• Operate in a high-velocity environment where partner GTM shifts weekly — making fast, informed decisions with limited information. • Develop deep connectivity to partner field teams and GTM motions, driving alignment and shared wins. • Own and grow Tribe’s most strategic partnerships (e.g., OpenAI, Anthropic, AWS) across GTM, co-sell, and product alignment. • Build scalable partner programs and systems in an ecosystem where the rules aren’t written yet. • Drive visibility and reporting for partner-sourced and influenced pipeline, delivery impact, and GTM opportunities. • Surface customer success stories and co-build narratives with partners to amplify Tribe’s credibility in the market. • Represent Tribe externally with precision, curiosity, and commercial instincts — building trust with senior partner stakeholders. • Help shape Tribe’s long-term partner strategy by identifying where to bet across the GenAI landscape.

• Develop and implement tailored sales strategies. • Identify new business opportunities. • Drive revenue growth while building strong relationships within the municipal fire sector. • Use CRM tools to track sales activities and enhance communication. • Attend industry events and networking meetings to maximize customer interactions.

• Support the Development and Execution of 360° Integrated Marketing Campaigns, ensuring alignment across PR, partnerships, social, CRM, and on-site channels to deliver cohesive, high-impact launches • Assist in development and implementation of a comprehensive PR & Partnership strategy that aligns with our company-wide goals, enhancing our brand presence in key markets. • Partner with our external PR agency as well as any Partnership, and Licensing-related teams, ensuring alignment on objectives, timelines, and deliverables. • Coordinate the creation and distribution of press releases, media kits, and pr mailings to effectively communicate product launches and brand initiatives. • Assist in the planning and execution of in-person events, press and influencer activations, and other promotional activities to enhance brand visibility and engagement. • Gather and analyze data to assess campaign effectiveness, providing insights and performance metrics to both Scentbird leadership and the agencies for continuous improvement. • Lead product sampling and shipment tracking, organize meetings with key cross-functional teams, and ensure alignment on activations. • Identify and reach out to potential partners and collaborators that will help us reach new audiences. Create and maintain internal media lists and help build relationships with influencers and editors.

• Own a defined portfolio of mid-market and enterprise accounts with accountability for retention, expansion, and overall revenue growth. • Build and maintain strong relationships across customer organizations, including executive stakeholders. • Lead QBRs/MBRs to align on performance, roadmap initiatives, and growth opportunities. • Identify and drive upsell, cross-sell, and upgrade opportunities in partnership with Sales Directors and internal teams. • Develop and execute strategic account plans that support customer objectives and CommandLink revenue goals. • Maintain proactive communication to stay ahead of customer technology initiatives and position CommandLink as a long-term strategic partner. • Manage CRM, quoting tools, sales automation platforms, and KPI dashboards to ensure pipeline accuracy and performance visibility. • Act as the escalation point for commercial issues, ensuring fast resolution and clear communication. • Contribute positively to company culture while supporting cross-functional initiatives that enhance the customer experience. • Takes on additional responsibilities and projects as needed to support the success of the team and organization.