• Develop a high-performing Enterprise Architecture function • Ensure Enterprise Architects are deployed effectively across engagements • Lead, coach, and manage a team of Enterprise Architects across EMEA • Maintain consistent application of enterprise architecture standards • Drive continuous improvement of delivery processes, standards, and practices • Guide incorporation of AI into marketing ecosystems • Support pre-sales opportunities and client engagement • Build relationships within the Global Enterprise Architecture community • Evolve reference architectures and transition frameworks

• Evaluate lending scenarios and manage lender relationships • Drive applications through the pipeline and ensure no opportunities or client matters lose momentum • Assess and evaluate residential and/or commercial lending scenarios, borrower financials, serviceability, and creditworthiness • Take ownership of the mortgage process from enquiry through settlement and manage active deals • Communicate professionally with clients, lenders, brokers, and partners while maintaining oversight of multiple active files • Train, mentor, and oversee administrative support staff and support improvements to SOPs and workflows

• Conduct routine chart audits to ensure accuracy, completeness, and compliance • Identify documentation gaps and support quality improvement efforts • Provide feedback on clinical notes and support documentation standardization • Manage day-to-day compliance inquiries and follow-ups with office teams • Track key compliance processes (e.g., waterline testing, spore testing, audit logs) • Maintain audit trackers and monitor trends across practices • Partner with Clinical Support, Operations, and RCM to resolve issues and ensure alignment

Role Description Performs tasks of moderate to difficult complexity relating to physician and hospital accounts. Responsible for data analysis and interpretation throughout all functions of revenue cycle, analysis of aged accounts including remittances to determine reasons for denials, non-payment and overpayment, post/balance/correct electronic remittances, billing and follow-up of government payers and specialized accounts, analysis/correction of correct coding guidelines, preparation of accounts for appeal, review/analysis of insurance credit balances and/or patient credits to include analysis/movement of unapplied, unidentified, undistributed balances. Moderate to difficult levels of evaluation, analysis, decision making required in these roles. - All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. - Analyzes insurance and/or patient credit balances to determine root cause, takes action to resolve account. - Contacts payer and makes hard inquiries on account status. Escalates problem account. - Documents billing activity on the patient accounts according to departmental guidelines; ensures compliance with all applicable billing regulations and reports any suspected compliance issues to departmental leaders. - Properly documents accounts clearly with indicators and activities so that tracking and trending can be prepared for further analysis. - Ensures all work is compliant with privacy, HIPAA, and regulatory requirements. - Participates in general or special assignments and attends all required training. - Adheres to policies and procedures as required by Prisma Health and follows all compliant regulatory payer guidance. - Performs other duties as assigned. Qualifications - Education - High School diploma or equivalent OR post-high school diploma / highest degree earned - Experience - Two (2) years billing, bookkeeping, accounting experience Requirements - Knowledgeable of the job functions required for a Denial/Appeals Specialist, Payment Research Specialist and a Quality Assurance Specialist. Work Shift - Day (United States of America) Location - Colonial Life Building Facility - 7001 Corporate Department - 70019935 System Billing Office Company Description Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.