• Contract Management & Customer Outreach • Maintain and manage the company’s master contract audit database. • Identify active customers with unsigned, expired, or missing agreements. • Conduct daily outreach via phone and email to obtain signed agreements. • Utilize approved scripts, templates, and communication workflows. • Track contract completion progress and maintain performance scoreboards. • Document all customer interactions and contract statuses within Salesforce. • Manage DocuSign workflows related to account ownership transfers. • Ensure agreements are properly executed, filed, and recorded. • Upload finalized documents to Google Drive and update Salesforce records. • Coordinate with Sales and Field Service teams to ensure contract completion during account setup. • Serve as the first point of contact for routine contract-related inquiries. • Answer questions regarding contract terms, renewals, rates, and standard agreement provisions. • Follow established SOPs and escalation procedures. • Escalate complex or high-risk matters to leadership when appropriate. • Monitor contract execution status, renewals, and pending signatures. • Maintain organized digital contract records and account folders. • Ensure Salesforce data remains accurate and up-to-date. • Properly categorize accounts to support reporting, audits, and operational planning. • Partner with Customer Success, Sales, and Field Service teams to resolve account issues. • Support leadership with contract reporting and data accuracy initiatives. • Assist with integrating contracts and records from acquired businesses. • Participate in outbound collections activities for past-due accounts. • Document all outreach efforts and outcomes within Salesforce. • Support the transition of collections responsibilities to the Receivables team as processes mature.

Role Description The role involves managing contracts, customer outreach, and supporting various internal processes. Key responsibilities include: - Contract Management & Customer Outreach: - Maintain and manage the company’s master contract audit database. - Identify active customers with unsigned, expired, or missing agreements. - Conduct daily outreach via phone and email to obtain signed agreements. - Utilize approved scripts, templates, and communication workflows. - Track contract completion progress and maintain performance scoreboards. - Document all customer interactions and contract statuses within Salesforce. - Account Transfers & Agreement Execution: - Manage DocuSign workflows related to account ownership transfers. - Ensure agreements are properly executed, filed, and recorded. - Upload finalized documents to Google Drive and update Salesforce records. - Coordinate with Sales and Field Service teams to ensure contract completion during account setup. - Internal Contract Support: - Serve as the first point of contact for routine contract-related inquiries. - Answer questions regarding contract terms, renewals, rates, and standard agreement provisions. - Follow established SOPs and escalation procedures. - Escalate complex or high-risk matters to leadership when appropriate. - Compliance & Documentation: - Monitor contract execution status, renewals, and pending signatures. - Maintain organized digital contract records and account folders. - Ensure Salesforce data remains accurate and up-to-date. - Properly categorize accounts to support reporting, audits, and operational planning. - Cross-Functional Collaboration: - Partner with Customer Success, Sales, and Field Service teams to resolve account issues. - Support leadership with contract reporting and data accuracy initiatives. - Assist with integrating contracts and records from acquired businesses. - Collections Support (Transitional Responsibility): - Participate in outbound collections activities for past-due accounts. - Document all outreach efforts and outcomes within Salesforce. - Support the transition of collections responsibilities to the Receivables team as processes mature. Success in This Role: You will thrive in this position if you: - Take pride in accuracy and organization. - Are comfortable managing multiple priorities simultaneously. - Communicate professionally and confidently with customers. - Enjoy creating order from complexity. - Take ownership without needing constant direction. - Consistently demonstrate strong Attitude, Effort, and Skill. Qualifications - Proven experience in contract administration, account management, customer success, or a similarly detail-driven administrative role. - Strong written and verbal English communication skills. - Experience managing large volumes of documentation with a high degree of accuracy. - Ability to work independently, prioritize effectively, and take ownership of processes from start to finish. - Excellent judgment regarding when to resolve issues independently and when to escalate. - Experience using Salesforce or a comparable CRM system. - Experience with DocuSign or similar electronic signature platforms. - Strong organizational and documentation skills. - Coachable, adaptable, and committed to continuous improvement. - Collaborative mindset with the ability to work cross-functionally with multiple departments. Preferred Qualifications - Experience supporting contract compliance, renewals, or customer agreements. - Background in customer success, service operations, or account administration. - Experience maintaining audit logs, compliance documentation, or contract repositories. Benefits - Client Relationship: You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently. - Payments: All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you. - Vacation Leaves and Holidays: While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client’s business needs and any specific policies or preferences they may have in this regard. Application Process As part of your application, you’ll be asked to record your responses to the initial interview questions through a Loom video (questions & instructions are in the application page). Our team will carefully review your submission, and if shortlisted, we’ll share your responses with the client for their review and next steps. Please treat this recording as you would a real interview: - Come prepared and make sure you’re clearly visible on camera. - Record your answers in a quiet, well-lit, and clutter-free space with a stable internet connection. - We’re excited to get to know you better! Show us your personality and strengths. We encourage you to answer authentically and in your own words, without reading from a script or using AI tools.

Role Description Wir bieten für die Promotion des Home Office Jobabos, die Möglichkeit Promo / Admin Quereinsteiger-/in mitzuarbeiten, wobei Sie pro verkauftes Abo 50CHF verdienen können. - Remote Job / Home Office Job / von zu Hause arbeiten möglich - Sie teilen die Website vom Home Office Club auf Social Media und anderen Kanälen - Sie teilen Informationen zum Remote Job Abo vom HomeOffice Club und weiteren Angeboten (Homeoffice-Bewerbungskurs, Homeoffice-Businesskurs, Homeoffice-Firmenverzeichnis, etc) - Sie machen Werbung für alle Angebote und erhalten pro verkauftes Angebot 50CHF - Sie erledigen die zu den Verkäufen zugehörige Administration Bei Interesse kontaktieren Sie uns bitte per Email, um mehr Informationen UND eine Checkliste zu erhalten, anhand derer Sie sehen, ob Sie in Fragen kommen. WIR KÖNNEN NUR ANFRAGEN WIE GESCHÄFTSMAIL BERÜCKSICHTIGEN! Qualifications - Freude und Interesse am Thema Remote Jobs / Remote Work / Heimarbeit / von zu Hause arbeiten - Ideen, wie Sie den HomeOfficeClub bekannt machen könnten - Sie sind bereits als Selbständige-/r anerkannt und arbeiten komplett unabhängig (zwingend) - Motivation Ihrer Freizeit einen kleinen Zusatzverdienst zu erzielen Benefits - Remote Work, 100% Homeoffice Company Description Seriöse Homeoffice-Jobs in der Schweiz: handverlesen, geprüft, auf einen Blick! Unser Jobabo versorgt Sie laufend mit neuen, seriösen Homeoffice-Jobs.

• Prepare and/or edit lease abstracts for accuracy. • Verify and transfer data from paper/electronic formats into database systems • Update existing data • Retrieve data from the database or electronic files as requested • Establish contacts and maintain relationships within the portfolio including property managers, accounting personnel, area managers, clients, and vendors. • Verbal and written communication with client, landlords, legal counsel and other related vendors. • Participate in team meetings and assist in the preparation of individual annual goals.