Department name: IT@JH Networking, Telecom and Data Ctr Personnel area: University Administration
IT Senior Manager
Location
United States
Posted
1 day ago
Salary
$98.2K - $171.9K / year
Seniority
Lead
No structured requirement data.
Job Description
IT Senior Manager
Johns Hopkins University
Role Description IT@JH Cloud and Virtualization Services is seeking an IT Sr. Manager who is responsible for providing strategic leadership, operational oversight, and technical direction for enterprise web hosting and application services supporting both the University and Health System, including a highly complex environment hosting more than 1,500 websites and applications across on-premises and public cloud platforms. This role is responsible for the planning, delivery, security, scalability, modernization, and continuous improvement of enterprise web services and infrastructure while ensuring alignment with organizational goals, policies, regulatory requirements, and service delivery standards. The position leads large-scale, cross-functional initiatives involving cloud technologies, application modernization, infrastructure engineering, vendor partnerships, and operational process improvements, while also overseeing operational budgets, service priorities, and service level agreements. A key responsibility of the role is maintaining a strong security and governance posture through: - Rapid zero-day vulnerability response - Weekly vulnerability reviews - Monthly cloud cost optimization reviews - Leadership of enterprise web governance initiatives focused on reducing privacy and accessibility-related legal and regulatory risk The IT Senior Manager leads and develops a team of IT professionals responsible for architecture, engineering, deployment, maintenance, security, and support of complex web and database hosting environments, while fostering a culture of operational excellence, customer service, collaboration, and continuous improvement. This role also serves as a senior liaison between IT leadership, institutional stakeholders, and external partners, providing expert guidance on strategic technology investments, operational planning, and enterprise web infrastructure solutions. Qualifications - Bachelor's Degree - Seven years of progressively responsible IT management experience - Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula Requirements - Leadership experience managing complex projects and developing high-performing technical teams, including engineers, system administrators, and infrastructure specialists - Deep technical expertise in enterprise web hosting technologies, including Kubernetes, Nginx, Linux (RHEL), Windows Server, SQL/MySQL databases, and cloud-edge platforms such as Cloudflare - Strong experience with cloud platforms, infrastructure automation, DevOps practices, CI/CD pipelines, and infrastructure-as-code (IaC) methodologies - Demonstrated success leading large-scale infrastructure modernization and cloud transformation initiatives - Extensive experience in enterprise security operations, including vulnerability management, zero-day response, system hardening, and collaboration with security and compliance teams - Experience managing operational budgets, public cloud cost optimization, and vendor relationships - Strong knowledge of IT service management frameworks, service delivery models, and operational excellence practices - Experience developing and implementing web governance programs, including web accessibility compliance (WCAG), privacy standards, cookie consent management, and enterprise website inventory management - Exceptional project and program management skills, with the ability to lead complex, cross-functional initiatives involving multiple stakeholders and external partners - Strong communication and relationship management skills, with the ability to engage effectively with executive leadership, technical teams, vendors, and institutional stakeholders Benefits - Starting Salary Range: $98,200 - $171,900 Annually (Commensurate w/exp.) - Employee group: Full Time - Schedule: Mon-Fri 8:30am-5:00pm - FLSA Status: Exempt - Location: Remote - Department name: IT@JH Cloud and Virtualization Services - Personnel area: University Administration
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