Role Description We’re Not Looking for a Content Calendar Manager. We’re Looking for a Content Strategist Who Can Build the Engine. Level Agency is hiring a Senior Content Strategist to build and run the content system that makes Level impossible to ignore. This is not a “write the blog, post the recap, update the newsletter” role. This is for someone who can turn agency expertise into: - Sharp market positioning - Credible thought leadership - Useful sales enablement - Repeatable content systems that actually support growth You’ll own the strategy behind how Level shows up in the market: what we say, why it matters, where it goes, how it supports pipeline, and how we use AI to produce smarter, faster, better work without lowering the bar. You’ll work across owned channels, web content, case studies, sales enablement, podcast and event content, and internal subject matter experts. You’ll be expected to bring: - Strong editorial judgment - Operational discipline - Real AI fluency Success in this role means Level has a point of view worth following, the sales team always has relevant proof points to share, and content production runs like a system — not a series of last-minute sprints. This role reports to the SVP of Marketing and Sales Enablement. Qualifications - 5+ years of content experience - Strong writing and editorial judgment - Content strategy experience - Experience building content systems - Hands-on AI content experience - Project management strength - Stakeholder management skills - Long-form content experience - Comfort with interviews - High quality bar - Self-directed work habits - WordPress familiarity Requirements - Strong writer with sharp editorial instincts - Ability to turn complex marketing, performance, and business ideas into clear, compelling content - Think in systems — calendars, workflows, briefs, approval paths, repurposing plans, and distribution logic - Fluency with AI tools - Ability to partner with various teams without losing momentum - Comfort owning ambiguity and pushing work from idea to published asset Benefits - Fully remote across the U.S. & Canada, plus monthly WFH stipend and Summer Fridays - Generous time off, including unlimited PTO (U.S.), competitive vacation (Canada), and parental/family leave options - Comprehensive health benefits, mental health support, and company-paid disability & life coverage - Employer retirement contributions (401(k) in the U.S., RRSP match in Canada) - Quarterly performance reviews and career advancement opportunities

• Oversee and edit content and layouts to ensure compliance, accuracy, and readiness for submission. • Guide the creative team through the revision process, interpreting and implementing feedback from MLR reviewers and clients. • Oversee MLR feedback tracking to ensure clarity and alignment with established precedents across entire brands. • Collaborate with brand, creative, and regulatory teams to keep projects moving efficiently through the review process. • In collaboration with MLR Operations Managers, identify process bottlenecks and drive solutions to improve workflow and turnaround times. • Support, mentor, and train MLR content team members, sharing best practices and exemplifying high standards.

Role Description We are seeking a talented and experienced Social Media Manager to join our team. - Develop and execute social media strategies to increase brand awareness, drive engagement, and generate leads. - Manage social media accounts, including creating and publishing content on various social media platforms. - Monitor social media comments and messages. - Collaborate with the creative team to create engaging social media content, including graphics, videos, and other visuals. - Analyze social media metrics and provide regular reports on social media performance and engagement. - Stay up-to-date on social media trends, tools, and best practices, and provide recommendations to improve social media strategy and execution. - Manage social media advertising campaigns, including creating ad copy, targeting, and budget management. - Monitor competitor social media accounts and stay informed on industry trends and news. Qualifications - Bachelor's degree in Marketing, Communications, or related field. - 2-3 years of experience in social media management or related field. - Strong understanding of social media platforms, trends, and best practices. - Experience in creating and executing social media campaigns. - Proficiency in social media management tools, such as Hootsuite, Sprout Social, or Buffer. - Excellent written and verbal communication skills. - Strong attention to detail and ability to multitask. - Ability to work independently and as part of a team. - Experience with social media advertising is a plus. Benefits - Salary based on experience. - Flexible working schedule. - Ability to work from office or other locations. - Bonus eligibility based on meeting target metrics.

