Senior Relativity Subject Matter Expert Los Angeles, CA / San Francisco, CA / Remote / Hybrid eDiscovery / Full Time Hybrid / Hybrid Senior Relativity SME Employment Type: Full-Time, Experienced Department: eDiscovery CGS is seeking a Senior Relativity SME to join our team, you will join an experienced team and work directly with Relativity’s staff as needed to resolve software-specific issues. You will also play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: - Provide advanced-level support and guidance in the use of Relativity to attorneys, investigators, and the Litigation Support Specialists - Perform specialized data culling and identification in Relativity for search terms, date ranges, folder paths, and domain types using complex searches and custom indices (i.e. privilege screens, data prioritization) for matters involving litigation holds, and other DOE/OGC/OIG matters - Work with the C FTC's technical support group to resolve user issues with access, slowness, freezing, and viewer installation - Work directly with Relativity’s staff as needed to resolve software-specific issues - Play a key role in testing Relativity software releases as well as setting up and establishing templates, views, scripts, or workflows used across all workspaces or the workspaces of an entire division - Remain proficient in Relativity and all its analytics tools by keeping abreast of all changes to or upcoming changes to the software including any software integrations and plugins, being an active member of the Relativity User Portal, reading the Relativity Blog and Relativity Ideas Digest - As CFTC staff members identify new features they would like to be included in Relativity, the Relativity SME shall be the C FTC's advocate by submitting ideas through the Relativity User Portal and requesting other members of eLaw to promote it, and by promoting the idea to other industry professionals or the software engineers at Relativity - Perform Relativity demos, conduct training, and create user documentation for various workflows Qualifications: - At least ten (10) years of litigation support experience including preferably four (4) years of progressively more advanced Relativity experience. - Master’s degree or J.D., a Bachelor’s degree plus an additional three (3) years of experience (for a total of 13 years of experience) may be substituted for the Master’s degree - Relativity RCA certification - Experience in managing multiple tasks such as those defined in the scope of work must be demonstrated - Excellent oral and written communication skills required. - Must be a U.S. citizen - Must be able to obtain a Public Trust clearance Ideally, you will also have - Two (2) Relativity certifications, preferably, including the RCA - A Relativity Master certification, ideal - Experience using LAW Prediscovery and Conformity Engine preferred - Experience using Microsoft SQL Server, helpful but not required - Current or active clearance, preferred Our commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays - Join our team and become part of meaningful government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ $179,275.20 - $258,953.07 a year

• Create innovative insights content • Develop new insights through thought leadership • Conduct in-depth analysis to identify client needs • Present independent insights to Gartner leaders • Research market trends for actionable insights • Provide clients with actionable advice • Create and deliver high value presentation materials • Support sales with content and engagements • Build credibility as an industry expert • Mentor junior team members • Actively participate in team discussions

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description The Sr. Manager, Management Consulting will be responsible for developing and maintaining senior executive relationships across 2-3 accounts while coaching and mentoring a team of Success Architects. The primary objective is to drive measurable customer outcomes that accelerate product adoption, support renewals, and create expansion opportunities for ServiceNow. What you get to do in this role: - Manage a team of 2-4 Success Architects, providing day-to-day coaching, guidance, and professional development support - Build and sustain strong relationships with VP- and C-level stakeholders across assigned accounts, as well as with key ecosystem partners - Support 2-3 large enterprise accounts, developing a deep understanding of each client's business objectives and translating them into actionable customer roadmaps - Define, track, and communicate business value realization, including benchmarking against agreed customer outcomes - Execute co-delivery models in alignment with ServiceNow best practices, ensuring consistent quality and client satisfaction - Develop and implement implementation strategies that accelerate time to value for customers - Establish account delivery governance frameworks and operating models in partnership with internal stakeholders - Contribute to thought leadership on how advisory, expert services, and co-delivery models can be continuously improved - Deliver high customer satisfaction scores, quality assurance standards, and profitability targets across your assigned portfolio Qualifications To be successful in this role you have: - Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving - including use of AI-powered tools, workflow automation, AI-driven analytics, or evaluating AI's impact on your function or industry - Minimum 5 years in a management consulting or customer success leadership role at a high-performing consulting firm or equivalent, with a focus on technology-enabled transformation (Digital / SaaS / Enterprise Software) - Demonstrated experience leading and developing a team of individual contributors in a client-facing environment - Proven track record of driving outcomes at Fortune 500-1000 accounts - Strong understanding of the drivers and imperatives behind digital transformation across industries - Solid depth in digital transformation design, professional services implementation, and ongoing management of strong team - Functional expertise in at least two industry verticals, with working knowledge of one or two additional industries - Experience in middle and back office functions, including Project Accounting in IT, HR, and GBS transformation - Ability to develop trusted relationships with VP- and Director-level business and technology leaders (CIO, CFO, CHRO office) - Track record of identifying business challenges and partnering with clients as a key member of the account team to solve them - Experience collaborating with internal account functions and external partners, including consultancies, technology implementation firms, Big 4, and GSIs - 3+ years of large program experience, including multi-tracked programs and organizational change management (OCM) - Familiarity with one or more ServiceNow product suites - Demonstrated ability to meet or exceed customer KPIs while contributing to account expansion and renewal goals Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license. .

• Create and review finance-related prompts, scenarios, and analytical tasks. • Evaluate AI-generated responses for financial accuracy, reasoning quality, and business relevance. • Apply subject matter expertise to improve model performance and financial understanding. • Review financial analyses, assumptions, calculations, and recommendations. • Identify inaccuracies, inconsistencies, and areas for improvement. • Provide structured feedback and quality assessments. • Collaborate with project teams to maintain high-quality deliverables. • Meet established project timelines and productivity goals.