• Proactively call into prospective clients (schools and school districts) to generate new business • Persistently use traditional and creative methods to reach new points of contact at current clients to sell and maintain Educational staffing services • Continuously generate client leads using high volume calls and emails • Submit appropriate candidates for Educational staffing assignments with our contracted clients • Cultivate and maintain valuable relationships with prospective clients • Ensure the satisfaction of our client facilities through proactively meeting their staffing needs with alacrity • Renegotiate contracts with clients resulting in mutually beneficial terms • Strive for continuous improvement and career advancement • Work with internal teams to collaborate and find successful solutions for fulfillment

• Proactively call into prospective clients (schools and school districts) to generate new business • Persistently use traditional and creative methods to reach new points of contact at current clients to sell and maintain Educational staffing services • Continuously generate client leads using high volume calls and emails • Submit appropriate candidates for Educational staffing assignments with our contracted clients • Cultivate and maintain valuable relationships with prospective clients • Ensure the satisfaction of our client facilities through proactively meeting their staffing needs with alacrity • Renegotiate contracts with clients resulting in mutually beneficial terms • Strive for continuous improvement and career advancement • Work with internal teams to collaborate and find successful solutions for fulfillment

For over two decades, BrainPOP has been trusted by educators and parents worldwide as a source of engaging and impactful learning experiences for all kids. With a presence in over two-thirds of U.S. districts through school and district subscriptions and an estimated annual reach of 25 million students, BrainPOP is empowering kids to take agency over their learning and excel in and out of the classroom. The company was acquired in 2022 by KIRKBI, the family-owned holding and investment company of the LEGO brand, marking a significant milestone as their first acquisition in the digital learning realm. We are thrilled to continue making learning fun and accessible with the strategic guidance and support of KIRKBI. About the RoleThe Head of National Strategic Partnerships is a highly strategic, customer-facing revenue leadership role responsible for accelerating enterprise growth, expanding national and strategic partnerships, supporting retention of key district accounts, and elevating sales execution through enablement and field coaching. This leader will serve as a critical extension of the CRO and GTM Leadership Team, operating at the intersection of strategic revenue generation, customer engagement, national market presence, and sales excellence. The ideal candidate brings deep K-12 education industry expertise, strong executive presence, proven district-level sales success, and a passion for coaching and developing high-performing commercial teams. This role will own and support a portfolio of strategic initiatives focused on: driving net-new and expansion revenue, expanding national visibility and partnership influence. supporting top district renewals and customer retention efforts, and improving sales execution through in-field enablement, coaching, and GTM best practices. In This Role You WillStrategic Revenue Growth & National Accounts - Drive net-new revenue growth and expansion opportunities across strategic K-12 district and state-level accounts alongside Sales and Success Reps - Develop and execute national account strategies aligned to company growth priorities and market expansion goals in partnership with Regional Heads of Growth and Success - Identify, cultivate, and expand executive-level relationships with Superintendents, Curriculum Leaders, State Leaders, and strategic education organizations - Partner closely with Regional Sales Leaders and Account Teams to accelerate large district opportunities and multi-year agreements - Support high-priority enterprise pursuits, executive escalations, and strategic expansion opportunities - Collaborate cross-functionally with Marketing, Product, Customer Success, and Partnerships teams to maximize market impact and customer value National Events & Strategic Partnership Strategy - Lead the company’s national events and strategic engagement strategy across key education organizations and conferences in partnership with the Marketing team. This would include a focus on: AASA, ERDI, IEI, RTM - Develop ROI-driven event strategies designed to increase pipeline generation, executive engagement, brand awareness, and strategic partnerships - Coordinate executive participation, customer engagement plans, and follow-up strategies tied to measurable business outcomes - Represent the organization as a thought leader and executive presence within the K-12 education market Customer Retention & Strategic Account Support - Support retention and growth efforts across top K-12 district accounts - Partner with Customer Success and Sales Leadership to proactively mitigate renewal risk and identify expansion opportunities - Engage directly with executive stakeholders on strategic renewal conversations and escalated customer situations - Support district adoption, activation, and long-term partnership health aligned to improving GRR and NRR outcomes In-Field Sales Enablement & Field Coaching - Deliver hands-on field coaching and strategic deal support to sales team members and frontline managers - Conduct 1:1 in-field coaching aligned to company-wide and GTM Priorities & Outcomes, including: Increasing market share, Driving multi-year agreements, Improving expansion and upsell performance, Increasing NRR, Improving average deal size - Coach sales representatives through structured development plans and field engagement - Host and facilitate regional sales bootcamps and enablement sessions - Lead and facilitate monthly sales team calls focused on best practices, market insights, strategic messaging, and sales execution - Partner with GTM Leadership and Enablement team on onboarding, methodology reinforcement, forecasting discipline, and sales process improvement initiatives On Your Resume - 10+ years of progressive sales, strategic partnerships, or revenue leadership experience within K-12 EdTech, SaaS, or education services - Proven success managing and expanding large district or enterprise-level partnerships - Deep understanding of K-12 education ecosystems, district buying cycles, and executive stakeholder engagement - Demonstrated experience leading strategic partnerships and national event engagement strategies - Strong coaching, mentorship, and sales enablement capabilities - Executive-level communication, presentation, and relationship-building skills - Experience collaborating cross-functionally across Sales, Marketing, Customer Success, Product, and Executive Leadership - Ability to travel nationally as needed for customer engagement, conferences, and field coaching You Are - Strategic thinker with strong operational discipline - High-energy, collaborative leader with a “roll up your sleeves” mentality - Strong executive presence and credibility with district leadership - Passion for education impact and improving student outcomes - Data-driven decision maker with strong forecasting and pipeline management capabilities - Growth mindset with a passion for coaching and developing others Location:The BrainPOP team operates in a hybrid work environment: Each role has remote flexibility and an in-person component at our New York headquarters or other meeting locations. Based on the requirements of a specific role, we may prioritize hiring within a commutable distance of our New York headquarters or in another region relevant to that role. We can employ individuals residing in the following approved hiring states. States not listed below may be considered based on factors including the needs of the specific role. - Arizona - California - Connecticut - Florida - Georgia - Illinois - Massachusetts - Minnesota - Missouri - New Jersey - New York - North Carolina - Ohio - Oregon - Pennsylvania - South Carolina - Tennessee - Texas - Washington #LI-DNI We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on a number of factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate. USA Pay Scale $160,000—$1,850,000 USD Life at BrainPOPAt BrainPOP, our work directly impacts how teachers teach and students learn. They inspire us to build solutions that facilitate joy and meaningful learning outcomes. Our commitment to educators and kids is reflected in our dedication to the BrainPOP team: ensuring their experience is empowering, creative, collaborative, playful, and anchored in learning and growth. Our team is made up of educators, data scientists, published authors, engineers, artists, bakers, film buffs, cyclists, dual citizens, and so much more. We value diversity and inclusion, collaboration, and learning from multiple perspectives. We believe that a diverse organization is a more effective organization. BrainPOP is an Equal Opportunity/Affirmative Action Employer. NOTICE: We have become aware of various fraudulent websites and third parties impersonating our company and offering false job opportunities. These offers are not affiliated with BrainPOP and are considered part of an unlawful recruitment scam. To ensure your safety and protect your personal information we strongly recommend that you only apply for positions through the official BrainPOP website or BrainPOP's official LinkedIn page. If you receive any job offers or communications that do not originate from this page or our official e-mail domain brainpop.com, please treat them as suspicious and do not engage or provide any personal information. For any questions or to report suspicious activity, please contact us directly at legal@brainpop.com. While we have reported this general fraud to the authorities, you can report this fraud on your own behalf to the Federal Trade Commission (https://reportfraud.ftc.gov/) and the Federal Bureau of Investigation’ s Internet Crime Complaint Center (https://www.ic3.gov/).

