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Smartsheet

Modern work management platform

Senior Product Manager II – AI Platform

AI EngineerMachine Learning EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 2005H1B SponsorCompany SiteLinkedIn

Location

Washington

Posted

2 days ago

Salary

$171.3K - $203.8K / year

Seniority

Senior

Bachelor Degree8 yrs expEnglishUnity

Job Description

Senior Product Manager II – AI Platform

Smartsheet

• Own the AI platform roadmap: Define and drive strategy and execution for model serving, the LLM gateway, agent orchestration, and the infrastructure that keeps models and agents running reliably in production -- partnering with data engineering to define what the AI platform needs from the data layer without owning it directly. • Bridge platform and product teams: Own the seams between infrastructure and the teams shipping AI-powered product features, ensuring agent capabilities are governed, discoverable, and consistently delivered. • Own AI monetization as a product surface: Map agent activity to consumption-based AI credits, ensure logging infrastructure supports that mapping, and surface usage and cost data to enterprise admins. • Make evaluation and observability first-class: Ship pre-deployment eval gates plus production tracing, monitoring, alerting, and regression detection so you catch quality issues before customers do. • Build the AI governance and responsible AI layer: Own output-quality guardrails, agent access controls, data classification, audit logging, and enterprise compliance (SOC 2, EU AI Act, ISO 42001) as a horizontal control plane across every AI feature -- including the responsible AI framework governing how we evaluate bias, fairness, and safe agent behavior. • Define the AI admin experience: Own the controls governing which AI features are on or off and for whom, and which usage, cost, and audit data gets surfaced to enterprise admins.

Job Requirements

  • 8+ years of product management experience with technically complex platforms, ideally in enterprise SaaS
  • Deep fluency in AI/ML concepts -- agent and sub-agent architectures, orchestration, tool use, prompt engineering, and quality measurement
  • Experience building or managing evaluation and quality infrastructure for AI or ML systems, including reading traces and eval runs to form your own opinion on technical tradeoffs (strongly preferred)
  • Familiarity with data and ML platforms, particularly Databricks (Delta Lake, Unity Catalog, MLflow) or equivalent lakehouse environments (strongly preferred)
  • Demonstrated experience with responsible AI frameworks -- governance policy, agent access controls, audit logging, or enterprise AI compliance (preferred)
  • Track record of shipping enterprise software from inception to launch with measurable business impact
  • Comfort operating in high-ambiguity environments with significant autonomy and the ability to influence without authority across engineering, security, legal, and executive stakeholders

Benefits

  • Employer subsidized medical/vision and dental coverage for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

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