• Manage, mentor, and support the EHR Integration Team, fostering professional growth. • Ensure appropriate team capacity planning and scheduling to support new integrations and conversions. • Oversee performance of Time to First Value and NPS KPIs, implementing strategies to achieve continuous improvement. • Provide guidance and support for complex EHR Integration projects, including EHR conversions, serving as an escalation point for risks and issues. • Monitor progress across all EHR integrations, ensuring timely completion of deliverables. • Oversee the installation, validation, troubleshooting, and ongoing health of PatientIQ's FHIR applications across the customer base. • Maintain and update resources in the CRM and project management tools to support team and customer needs. • Lead initiatives to optimize integration workflows, documentation, and tools. • Establish scalable processes for managing multiple simultaneous integrations while ensuring consistent quality. • Regularly report team performance metrics, capacity, and project statuses to PatientIQ leadership. • Collaborate with cross-functional teams (e.g. Product, Sales, Customer Success) to ensure seamless customer journey experience and scoping. • Enhance the sales-to-integration and integration-to-Customer Success handoff process for improved efficiency and information quality. • Serve as the voice of the customer on EHR integration topics, synthesizing patterns from active integrations and surfacing actionable feedback to the Product team. • Stay current on EHR interoperability trends to inform customer conversations and internal process improvements.

• Equip revenue-generating teams with knowledge, skills, tools, and processes to sell confidently and effectively. • Combine strategic thinking with operational excellence to design, execute, and continuously improve scalable enablement programs that drive measurable business outcomes. • Support Sales Enablement strategy across various organizations, ensuring teams are prepared for evolving products, go-to-market strategies, and customer needs. • Own end-to-end enablement programs from planning through execution and reinforcement. • Build comprehensive enablement plans with clear objectives, timelines, and success metrics. • Design and deliver engaging instructor-led, self-paced, and live training. • Develop playbooks, programs, learning paths, and reference materials. • Measure program effectiveness and continuously improve based on feedback and performance data.

• Equip revenue-generating teams with knowledge, skills, tools, and processes • Design, execute, and continuously improve scalable enablement programs • Partner with executive leadership to translate business priorities into scalable enablement initiatives • Lead rollout strategies for new products, GTM messaging, sales motions, tools, and operational processes • Develop enablement roadmaps aligned with company objectives and sales priorities • Identify enablement gaps through performance data, stakeholder feedback, and sales insights • Own end-to-end enablement programs from planning through execution and reinforcement • Build comprehensive enablement plans with clear objectives, timelines, and success metrics • Design and deliver engaging instructor-led, self-paced, and live training • Develop playbooks, programs, learning paths, and reference materials with Toptal’s LMS and other tools • Facilitate workshops, webinars, office hours, and reinforcement sessions • Measure program effectiveness through adoption, engagement, behavior change, and business impact • Collect qualitative and quantitative feedback from stakeholders and learners • Share program impact with leadership through clear reporting and recommendations • Build trusted relationships with Sales Leadership and cross-functional teams • Consult with stakeholders to understand business needs and recommend enablement solutions

• The Senior Manager for Drug Substance (DS) Commercialization has the responsibility for launch readiness and commercial supply of the conjugate drug substance. • This role focuses on technical launch planning and execution by bringing best-practices and coordinating cross-functional efforts for regulatory filings, facility readiness, and launch supplies. • This role also provides leadership to ensure that the organization is equipped to effectively communicate the scientific and commercial rationale for conjugation processes to internal stakeholders, relevant CMOs, and to regulatory agencies. • The incumbent will work with the organization to ensure on-time execution and appropriate planning for commercial lifecycle management. • The role will also require the ability to interact effectively with people of diverse backgrounds and perspectives.