• Own quarterly referral targets for your accounts and take initiative to course-correct when metrics trend unfavorably • Design and execute growth strategies account by account: identify the barriers suppressing volume, implement solutions, and measure the referral impact of every play you run • Work directly with User Buyers and Detailed Buyers (branch managers, Directors of Nursing, patient care coordinators, and nursing coordinators) to make Float the preferred home infusion partner, optimize referral workflows, and drive utilization of the Float Pharmacy Portal • Develop Float Champions inside each account who advocate for Float internally and pull volume toward us • Onboard GTAs to drive fast time-to-value: first referrals within 30 days of launching a new geo • Analyze patterns across your portfolio to identify root causes affecting multiple branches, then turn winning plays into repeatable success motions applied across accounts • Measure and understand the health of each account in depth: staffing rate, active SP Operators, Portal referral share, patient churn, and partnership maturity progression • Maintain accurate and current account records in our CRM (HubSpot) so portfolio health, referral trends, and relationship history are always visible to you and to leadership • Build and maintain trusted relationships with specialty pharmacy User Buyers across your portfolio • Run the Partnership Experience Meeting (PEM) cadence: performance review, growth opportunities, product updates, and strategic alignment, with every PEM oriented toward expansion • Maintain comprehensive Partnership Profiles with clear goals, growth initiatives, health metrics, and relationship maps • Run the Partnership Kick-off Meetings cadence for all GTAs • Travel to meet pharmacy partners for in-person meetings, problem discovery, demos, user feedback sessions, and relationship-building activities • Captain cross-functional initiatives for your accounts, coordinating with Clinical Operations, Enterprise BD, Scheduling, Intake, Billing, and Technology so that issues affecting growth are resolved quickly and relationships stay strong • Serve as the voice of the partner in product roadmap discussions, channeling pharmacy problems, insights, and usage patterns in order to increase adoption and utilization • Own and evolve our Partner Success playbooks alongside leadership, turning learnings into repeatable growth levers and engagement tactics that drive partner engagement and referral growth • Partner with leadership to translate Partner Success Lodestars (the capabilities that makes our “How to win” possible) into portfolio-level strategies and quarterly plans, including account tiering logic, target-setting methodology, and account prioritization • Keep partnership notes, account records, and deals current in HubSpot so portfolio health is always visible across teams and is both human- and agent-readable

Role Description Whether you are already watching a Mediterranean sunset or dreaming of moving to Greece, this is your chance to join a global leader in technology! We are looking for motivated French-Speaking Customer Advisors to represent a world-famous premium tech brand—one renowned for its beautiful design and creative innovation. This is a 100% work-from-home position, giving you the absolute freedom to work from any location within Greece! The Opportunity: Helping Users Succeed - Deliver expert assistance through phone calls, emails, and live chat entirely in French. - Act as a knowledgeable guide, assisting users as they navigate complex software systems and hardware features. - Utilize genuine empathy and a polished tone to ensure every customer enjoys a top-tier brand experience. - Stay fully updated on the latest product launches and software upgrades to provide accurate, real-time insights. - Carefully document all customer details and resolutions within the company computer system to keep operations running seamlessly. Qualifications - Native or near-native French (C2 level) is strictly required. - A solid intermediate command of English (B2 level) is necessary for internal corporate meetings and training platforms. - You must currently reside in Greece, or be fully prepared to relocate anywhere within the country before your official start date. - Naturally comfortable with modern software and possessing a genuine enthusiasm for new electronic gadgets and technology. - An excellent listener with a proactive, solution-oriented approach to problem-solving. Requirements - Strong interpersonal skills and exceptional communication abilities. - Comprehensive professional training program provided. Benefits - Complete Relocation Support: - Free Flight: The company fully covers your plane ticket to Greece. - Initial Housing: Enjoy two weeks of accommodation in a great hotel. - Paperwork Help: Personal, expert assistance navigating local Greek administration. - Modern Tools & Flexibility: - Tech Gear: We ship the latest high-quality computer hardware and work equipment directly to your front door anywhere in Greece. - Work Anywhere: Set up your home office in various locations across Greece. - Salary & Career Growth: - Stable Salary: A highly competitive salary distributed 14 times per year. - Total Insurance: Comprehensive private medical and life insurance coverage starting from your very first day on the job. - Moving Up: Clear, structured paths for internal promotion into leadership, Quality Assurance, or corporate training roles. How to Apply If you are thrilled about the prospect of launching your technology career from beautiful Greece, select Apply Now and send over your current CV written in English!

Role Description We are seeking polished, service-driven individuals to join our remote team as Luxury Client Experience Specialists. In this role, you will assist clients by delivering personalized support, helping create exceptional experiences, and ensuring every interaction reflects a high standard of service and professionalism. This opportunity is ideal for individuals who enjoy working with people, anticipating needs, and providing attentive support in a client-focused environment. - Deliver personalized assistance and exceptional service to clients - Help clients explore available options and provide tailored recommendations - Communicate important information clearly and professionally - Assist with managing requests, preferences, and special accommodations - Monitor client needs and ensure timely follow-up when appropriate - Maintain detailed records and ensure information is accurately documented - Support the delivery of seamless experiences through effective communication and organization - Collaborate with team members to uphold service excellence standards - Participate in ongoing training and professional development initiatives Qualifications - Exceptional communication and interpersonal skills - Strong attention to detail and commitment to quality service - Ability to manage multiple priorities in a professional manner - Comfortable using online systems, communication platforms, and digital tools - Excellent organizational and time-management abilities - Self-motivated with the ability to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years old - Must be legally authorized to work and reside in the U.S., U.K., Mexico, Australia, or Spain or other accredited regions Benefits - Fully remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training - Ongoing mentorship and support - Professional growth and advancement opportunities - Performance-based incentives and recognition - Access to exclusive travel-related discounts and benefits - Supportive and collaborative team culture

Role Description We are looking for enthusiastic and relationship-focused individuals to join our remote team as Customer Engagement Specialists. In this role, you'll play an important part in creating meaningful interactions with clients, providing ongoing support, and helping maintain a positive and engaging customer experience. This opportunity is ideal for individuals who enjoy communication, relationship-building, and working in a people-focused remote environment. - Interact with clients to provide information, assistance, and ongoing support - Build positive relationships by delivering responsive and professional communication - Assist clients with questions, requests, and general service-related needs - Keep clients informed by sharing updates, important information, and next steps - Monitor active client interactions and ensure follow-up tasks are completed - Maintain accurate records of communications and client activity - Utilize company systems and resources to support client engagement efforts - Collaborate with colleagues to improve customer satisfaction and overall service quality - Participate in training programs and team development initiatives Qualifications - Strong interpersonal and communication skills - Ability to build rapport and maintain positive client relationships - Excellent organizational and time-management abilities - Comfortable working with online tools and digital communication platforms - Strong attention to detail and ability to manage multiple responsibilities - Self-motivated with the ability to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain or other approved countries Benefits - Fully remote work arrangement - Flexible scheduling opportunities - Comprehensive onboarding and training resources - Ongoing mentorship and coaching - Opportunities for professional advancement - Performance-based rewards and recognition - Access to travel-related discounts and exclusive benefits - Supportive team environment focused on collaboration and success