Title: Knowledge and Content Manager Location: United States Job Description: Job category: Management Requisition number: KNOWL005987 Full-time Remote About BSNC Government Services, LLC BSNC Government Services is a wholly owned holding company of Bering Straits Native Corporation, established to oversee and support BSNC’s subsidiaries that provide a broad range of services to federal, state, and local government clients. These subsidiaries specialize in areas such as facilities management, security, logistics, construction, environmental services, technology, and professional support. By aligning these operations under a single umbrella, BSNC Government Services ensures strategic coordination, regulatory compliance, and operational excellence across its government contracting portfolio, advancing BSNC’s mission to create sustainable value for its shareholders. About this position: Knowledge and Content Manager Location - Remote The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal. Essential Duties & Responsibilities - Own and govern all Business Development/proposal content repositories, ensuring accuracy, usability, and controlled access across the company. - Architect, configure, and maintain the Business Development SharePoint site, lists, libraries, permissions, and views; integrate with Microsoft Teams. - Establish and enforce taxonomy, metadata, naming conventions, and Standard Operating Procedures for content creation, tagging, storage, and lifecycle management. - Build and maintain centralized libraries for: - Proposal boilerplate and corporate/subsidiary information - Past performance (projects, Contractor Performance Assessment Reports, metrics, relevance) - Resumes and staffing content - Requests for Information, Sources Sought responses, proposal archive - Marketing materials, graphics, photos, and visual assets - Proposal debriefs and lessons learned - Serve as functional lead for AI tools to enable content reuse, past performance relevancy determination, and proposal development support. - Develop prompts, templates, and workflows that ensure AI outputs are accurate, compliant, and aligned with corporate voice and win themes. - Train and support Business Development, Capture, Proposal, and Operations users on SharePoint, Teams, and AI tools; drive adoption of Knowledge Management best practices. - Partner with Business Development stakeholders to identify and reuse high value content for new opportunities. - Implement metrics/dashboards to monitor repository health, content freshness, and reuse, and lead regular content cleanup and refresh cycles. Required (Minimum Necessary) Qualifications - Education Requirements: - Bachelor’s degree in Knowledge Management, Information Systems, Library/Information Science, Business, Communications, English, or a related field (or equivalent experience). - Level of Experience Requirements: - 5–7 years of experience in a federal government contracting environment supporting Business Development, Capture, Proposal Management, or Knowledge/Content Management. - Minimum 3 years of hands‑on experience configuring and maintaining SharePoint Online sites, lists, and libraries. - Demonstrated expertise in SharePoint Online: site design, lists/libraries, metadata, content types, and permissions. - Hands on experience with Microsoft 365, especially Microsoft Teams for collaboration on opportunities and proposals. - Strong understanding of federal RFPs, RFIs, Sources Sought, evaluation criteria, and proposal structures. - Experience with AI tools for proposals/content management to support content reuse and past performance relevancy. - Proven ability to document and implement processes, SOPs, and governance for content and knowledge management. - Excellent organization, attention to detail, and communication skills; comfortable working with cross functional stakeholders under deadline. Knowledge, Skills, Abilities, and Other Characteristics - Working knowledge of federal government contracting and procurement processes (RFI, Sources Sought, RFP, evaluation criteria, debriefs). - Knowledge of proposal development lifecycles (BD, capture, proposal, post‑award) and standard proposal structures (management, technical, staffing, past performance, price volumes). - Strong understanding of SharePoint Online capabilities, including sites, subsites, lists, libraries, permissions, views, content types, and workflows. - Knowledge of Microsoft 365 collaboration tools, particularly Microsoft Teams, OneDrive, and related Office applications (Word, Excel, PowerPoint). - Familiarity with knowledge management principles (taxonomy, metadata, information architecture, content lifecycle, version control, governance). - Understanding of AI‑enabled content management and search tools and their application to proposal content reuse and past performance relevancy. - Knowledge of core Business Development/proposal content types: boilerplate, resumes, past performance, CPARs, PPQs, marketing collateral, graphics/photos, and lessons learned. - Basic understanding of multiple federal service lines such as Base Operations, Construction, Environmental, Logistics, Security, and IT, and how these influence proposal content. - Strong customer‑service orientation toward internal clients (Business Development, capture, proposal, operations). - Demonstrated commitment to continuous improvement, proactively identifying opportunities to streamline processes. - Change‑agent mindset with willingness to drive adoption of new tools and methods. - Collaborative and team‑oriented approach; comfortable working across organizational boundaries. - Curiosity and proactive learning orientation toward AI, knowledge management, and proposal best practices. Preferred - Familiarity with Shipley or similar BD/capture/proposal methodologies and their implications for content structure and reuse. - Experience implementing metadata models, taxonomies, and information architecture for BD/proposal repositories. - Proficiency with Power BI, Excel, or similar tools to build dashboards and metrics related to content usage and performance. Supervisory Responsibilities - This position will have supervisory responsibilities. DOT Covered/Safety-Sensitive Role Requirements - This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Employees must always maintain a constant state of mental alertness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Must be able to remain in a stationary position (seated or standing) for extended periods while working on a computer. - Must be able to operate a computer, keyboard, mouse, and other standard office equipment on a frequent and repetitive basis. - Must have sufficient visual acuity to review detailed electronic documents, spreadsheets, and graphics on a monitor for prolonged periods, with or without corrective lenses. - Must be able to communicate clearly via phone, video conference, and email. - Must be able to maintain a regular work schedule, meet critical proposal deadlines, and occasionally work extended hours during peak periods. Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role. Employees must always maintain a constant state of situational awareness. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Setting: Work is performed remotely in a standard office environment (home office or equivalent). Schedule and Flexibility: This is a full-time, exempt position based on a 40-hour work week, typically performed during standard business hours, Monday through Friday. As this role supports time-sensitive Business Development and proposal activities, work hours in excess of 40 per week may be required to meet critical deadlines, support peak proposal periods, and fulfill department and organizational requirements. Some flexibility in schedule may be necessary to collaborate across time zones and to accommodate high-priority or expedited efforts. Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results. If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations. Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job. Bering Straits Native Corporation is an equal opportunity employer. All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.