Role Description Como Agente de Atención al Cliente, serás la conexión vital entre AXA PARTNERS y nuestros clientes en situaciones de asistencia y seguros. Tu misión será brindar un servicio excepcional, resolver consultas y garantizar que cada interacción sea una experiencia positiva y tranquilizadora. - Atender proactivamente las consultas de los clientes, especializándote en situaciones de asistencia y seguros. - Proporcionar información clara y detallada sobre nuestros servicios y procesos de reclamación. - Colaborar estrechamente con los equipos internos para garantizar soluciones rápidas y efectivas. - Contribuir al continuo mejoramiento de nuestros estándares de atención al cliente. Qualifications - Experiencia previa en servicio al cliente es un plus, pero no esencial. - Habilidades comunicativas excepcionales y una actitud orientada al cliente. - Capacidad para trabajar en equipo y gestionar múltiples tareas. - Actitud proactiva y resolutiva frente a desafíos. Benefits - Horario: de domingo a domingo con un día compensatorio a la semana, turnos rotativos de 8 horas diarias. - Salario: $1.750.905 + auxilio de transporte + recargos + esquema de bonificación ($400.000) + plan de beneficios. - Trabajo remoto. - Oportunidades emocionantes para el desarrollo profesional y crecimiento en el sector de asistencia y seguros. - Un ambiente de trabajo dinámico y colaborativo. - Beneficios competitivos y programas de bienestar. Company Description En AXA PARTNERS Multinacional Francesa, lideramos el camino en el mundo de la asistencia y los seguros. Somos una empresa comprometida con la excelencia en el servicio, y estamos en búsqueda de individuos apasionados para unirse a nuestro equipo innovador y centrado en el cliente.

Role Description We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with inquiries on debit card incentives, orders, and balances. This is a Bring Your Own Device position to work-at-home for individuals living in the states of: - Alabama - Georgia - Idaho - Iowa - Indiana - Kansas - Louisiana - Michigan - Mississippi - Nevada - North Carolina - North Dakota - Ohio - Oklahoma - Pennsylvania - South Carolina - South Dakota - Texas - Tennessee - Utah - Virginia - West Virginia - Wisconsin - Wyoming Qualifications - Previous 3-6 months customer service or customer support experience preferred - Previous 3-6 months call center or office background experience a plus - Basic computer skills - Quick learner and able to work independently - Strong phone and verbal communication skills along with active listening - Must be 18 years of age - A background check applicable with state and federal laws will be required Requirements - Manage large amounts of inbound calls in a timely manner - Follow communication "scripts" when handling different topics - Identify customers' needs, clarify information, research and provide solutions and/or alternatives - Access company and client resources provided to accurately handle the call - Seize opportunities to upsell products when they arise - Skillfully change from one task to another without loss of efficiency or composure - Be available at your desk, maintaining punctuality and attendance at all scheduled times - Remain positive and professional in all customer interactions - Flexibility to cross train as requested Benefits - $14 - $14 an hour - Shift differential (extra $1/hr nights & weekends) - Work hours - Shifts between 7:00am-7:00 pm (CST); Work Days - Mon-Fri - Paid Training - typically 2-5 days in length from 8:00am-5:00pm (CST) - Status - Full Time or Part Time Temporary; 16-40 hours per week - Must be available to work on the first and last business day of each month

• The Hospital Customer Service Representative is the first point of contact for patients reaching out electronically and is responsible for handling inquiries, providing information, and ensuring a smooth and efficient communication process. • Respond to patient inquiries received via hospital website • Ensure timely and accurate handling to all electronic communications. • Assist patients in resolving any concerns or questions related to hospital services. • Maintain a compassionate and professional demeanor in all patient interactions. • Document all electronic interactions in the hospital’s CRM system or relevant databases. • Maintain patient confidentiality in accordance with HIPAA regulations.

Role Description We are looking for people who enjoy helping others to successfully answer telephone calls from customers inquiring about goods and services from clients of Five Star, while providing high-quality service with a helpful, professional attitude. This particular project is assisting clients with inquiries on debit card incentives, orders, and balances. This is a Bring Your Own Device position to work-at-home for individuals living in the states of: - Alabama - Georgia - Idaho - Iowa - Indiana - Kansas - Louisiana - Michigan - Mississippi - Nevada - North Carolina - North Dakota - Ohio - Oklahoma - Pennsylvania - South Carolina - South Dakota - Texas - Tennessee - Utah - Virginia - West Virginia - Wisconsin - Wyoming Qualifications - Previous 3-6 months customer service or customer support experience preferred - Previous 3-6 months call center or office background experience a plus - Basic computer skills - Quick learner and able to work independently - Strong phone and verbal communication skills along with active listening - Must be 18 years of age - A background check applicable with state and federal laws will be required Requirements - Manage large amounts of inbound calls in a timely manner - Follow communication "scripts" when handling different topics - Identify customers' needs, clarify information, research and provide solutions and/or alternatives - Access company and client resources provided to accurately handle the call - Seize opportunities to upsell products when they arise - Skillfully change from one task to another without loss of efficiency or composure - Be available at your desk, maintaining punctuality and attendance at all scheduled times - Remain positive and professional in all customer interactions - Flexibility to cross train as requested - Bring Your Own Device (BYOD) - this position requires you to provide your own equipment and workspace - Must have verified internet service (secure, reliable and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection) - Hardware/Software Requirements: - Processor: Intel® Core™ i5-8250U Series or greater - Memory: 8GB on Windows 10 or 11 64 bits - Screen Resolution: 1280x768 or higher, dual monitors required - USB DSP headset - No Chromebooks, netbooks, or any type of tablet (Must be a laptop or a desktop) - Up-to-date antivirus software must be installed on the platform and a recent scan completed (Will be checked prior to allowing login to system). Windows Defender will work, no additional software needed - Firewall must be enabled (Will be checked prior to allowing login to system) - Must be hardwired to your modem or router/ No Wi-Fi or extenders Benefits - $14 - $14 an hour - Shift differential (extra $1/hr nights & weekends) - Work hours - Shifts between 7:00am-7:00 pm (CST); Work Days - Mon-Fri - Paid Training - typically 2-5 days in length from 8:00am-5:00pm (CST) - Status - Full Time or Part Time Temporary; 16-40 hours per week - Must be available to work on the first and last business day of each month