KION Group logo
KION Group

We keep the world moving.

Software Engineer – Tech Support

Full-stack EngineerSoftware EngineerFull TimeRemoteJuniorTeam 10,001+Since 2006H1B No SponsorCompany SiteLinkedIn

Location

Michigan + 3 moreAll locations: Michigan | Texas | Utah | Wisconsin

Posted

2 days ago

Salary

$65K - $140K / year

Seniority

Junior

Associate Degree1 yr expEnglish

Job Description

Software Engineer – Tech Support

KION Group

• Provide remote, second level customer support with Dematic's Customer Service team. • Work closely with customers, first level technicians, and software/technical engineers to resolve customer issues. • Participate in emergency situations requiring on-site support. • Analyze and improve tools, systems, and processes. • Resolve moderately difficult issues and manage recurring tasks.

Job Requirements

  • Associate degree in Engineering, IT, or related field (Bachelor’s preferred).
  • 1–3 years of experience in technical support or data analysis.

Benefits

  • Career Development
  • Competitive Compensation and Benefits
  • Pay transparency
  • Global Opportunities

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