• Review AI-generated responses and rate them for clarity, correctness, and relevance. • Annotate and label content based on project-specific guidelines. • Follow detailed written instructions and apply them consistently. • Generate or evaluate prompts depending on assignment type. • Work with QA Leads to apply feedback and continuously improve task quality. • Report completed work daily and meet productivity and quality standards.

• Review AI-generated responses and rate them for clarity, correctness, and relevance. • Annotate and label content based on project-specific guidelines. • Follow detailed written instructions and apply them consistently. • Generate or evaluate prompts depending on assignment type. • Work with QA Leads to apply feedback and continuously improve task quality. • Report completed work daily and meet productivity and quality standards.

• Build automation infrastructure: Design and implement sophisticated automation workflows using Zapier, n8n, Make, and custom API integrations to eliminate manual marketing processes • Implement AI-powered tools: Build and deploy AI/ML solutions for cross-functional business solutions • Design custom integrations: Create APIs, webhooks, and data connectors between our tools (HubSpot, Omni, InCycle, Clay) and internal systems • Collaborate cross-functionally: Partner with technical and business teams to align marketing infrastructure with product development and growth strategies

• Work directly with internal customers across Sales, Marketing, Support, and Customer Success to turn ambiguous growth and workflow pain into clear product opportunities, shaping solutions that balance technical feasibility with measurable business impact. • Build AI agents and workflows that spot which preschools and childcare centers need help, generate the right message, and guide them from first contact to full, stable use of brightwheel. • Ship beautiful and functional user experiences that make our teams better. • Create tools for support and success that resolve issues faster and turn every interaction into a chance to help small businesses run better. • Instrument what you ship, track metrics like enrollment growth, time saved, and account health, and iterate based on real results. • Shape our data and system architecture so AI can stitch together longitudinal signals and recommend what should happen next, not just report what happened. • Lead by example in AI-augmented engineering, using AI to multiply your own speed and sharing patterns that raise the bar for the whole team.