• Apply strategic thinking to design and deliver innovative end-to-end user experiences that optimize among user needs, business goals, and technological realities across web and mobile platforms. • Act as a masterful storyteller, able to influence a broad audience by visualizing ideas and concepts for internal leaders, partners, and customers, bringing bold design visions to life across multiple areas of our ecosystem. • Turn visions into concepts and translate those concepts into designs that illustrate simplicity despite the complexity of the system, delivering user experience visions, specifications, wireframes, and prototypes that resonate on an emotional level. • Design/maintain components and patterns with an eye for accessibility in close collaboration with brand, product design teams, and business requirements. Advocate for design system adoption throughout teams, acting as a subject matter expert to other designers and developers implementing our design direction. • Use facilitative leadership skills to drive the best outcomes for multiple stakeholders across a matrixed organization, bridging design and development to ensure cohesion across design and code implementation. • Work across business units to define and improve collaboration and processes that enable the team to deliver with speed and quality. Surface opportunities to improve processes, deliverables, and customer experiences. Push practical and compliant tool adoption whether adopting AI tools for quick iteration, automating accessibility audits or any other efficiency multiplier that visibly improves team velocity or product consistency. • Balance long-term considerations with continuously shipping, iterating, and evolving design systems and experiences, inspiring others to learn from you and want to work with you.

• Design user experiences for complex, data-driven applications, supporting scientific, regulatory, and analytical workflows • Translate complex environmental datasets, scientific values, calculations, and business rules into intuitive, usable interfaces that support accuracy, transparency, and decision-making • Collaborate closely with architects, engineers, and product owners to design UX solutions aligned with system architecture, data models, and application logic • Develop wireframes, user flows, and prototypes that reflect real system behaviors, including validations, calculations, edge cases, and error handling • Design interfaces for data-heavy views such as dashboards, forms, tables, filters, comparisons, and analytical tools • Ensure UX designs support data integrity, traceability, and auditability, especially for regulatory and compliance-driven systems • Incorporate accessibility (Section 508 / WCAG) requirements into complex application components, not just static pages • Participate in requirements analysis and discovery to understand scientific workflows, user roles, and operational constraints • Identify and resolve usability challenges that arise from complex system interactions, performance considerations, and evolving data requirements • Present design concepts and rationale to internal teams and government stakeholders, clearly explaining how UX decisions support complex system use cases

• Own design strategy and execution across critical Education product areas, driving cohesion and quality across multiple teams and initiatives • Create clarity in ambiguous problem spaces by defining vision, framing tradeoffs, and aligning partners around a shared direction • Lead AI-first exploration and delivery, shaping how emerging technologies are translated into responsible, scalable product experiences for educators • Influence prioritization and decision-making across Education and Core pods, unblocking teams and accelerating progress without formal authority • Set and uphold a high bar for design craft, speed, and product thinking; raise quality through mentorship, feedback, and example • Partner deeply with product, engineering, and research leadership to uncover insights, define strategy, and deliver outcomes that move educator impact metrics • Evolve brightwheel’s design systems, patterns, and practices to reduce complexity and scale high-quality decision-making

• Design user interfaces and experiences for Goody’s responsive web application, including the sender experience (ecommerce and SaaS) and recipient gift experience • Collaborate with product to evolve product direction based on findings in the design process • Understand user needs through feedback, testing, research, and gathering information from users and stakeholders • Evolve Goody’s design language to changing needs and new feature development • Explore ways to integrate AI/ML in non-BS, actually useful ways • Focus on creating as an individual contributor in this non-management role