Role Description Join Globe Life AO: Empowering Families, One Legacy at a Time. Looking for a career that’s meaningful, flexible, and full of opportunity? Welcome to Globe Life AO! We’re on a mission to help veterans, union members, and their families protect what matters most. If you’re ready to make a difference, love connecting with people, and want the freedom to work from anywhere, this is your chance to shine. Qualifications - Communicate like pros—whether it’s a conversation or a quick email. - Stay motivated and love smashing goals. - Know their way around tech and can keep things organized remotely. - Solve problems like it’s their superpower. - Have some sales experience (a plus, but not a must—we’ll teach you!). - Are eligible to snag a Life Insurance License. Requirements - You must be legally authorized to work in the U.S. Benefits - Work Where You Want: Skip the commute—your office is wherever you are! - Big Earnings Potential: Top performers earn $100K+ annually. Dream big and make it happen. - No Cold Calling: Seriously—only warm leads from our trusted network. - Zero Startup Costs: Focus on success, not expenses. - Recognition & Rewards: Hard work pays off with amazing incentives and kudos for top achievers. - Union Benefits: Be part of OPEIU Local 277—a legacy of trust that’s 70 years strong. Company Description This isn’t just a job—it’s your chance to: - Join an amazing team that’s all about support and growth. - Make a real difference in the lives of families and communities. - Grow your career and crush your goals in a role that rewards hard work and dedication.

Role Description ASESOR(A) DE LIPIGAS TPE- ASESOR DE ATENCIÓN AL CLIENTE - Gestión 100% Remota (Lima, Callao y Provincias) - Capacitación 100% virtual y pagada FUNCIÓN PRINCIPAL: Tomar las llamadas de los clientes para registrar sus pedidos de balones de gas a domicilio. HORARIO: Lunes a Domingo, 1 día de descanso rotativo, Rango horario Full Time: 8am a 5pm/ 9am a 6pm CAPACITACIÓN VIRTUAL PAGADA: Modalidad virtual, Horario: Lunes a sábado de 8am a 5pm Qualifications - PC o Laptop propia - Windows 11 o superior - Mínimo 8 GB de RAM - Internet cableado estable Benefits - Pagos puntuales - Línea de carrera - Excelente clima laboral - Incentivos y concursos - Convenios corporativos - Campañas de salud y soporte psicológico gratuito

• Operating in a call center environment, receives inbound and makes outbound customer service calls related to patient scheduling, and other general inquiries. • Responds to patient inquiries based on the ChenMed core model for care. • Escalates issues/concerns as appropriate. • Makes appropriate and timely decisions according to department standards, procedures and policies. • Documents interactions using web-based technology. • Maintains business relationship by providing prompt and accurate service to promote loyalty. • Interacts and collaborates with team members across multiple departments to promote VIP customer service and patient interactions. • Performs other duties as assigned and modified at manager’s discretion.

• Stand up, develop, and lead a new contact center operation • Oversee daily operations and performance of the team • Manage, coach, and develop staff to meet established performance standards • Monitor key performance indicators and report on operational outcomes • Ensure customer issues are resolved promptly and thoroughly • Drive consistency in service delivery to meet contractual outcomes • Build strong cross-functional relationships across Sharecare • Identify opportunities to expand scope in partnership with leadership and clients • Hire, onboard, and develop a net new frontline team • Develop and implement engagement strategies to drive retention, performance, and team satisfaction • Monitor staff attendance and performance daily • Develop and maintain Standard Operating Procedures • Analyze operational trends and conduct recurrent training as required • Lead operational transitions including technology migrations • Identify and implement process improvements to enhance service efficiency