Virtual Medical Receptionist / Prior Authorization Specialist
Location
USA Timezones
Posted
21 hours ago
Salary
$6 - $7 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Virtual Medical Receptionist / Prior Authorization Specialist
Staffing for Doctors
Role Description We are seeking a professional and customer-focused Virtual Medical Receptionist / Prior Authorization Specialist to support a busy healthcare practice. This is a patient-facing role requiring excellent communication skills, strong organizational abilities, and experience with medical office workflows. Ideal Candidate - Professional and confident on camera. - Friendly, patient-focused, and service-oriented. - Detail-oriented and highly organized. - Comfortable working in a fast-paced remote environment. - Reliable, proactive, and able to manage multiple responsibilities simultaneously. Key Responsibilities - Serve as the first point of contact for patients via phone and video. - Schedule new and follow-up appointments and manage provider calendars. - Handle inbound and outbound patient communications. - Submit, track, and follow up on prior authorization requests. - Verify insurance eligibility and benefits. - Maintain accurate patient records and documentation. - Coordinate with providers, insurance companies, and patients regarding authorizations and appointments. Qualifications - Fluent English and Spanish communication skills (American-accented English preferred). - Minimum 2 years of experience in a medical office, medical reception, or healthcare administrative role. - Experience with appointment scheduling and patient coordination. - Prior Authorization and Insurance Verification experience strongly preferred. - Comfortable interacting with patients through video and phone platforms. - Strong customer service, multitasking, and organizational skills. - Comfortable using computers, iPads, and healthcare software systems. Requirements - This is a full-time contractor position (40 hours per week). - Pay rate of $6 - $7 per hour depending on skillset and experience. - Schedule is Monday through Friday, from 8 AM to 5 PM US Time. Benefits - If you have a passion for helping patients and experience supporting healthcare operations, we encourage you to apply.
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