• Lead and evolve Trevor’s talent acquisition strategy, processes, and practices to ensure an inclusive, high-touch, and mission-aligned candidate experience • Partner with hiring managers and organizational leaders to provide strategic guidance throughout the recruitment lifecycle, including workforce planning, sourcing strategy, candidate assessment, interview process design, and selection decisions • Strengthen and standardize recruiting operations, tools, and workflows to improve efficiency, consistency, communication, and candidate experience • Oversee recruiting analytics, reporting, and talent insights to inform organizational decision-making and identify opportunities for continuous improvement • Oversee organization-wide learning and development strategy in partnership with the Learning & Development Manager • Support the development of scalable learning experiences that strengthen manager capability, employee growth, leadership effectiveness, communication, performance management, and organizational culture • Lead and support initiatives that strengthen organizational culture, belonging, engagement, and employee trust across Trevor • Partner closely with the Chief People Officer and organizational leaders to align talent and culture strategies with Trevor’s broader organizational priorities • Foster a collaborative, accountable, growth-oriented team environment grounded in empathy, clarity, integrity, and operational excellence

Role Description Group Director, Client Partnership at DEPT® lead on all the cross-functional work we deliver for a key client. We expect Group Director, Client Partnership to be experts in truly understanding the clients in their portfolio’s business, challenges, goals, and SWOT, and have established relationships with the most senior levels on the client side in order to push their team outside of the box on driving innovation/strategy. Group Director, Client Partnership represent DEPT® to our clients, adding value to relationships beyond organizational skills, doing a mixture of account management, strategic planning, and serving as the commercial lead on the business. Group Director, Client Partnership are expected to be able to develop, negotiate, and manage scopes of work as well as support in leading new business proposals and pitches. Job Responsibilities - Client Management - Ability to work in partnership with senior clients to develop annual strategies. - Ability to establish themselves as true business partners, thought leaders and innovators at DEPT. - Responsible for holding recurring meetings with senior leadership on the client side focused on pushing their business forward, macro goals, industry trends/updates, and new opportunities to drive growth. - Responsible for being the primary relationship holder for the client within DEPT®. - Responsible for ensuring client satisfaction by regularly communicating with senior decision-makers. - Responsible for high client retention and growth. - Ability to be a point of escalation on their accounts and effectively solve issues that arise, whether internally or with clients. - Ability to reach out to clients directly when service issues arise. - Ability to lead new business pitches and proposals alongside leadership and growth team. - Business Knowledge and Compliance - Ability to forecast, reconcile, and monitor client revenue and profitability. - Must have a strong understanding of scope management, inclusive of how to track and manage, escalate scope pacing issues. - Responsible for financial management of client portfolio revenue, including updating relevant internal financial systems accurately and in a timely manner. - Ability to scope projects and retainers within budget and on brief. - Ability to productize our services within a proposal and SOW. - Ability to initiate conversations with clients around SOW adjustments. - Ability to author written SOWs, amendments, and other legal adjustments in partnership with contracts team as needed. - Ability to lead contract negotiations and oversee the implementation of commercial agreements. - Ability to proactively pursue cross-sell & upsell opportunities to drive innovation, strategy, and organic revenue growth. - Responsible for ensuring teams are operating effectively and efficiently towards clients goals while meeting financial revenue targets on accounts. - Team Participation, Development & Strategic Leadership - Ability to successfully work with all craft teams to effectively drive strategies and work that leads clients to the next level of their business. - Ability to lead, line-manage, motivate and inspire a team. - Ability to craft strategic responses to briefs and the ability to develop a POV on media. - Familiarity with DEPT's service offerings & department leads with the ability to participate in conversations for complex projects or new offerings & know who to bring into the conversation within DEPT. - Responsible for ensuring delivery of work is to the highest possible standard. - Ability to contribute to the creative process by sharing their ideas and experience. - Ability to present work internally and externally to all levels of seniority. - Responsible for ensuring all teams servicing their client(s) identify core issues, proactively develop plans to mitigate issues from restructuring account teams, have hard conversations both on client and employee side, rally team to overcome challenges, and deliver high client satisfaction (validated via CSAT surveys and regular check-ins). - Responsible for periodically reviewing team ways of working and identify opportunities for streamlining or improvement. - Responsible for consistently assessing team/client fit, ensuring we have the right talent matched up to the