• Investigate and document property claims, including policy review, recorded statements, assigning inspections, updating reserves, preparing or reviewing estimates, and negotiating settlements • Communicate claim updates and decisions verbally and in writing • Handle claims in compliance with all applicable regulations and internal processes • Act as a resource for less experienced staff • Support catastrophe response as needed, to include potential overtime and deployment • Any other duties needed to help drive our purpose and fulfill our values

• Analyze New York Workers Compensation Lost-Time claims on behalf of our valued clients to determine benefits due. • Ensure ongoing adjudication of claims within service expectations and industry best practices. • Investigate and gather information to determine exposure on the claim. • Negotiate settlement of claims within designated authority. • Communicate claim activity and processing with the claimant and the client. • Report claims to the excess carrier and respond to requests of directions in a professional and timely manner.

• Analyzes and processes complex or technically difficult medical malpractice claims by investigating and gathering information to determine the exposure on the claim • Manages claims through well-developed action plans to an appropriate and timely resolution • Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions • Negotiates claim settlement up to designated authority level • Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout claim life • Recommends settlement strategies; brings structured settlement proposals as necessary to maximize settlement • Coordinates legal defense by assigning attorney, coordinating support for investigation, and reviewing attorney invoices; monitors counsel for compliance with client guidelines • Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall claim cost for our clients • Identifies and investigates for possible fraud, subrogation, contribution, recovery, and case management opportunities to reduce total claim cost • Represents Company in depositions, mediations, and trial monitoring as needed • Communicates claim activity and processing with the client; maintains professional client relationships • Ensures claim files are properly documented and claims coding is correct • Refers cases as appropriate to supervisor and management • Delegates work and mentors assigned staff

Title: Sr. Claims Specialist - Commercial Auto BI Locations: Lehi, UT Seattle, WA Lone Tree, CO Mission Viejo, CA Roseville, CA West Linn, OR Walnut Creek, CA Tulsa, OK Phoenix, AZ Work Type: Hybrid, Full Time Job ID: 10000981 Job Description: Marketing Statement: Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best. We are looking for a Senior Claims Specialist – Commercial Auto BI to join our team! JOB SUMMARY Investigate, evaluate and settle more complex first and third party commercial insurance auto claims. JOB RESPONSIBILITIES - Evaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner. - Communicates with all relevant parties and documents communication as well as results of investigation. - Thoroughly understands coverages, policy terms and conditions for broad insurance areas, products or special contracts. - Travel is required to attend customer service calls, mediations, and other legal proceedings. JOB REQUIREMENTS - High School Diploma; Bachelor's degree from a four-year college or university preferred. - 15 years related experience and/or training; or equivalent combination of education and experience. • National Range: $102,150.00 - $120,177.00 • Ultimate salary offered will be based on factors such as applicant experience and geographic location. • We offer a hybrid work model that provides flexibility to work remotely while maintaining meaningful in-office collaboration with your team. • Remote consideration will be given to qualified candidates located outside of the primary geographic region. EEO Statement: Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law. Benefits: We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities.