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Software Engineer – Tech Support
Location
Michigan + 3 moreAll locations: Michigan | Texas | Utah | Wisconsin
Posted
2 days ago
Salary
$65K - $140K / year
Seniority
Junior
Job Description
Software Engineer – Tech Support
KION Group
• Provide remote, second level customer support with Dematic's Customer Service team. • Work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. • Participate in emergency situations requiring on-site support. • Analyze and improve tools, systems, and processes. • Resolve moderately difficult issues and manage recurring tasks.
Job Requirements
- Associate degree in Engineering, IT, or related field (Bachelor’s preferred).
- 1–3 years of experience in technical support or data analysis.
Benefits
- Career Development
- Competitive Compensation and Benefits
- Pay transparency
- Global Opportunities
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