right clients - based on expertise, communication/working styles. - Responsible for ensuring new team members are properly onboarded to each account, not just with day-to-day knowledge & skills development, but by providing a full deep dive into each client’s business and priorities. - Ability to determine resolution for any cross-channel issues including performance, tracking, QA issues, etc. - Ability to resolve any collaborative roadblocks between teams. - Ability to settle miscommunication or interpersonal issues within the group. Qualifications - 12+ years of experience in roles servicing clients in an agency environment. - Experience managing large clients, AORs, and agency teams. - Experience managing complex campaigns and retainers. - Experience in leading a high-volume, multi-service retainer(s) for brands/clients. - Experience working on a global brand. - Confident with both brand and conversion/direct-response campaigns. - Experience leading, motivating, and coaching teams of 10+ people. - Experience inspiring, and able to create a proactive and energized team culture. - Must have strong delegation skills with the ability to coordinate activities between multiple projects without directly managing them. - Ability to communicate complex messages to a variety of audiences. - Ability to view the big picture, beyond your immediate role or department, and align projects with company strategy, values & goals. - Ability to solve problems through collecting relevant information for assessment, understanding solutions & consequences in order to choose a course of action. - Ability to connect each project to the business world, thinking through effectiveness, efficiency, and consistency within all interdisciplinary projects. - Strong client relationship management skills, including experience working directly with directors, VPs, and C-level clients on strategy development. - Excellent project management skills, able to find the most efficient ways of working. - Excellent organizational skills and high attention to detail. - Excellent written and verbal English communication skills; excellent presentation skills. - Advanced problem-solving skills. - Excellent time management skills. - Ability to react quickly within a fast-paced environment. - Ability to remain focused under pressure and work under tight deadlines. - Proficient in working with data. Benefits - Healthcare, Dental, and Vision coverage. - 401K plan, plus matching. - PTO. - Paid Company Holidays. - Parental Leave.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We are looking for a Senior Director, Head of Cybersecurity & Privacy Legal to lead our global data security and privacy legal function. Reporting directly to the Deputy General Counsel for Commercial Legal, you will be the primary legal architect for how we protect data across the entire Zscaler platform. This role is ideally Hybrid out of our San Jose, CA Headquarters, but can be fully remote for the right candidate. This is a high-impact senior leadership role where you will develop and execute a global legal strategy for cybersecurity, data security and privacy that aligns with Zscaler’s rapid growth and product innovation. You will be a trusted advisor to senior leaders across the organization, including the executive team and board of directors. What you’ll do (Role Expectations) As a key partner to our Security, Compliance, IT, and other internal teams, you will - Provide expert guidance on a wide range of data security, cybersecurity, privacy, and compliance matters, ensuring that legal requirements are integrated seamlessly into our technical operations - Lead the legal side of incident management and response, providing strategic advice and legal guidance on all types of incidents to ensure the company navigates complex security events with precision and speed - Provide strategic guidance and recommendations for implementing Privacy/Security by Design across our expanding platform - Manage and mentor the existing privacy team consisting of four experienced privacy lawyers What We’re Looking for (Minimum Qualifications) - J.D. from an accredited law school and an active license to practice law in the United States - 15+ years of experience practicing law with a deep focus on data security, cybersecurity, and privacy within the SaaS, Software, Tech, and/or Cybersecurity sectors - Significant experience managing cyber incident response, in close partnership with Security professionals - Significant experience negotiating the security and privacy components of complex inbound and outbound commercial contracts - Experience advising executive leadership and boards of directors on cybersecurity and privacy matters - Experience providing guidance and implementing Privacy/ Security by Design across a technology company - Experience managing a global team of lawyers and guiding cross-functional initiatives in a SaaS, Software, Tech, and/or Cybersecurity company - A deep understanding of cloud architecture and how data flows through a modern SaaS ecosystem - A deep understanding of global privacy and AI laws, regulations, and certifications including GDPR, CCPA/CPRA, EU AI Act, and other international cybersecurity, data protection, privacy and AI frameworks - A pragmatic approach to law that prioritizes business enablement; you are someone who finds creative paths to growth while rigorously managing risk What Will Make You Stand Out (Preferred Qualifications) - Experience working with EU Works Councils and other global regulatory agencies/bodies - Experience with AI governance and machine learning data ethics - Experience with risk mitigation frameworks and corporate governance models for the enterprise-wide deployment of generative