• Manage data subject rights requests (including SARs) end-to-end, ensuring they are completed accurately and within statutory deadlines • Provide first-line advice and guidance on data protection queries across the organisation • Support the handling of personal data breaches, including logging, investigation support and follow-up actions • Maintain key information governance records, including the Record of Processing Activities (RoPA) • Monitor compliance with policies and processes, escalating risks where appropriate • Support training and awareness activities to promote good data protection practices • Assist with audits, reviews and regulatory reporting requirements

• Taking ownership of statutory responsibilities • Lead the development and continuous improvement of our data protection and information governance framework • Provide expert advice and assurance to senior leaders on data protection compliance • Oversee data subject rights processes, ensuring timely and compliant handling of requests • Lead the management of personal data breaches, including investigation, risk assessment and regulatory reporting where required • Oversee and maintain the Record of Processing Activities (RoPA) and data protection records • Embed Data Protection by Design and Default across projects, systems and business processes • Develop and deliver training and awareness to build a strong data protection culture • Support audits, reviews and regulatory inspections, ensuring actions are effectively managed • Build strong relationships with internal teams, regulators and external partners • Lead on the management and response to data protection complaints • Provide line management and leadership to the Information Governance team

• Act as a first point of contact for governance-related queries, providing timely and helpful advice to colleagues • Organise and support board and committee meetings, including preparing arrangements and attending where required • Provide dedicated support to non-executive members, helping them fulfil their roles effectively • Support the organisation in meeting its statutory responsibilities, including data protection requirements • Maintain governance records, registers and documentation to support regulatory compliance • Contribute to the completion of regulatory returns and governance processes • Review and support updates to governance frameworks, delegations and policies • Identify opportunities to improve processes and enhance the service provided by the team • Research and draft papers, proposals and reports on governance-related matters • Provide efficient case management support across governance and assurance activities

• Ensure that all company secretarial obligations are met across the Group. • Establish, maintain, and embed robust governance structures, policies, and processes across the organization. • Lead the development and implementation of the Group’s governance framework. • Support Boards and shareholders in meeting their governance requirements. • Manage company secretarial activities and oversee contract execution and delegated authority processes.