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Tanium

Tanium delivers Autonomous Endpoint Management (AEM) with the industry’s only true real-time platform for AI.

Enterprise Services Engineer

EngineerEngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 2007H1B SponsorCompany SiteLinkedIn

Location

France

Posted

3 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expGermanSpanishFrenchEnglishPython

Job Description

Enterprise Services Engineer

Tanium

• Work closely with our customers to; • Operationalize, administer and maintain the Tanium Platform to solve complex technical issues independently or with the help of teammates • Identify opportunities for our customers to get greater value from the Tanium platform • Consistently and cogently address our customers’ needs through astute verbal and written communication skills • Conduct daily health-checks on assigned accounts & Work with Technical Support Engineers on strategic customer activities • Contribute to and track activity, after action, root cause and daily status reports • Document best practices and Play Book entries • Work closely with CSMs on improving Tanium operational status within key accounts • Provide technical direction to customer IT support staff

Job Requirements

  • BA/BS or equivalent experience required
  • 5+ years of experience in IT/Consulting
  • 5+ years of experience in Systems Administration/Engineering
  • Hands-on Tanium experience will be a major plus
  • Ability to speak German, Spanish or French will be a major plus
  • Strong troubleshooting skills
  • Ability to articulate and communicate
  • Broad knowledge across several technical domains, coupled with deep knowledge in one or more of the following:
  • Endpoint Security
  • Endpoint Support/Troubleshooting
  • Incident response
  • Systems Management
  • Systems Administration
  • Software Engineering
  • Utility Scripting (e.g. Bash, PowerShell, VBScript, Python, etc.)
  • Demonstrated critical thinking skills
  • Ability to break a problem down into manageable, ordered piece parts
  • Ability to convey problem statement and plan of attack to others

Benefits

  • Each of our team members has 5 days set aside as volunteer time off (VTO) to contribute to the communities they live in and give back to the causes they care about most.

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