AI, large language models (LLMs), and automated decision-making systems - Relevant certifications such as CISM, CISSP, and/or CIPP #LI-Remote #LI-NH1 Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training. The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits. Base Pay Range $231,000—$330,000 USD At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler's hybrid working model and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Role Description The Director of Client Engagement provides leadership and operational oversight for an assigned portfolio of anesthesia management clients and the Client Engagement team members supporting those relationships. This role is responsible for fostering strong client partnerships, ensuring exceptional service delivery, supporting client retention efforts, and driving operational excellence across assigned accounts. The Director of Client Engagement serves as a senior escalation point for client concerns, service issues, and operational challenges while collaborating closely with executive leadership and cross-functional departments to ensure client expectations are consistently met. The ideal candidate is an experienced anesthesia operations or anesthesia practice management leader who excels at relationship management, team development, problem-solving, and driving results in a fast-paced healthcare environment. Essential Responsibilities - Leadership & Team Development - Provide leadership, coaching, mentorship, and performance management for assigned Client Relationship Managers and Practice Managers. - Establish clear expectations, goals, and priorities for team members. - Support employee development, succession planning, and career growth opportunities. - Foster a culture of accountability, collaboration, responsiveness, and client service excellence. - Conduct regular one-on-one meetings and performance discussions with direct reports. - Client Relationship Management - Maintain strong relationships with executive-level client stakeholders. - Serve as a senior escalation point for significant client concerns, service issues, and relationship challenges. - Partner with Client Relationship Managers and Practice Managers to proactively identify and address client needs. - Support client retention through timely issue resolution and exceptional service delivery. - Participate in client meetings to address operational concerns, strategic initiatives, and service improvement opportunities. - Assist with onboarding new clients and supporting successful client transitions. - Operational Oversight - Monitor client performance indicators and service metrics to ensure contractual obligations and client expectations are achieved. - Ensure Anesthesia Dynamics is meeting established client service standards, operational goals, and key performance indicators. - Identify trends, risks, and opportunities impacting client satisfaction or operational performance. - Collaborate with Revenue Cycle, Operations, Credentialing, Provider Recruitment, Compliance, and other departments to resolve client issues and improve outcomes. - Promote consistency in processes, communication standards, and service delivery across assigned client accounts. - Strategic Partnership - Partner closely with executive leadership and operational departments to ensure client needs, priorities, and opportunities are effectively communicated and addressed. - Provide regular updates regarding client satisfaction, service concerns, operational challenges, and retention risks. - Contribute to strategic planning efforts related to client growth, service expansion, and operational improvement. - Support business development and acquisition activities by providing operational and client relationship expertise. - Participate in organizational discussions regarding client-related priorities and initiatives. Qualifications - Required - Bachelor's degree or equivalent combination of education and experience. - Minimum of seven (7) years of progressive experience in anesthesia practice management, anesthesia operations, anesthesia client services, or a closely related anesthesia management environment. - Minimum of three (3) years of leadership experience managing managers, supervisors, or professional-level employees. - Demonstrated success managing anesthesia client relationships and resolving complex operational issues. - Strong leadership, communication, relationship-building, and conflict-resolution skills. - Ability to influence outcomes and collaborate effectively across multiple departments. - Meaningful experience supporting anesthesia providers, anesthesia practice operations, and anesthesia management clients. - Preferred - Experience leading remote teams. - Experience supporting multi-site healthcare organizations. - Knowledge of anesthesia operations, provider staffing, revenue cycle management, practice administration, and client engagement best practices. Requirements - Executive presence and professionalism. - Strong relationship management skills. - Strategic thinking and sound business judgment. - Ability to coach, develop, and motivate teams. - Excellent communication and presentation skills. - Strong organizational and problem-solving abilities. - Commitment to delivering exceptional client service. Agency Notice Anesthesia Dynamics does not accept unsolicited resumes or candidate submissions from third-party recruiters, staffing agencies, or search firms. Any unsolicited resumes submitted without a signed agreement in place will be considered the property of ADM, and no fees will be paid. Equal Opportunity Employer Anesthesia Dynamics is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. E-Verify Anesthesia Dynamics participates in E-Verify.