage. - Competitive salary with ample opportunities for career advancement and development. - Enjoy the flexibility of a fully remote work environment. - 401(k) plan with a 4% employer match to help you plan for the future. - $100 monthly dogfooding stipend to support trying out our products firsthand. - Access to employee wellness programs designed to support your overall well-being.

• Serás responsable de diseñar experiencias digitales simples, consistentes y de alto impacto para los usuarios de la organización, conectando necesidades de negocio, tecnología y experiencia de usuario dentro del ecosistema digital de la compañía. • Diseñar experiencias digitales para App y otros canales digitales, considerando las necesidades del usuario y los objetivos del negocio. • Crear flujos, wireframes, prototipos y pantallas de alta fidelidad en Figma. • Asegurar consistencia visual y funcional mediante el uso y evolución del Design System. • Participar en instancias de descubrimiento, benchmark, levantamiento de problemas y definición de soluciones. • Validar propuestas a través de pruebas de usabilidad, entrevistas, análisis de feedback o revisión de métricas. • Trabajar de forma colaborativa con equipos de negocio, tecnología, producto y experiencia de usuario. • Documentar decisiones de diseño, criterios de uso y entregables para facilitar el desarrollo y la continuidad del producto. • Identificar oportunidades de mejora continua en la experiencia digital.

• Research and uncover user needs • Design clear, seamless user flows and create polished interfaces • Evolve and maintain a consistent design system • Collaborate with Product and developers to deliver quickly and effectively • Iterate based on results and feedback • Use AI to generate functional prototypes and explore solutions