Requisition Number: 2361988 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Role Purpose: The Senior Account Manager Client Service is responsible for delivering an exceptional client experience through the effective management of day-to-day client relationships, operational requests and account administration. This individual partners with Global Client Executives by owning routine client activity for Strategic Accounts, while also managing a portfolio of small to mid-size accounts and ensuring client requests are handled efficiently and professionally. By acting as a key point of contact for clients and internal stakeholders, the Sr Account Manager Client Service helps drive client satisfaction, service excellence, retention and operational effectiveness, enabling Global Client Executives to focus on strategic relationship development, growth opportunities and complex client needs. You'll enjoy the flexibility to work remotely* from anywhere within the UK as you take on some tough challenges. What you will do: - Act as the primary day-to-day contact for an assigned portfolio of clients, building positive and professional relationships - Manage client enquiries relating to service delivery, billing, invoicing, reporting, training requests, program queries and general account administration - Coordinate critical incident support requests and liaise with operational teams to ensure timely delivery - Take ownership of client requests through to resolution, providing regular updates and ensuring agreed service standards are met - Manage and maintain accurate client records, account information and activity within tracking documents and Salesforce - Attend client meetings where required, maintaining action logs and ensuring agreed commitments are completed - Coordinate client reporting requests and assist in the production and distribution of reports and service reviews - Support contract renewal activity through the preparation of pricing requests, contract documentation and client communications - Assist in the onboarding and implementation of new clients and services - Manage complaint administration and support investigations, ensuring issues are appropriately documented, tracked and resolved - Monitor account activity and identify potential service risks, client concerns or opportunities for improvement, escalating where appropriate - Work collaboratively with operational, clinical, finance, implementation and service delivery teams to resolve client issues and support successful outcomes - Identify opportunities to improve processes, enhance the client experience and increase operational efficiency You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in. What you will bring: - Proven experience in client services, account management, or customer relations roles - Demonstrated solid communication and relationship management skills - Demonstrated solid organizational skills, with the ability to manage multiple priorities - Proven ability to work independently while managing competing deadlines - Demonstrated attention to detail and accuracy - Demonstrated solid problem solving and stakeholder management skills - Demonstrated proficiency in Microsoft Office applications and CRM systems Other useful skills and experience include: - Proven experience supporting corporate or enterprise clients - Proven experience within employee benefits or wellbeing services - Demonstrated experience working with Salesforce or similar CRM platforms Personal Attributes: - Customer focused - Proactive and solutions orientated - Highly organised - Solid communicator - Collaborative and team focused - Resilient and adaptable - Professional and accountable - Committed to delivering excellent client outcomes What We Offer: - Opportunities for professional development - Inclusive and supportive team culture - Key benefits: private health insurance, wellness programs, matching pension contribution, lunch provided by the company, training opportunities, employee donations matching and others *All telecommuters will be required to adhere to the UnitedHealth Group's Telecommuter Policy. Please note you must currently be eligible to work and remain indefinitely without any restrictions in the country to which you are making an application. Proof will be required to support your application. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. © 2026 UnitedHealth Group. All rights reserved. #BBMEMEA