Role Description Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. - Review coverage for commercial auto and general liability claims. - Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements using "Best Practices for Claims." - Maintain accurate loss information and establish/maintain reserves within authority. - Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers. - Monitor and control litigated claims, ensuring timely responses and protection of insureds' and carriers' interests. - Participate in claim reviews and Risk Control Workshops. - Identify and pursue subrogation and report fraud when applicable. - Train and mentor Liability Claims Specialists I and II. Qualifications - Education: High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU. - Licensing: Active state specific adjusters license required or the ability to acquire license within three months of hire. - Experience: 5+ years of adjusting property and casualty claims. Prior agency involvement preferred. - Skills & Technical Competencies: - Knowledge of both general and auto liability coverages, claims processing procedures. - Ability to perform complex mathematical calculations. - Ability to learn multiple state insurance regulations and pass state licensing exams. - Understand and apply claims principles, practices, and insurance coverage interpretation for consulting, evaluating, and resolving claims. - Contributes to workflows while utilizing resources to deliver a world-class client experience and ensure compliance. - Fosters relationships by understanding relevant parties, prioritizing problem-solving, and collaborating to deliver impactful solutions. Benefits - Paid Parental Leave and supportive New Parent Benefits. - Company paid continuing Education & Tuition Reimbursement. - 401k Profit Sharing. - Generous time off practices in addition to paid holidays. - Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities. - DE&I programs including a paid Diversity Day time off option. - Consistent merit increase and promotion opportunities. - Discretionary bonus opportunity. Company Description Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies.

Role Description Step into a role where your client service expertise makes a meaningful impact. We are looking to add a Liability Claims Specialist to join our Creative Risk Solutions team. Creative Risk Solutions (CRS), a proud line of business under the Holmes Murphy umbrella, is a leading Third-Party Administrator (TPA) specializing in innovative claims management solutions. At CRS, we believe in doing things differently—empowering our team to deliver exceptional service, embrace creativity, and make a real impact for our clients. - Review coverage for commercial auto and general liability claims. - Adjudicate claims, investigate bodily injury/liability claims, and negotiate settlements using "Best Practices for Claims." - Maintain accurate loss information and establish/maintain reserves within authority. - Research and respond to questions and complaints from insureds, claimants, agency partners, and carriers. - Monitor and control litigated claims, ensuring timely responses and protection of insureds' and carriers' interests. - Participate in claim reviews and Risk Control Workshops. - Identify and pursue subrogation and report fraud when applicable. - Train and mentor Liability Claims Specialists I and II. Qualifications - High school diploma; college degree preferred. Technical designations encouraged, such as AIC and CPCU. - Active state specific adjusters license required or the ability to acquire license within three months of hire. - 5+ years of adjusting property and casualty claims. Prior agency involvement preferred. - Knowledge of both general and auto liability coverages, claims processing procedures. - Ability to perform complex mathematical calculations and learn multiple state insurance regulations. - Understand and apply claims principles, practices, and insurance coverage interpretation for consulting, evaluating, and resolving claims. - Contributes to workflows while utilizing resources to deliver a world-class client experience and ensure compliance. - Fosters relationships by understanding relevant parties, prioritizing problem-solving, and collaborating to deliver impactful solutions. Benefits - Paid Parental Leave and supportive New Parent Benefits. - Company paid continuing Education & Tuition Reimbursement. - 401k Profit Sharing with annual contributions from Holmes Murphy. - Generous time off practices in addition to paid holidays. - Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities. - DE&I programs with a paid Diversity Day time off option. - Consistent merit increase and promotion opportunities. - Discretionary bonus opportunity. Company Description Creative Risk Solutions is a leading provider of innovative risk management solutions. We specialize in delivering customized claims management, loss control, and risk consulting services to our clients. Our team is dedicated to excellence, integrity, and creating value for our clients through proactive risk management strategies. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

• Initiate the investigation of new claims • Evaluate coverage and make appropriate policy decisions • Evaluate and negotiate settlements of collision, specified perils, and property damage • Manage and oversee the work of outside adjusters and appraisers • Develop basic understanding of liability and coverage principles • Recognize state specific laws and claims regulations • Summarize and make recommendations for disposition of claims • Respond to time sensitive materials including intercompany arbitration hearings • Manage a diary system to systematically review and resolve claims • Maintain state license

Role Description Are you an Automotive expert with 4 valid ASE certifications? Ready to put your automotive expertise to work in a role that offers flexibility, competitive pay, and the chance to make an impact? Enterprise Fleet Management is looking for skilled Service Advisors to join our growing team and help us deliver on our vision to be the world’s most trusted mobility company! As a Service Advisor, you’ll be the trusted expert guiding maintenance and repair decisions for our clients and vendors—ensuring fleets stay on the road, costs stay under control, and downtime is minimized. Qualifications - Minimum of 4 valid ASE certifications (no expired certifications) in the following list: A1-A9, B5, T1-T8, L1-L4, F1, G1, & C1. - Must live in the St. Louis Metropolitan area or surrounding counties. - Six (6) months of customer service experience required. - Two (2) years of automotive maintenance, repair consultation or dealership service department experience required. - Degree in Automotive Technology preferred. - Basic proficiency with Microsoft Office applications (Word, Excel, and Outlook). - Must have the ability to meet all work from home technical requirements. - Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Requirements - Executing Customer Service. - Detail Oriented. - Analyzing. - Communication. - Flexibility. Benefits - Paid vacation and choice time days. - Medical/dental/vision coverage. - 401(k) with employer match. - Profit sharing. - Employee discounts. - Additional pay for valid ASE certifications you hold and weekend/evening shifts. - Access to training and advancement opportunities with a global leader. Company Description Enterprise Fleet Management, a business line of Enterprise Mobility, manages over 765,000 vehicles across North America. With more than 50 offices nationwide, we provide customized fleet solutions for businesses and government agencies. Our success is built on doing the right thing—for our customers and employees—every time. Responsibilities - Reviewing scheduled and unscheduled repair orders for accuracy and cost-effectiveness. - Recommending proper maintenance intervals, repair procedures, and pricing. - Supporting Fleet Management offices, clients, and vendors to minimize downtime and control costs. - Reviewing and applying automotive maintenance and repair expertise to provide timely advice on repair orders submitted from external partners by phone and email, in an efficient and friendly manner. - Reviewing proposals to ensure proper repair and maintenance services are performed according to manufacturers' recommendations, interval-based timing, applied knowledge of vehicle history, and appropriate pricing for suggested services. - Negotiating changes or corrections to order pricing when inconsistent with standards, assess and apply proper warranty and post-warranty applications while creating and issuing purchase orders; explain our operating procedures to clients, groups and vendors. - Analyzing clients’ business needs and repair orders to create and assess solutions; contact clients to provide recommendations, explain proposed procedures, and gain approval. - Identifying opportunities and make recommendations to Groups and leadership across internal business lines for full maintenance service proposals, repairs charged to the clients, and opportunities to cycle vehicles in favor of repair. - Fielding calls from drivers, evaluating specific needs to locate and suggest proper and cost-effective service locations for clients.