Role Description - Build a realistic digital workspace centered on the Drive folders you use daily. Include grant proposals, budgets, IRB/IACUC protocols, financial reports, and compliance records. - Design multi-step tasks grounded in real workflows. Navigate multiple apps, files, and stakeholders to challenge frontier AI agents. - Collaborate with research-operations and administration experts to design environments, shape task scope, and review scenarios for realism and rigor. - Work asynchronously with research teams to refine task designs and evaluation criteria for research-administration agent benchmarks. - Contribute to frontier AI research and benchmarking. Your work informs how leading labs train and evaluate the next generation of AI systems. Qualifications - 3+ years of full-time experience at a top R1 university, academic medical center, federal research agency, or large research nonprofit. - Background in areas such as pre-award grants management, post-award financial/compliance management, sponsored-programs administration, research compliance, or core-facility operations. - Day-to-day use of SharePoint/Box, DocuSign, Mendeley/EndNote, and ADP Workforce Now/UKG Pro. - Strong analytical thinking and writing skills. Requirements - Certifications: CRA, CPRA, CFRA. Benefits - Task Completion Pay: Competitive and based on task quality (~$1,150 – $1,450 per completed task, subject to change). - Performance Bonus: Top performers receive a weekly bonus incentive. - Hourly Opportunity: Top performers may transition to an hourly compensation model based on sustained quality and throughput. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Role Description When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. Key Accountabilities - Study Management Oversight - Supports Global Study Managers and the larger study management delivery of the study by leading specific parts of the project, driving specific countries, executing tasks of moderate complexity, and developing solutions to problems as needed to support deliverables. - Serves as leader of the local study team (core members, ad hoc members, and other key stakeholders as required) on one or more studies. - Oversees the preferred Contract Research Organization (pCRO) and/or Country Trial Manager (CTM)/Site Care Partner (SCP) for assigned studies at country level in accordance with the overall project plan, and manages and maintains accurate country level plans (e.g., timelines, budget, risk, and quality plans). - May manage the study start up process in countries assigned [where the Start Up Project Manager (SUPM) is not assigned] and/or oversee the pCRO responsible for these activities as applicable. - Provides country level input on startup and recruitment milestones as provided by pCRO and/or CTM/SCP to GSM during planning. - Collaborates with accountable roles to identify and manage deviations and risks in study startup and execution and implements mitigation strategies as required. Accountable for resolution of site activation escalations to study teams including offering options for mitigation. - May be responsible and accountable for, as designated by the GSM: - Regional, country and study level implementation of startup and site activation plans (through SUPM or pCRO if assigned). - Regional, country and study level recruitment strategy. - Support of the development of study level plans. - Communication with the local team and internal stakeholders and pCRO as applicable to ensure efficient and timely study delivery of the agreed plans. - Study and/or country vendor management and oversight including follow up and coordination of vendor deliverables. - Assurance of the follow up and coordination of regional and site quality events, protocol deviations, data issues, metrics review, site issues and risks, audit responses, etc. - Study Management Operations - May help guide the study management strategy by contributing local intelligence and providing accurate updates on delegated tasks to support establishment of critical path activities and risks. - May independently take on activities with instruction provided as needed. - Through the SCP, CTM or pCRO, supports the country and investigator outreach process, site identification and feasibility ensuring countries and sites can meet all study protocol requirements. - Ensures compliance to relevant global and local, internal and external requirements, and regulations. - Ensures timely communication bidirectionally between the global and local study team. Provides protocol level guidance and support to responsible local study team members as applicable. - Follows up on region and country level issue status to ensure resolution. - Identifies country level trends to improve deliverables processes as needed. - Ensures audit and inspection readiness during start up and conduct. - Manages applicable quality events with pCRO and local team as required. - Drives and ensures delivery of data cleaning deliverables for pCRO and sites as applicable. - Reviews Pre-Trial Assessment and Site Initiation Visit reports completed by SCPs. - Coordinates effective site recruitment planning to allow for implementation of plans at the country and site level, consistent with global plan and local targets. - Drives pCRO and/or applicable internal study team members to ensure Trial Master File (TMF) set up meets study requirements, and maintains oversight of TMF completeness. - Ensures pCRO and/or applicable internal study team members maintain appropriate level Investigational Product (IP), equipment and ancillary supplies management including import/export license management with the support of Clinical Trial Assistants (CTAs) and other roles as required. - Supports identification, contract development and management of local vendors or facilities as per protocol. - May lead and guide the closing out of one or more studies of low complexity post database lock. - Provides Investigator Meeting (IM) support and management, including conducting presentations as appropriate. - Provides country level documents to TMF and maintains oversight of Investigator Site File (ISF) reconciliation and completeness actions. - Provides support to ECs, Regulatory Authorities (RAs), and other relevant (e.g., radiation, biobank) submissions and deficiency and query responses for initial and subsequent Clinical Trial Application submissions within required timelines. - Ensures the operational delivery of responsible tasks in accordance with the appropriate quality standards including ICH GCP standards, SOPs, local operating guidelines, and local regulatory requirements, as applicable. - Subject Matter Expertise - Acts as the point of contact for all study level questions for the local study team, ensuring resolution at lowest possible level, and when needed liaising with and escalating to appropriate global roles and teams. - May lead operational effectiveness initiatives at country or regional level. - Utilizes roles in country such as Lead SCP, and expert roles such as Contracts Leads and SAPs, to provide the global teams with local intelligence and operational nuances to be considered. - Provides input on country level per subject costs, local vendor costs, and other fees where applicable. - Utilizes country intelligence to provide input on country specific risks into preparation of Investigational Quality Management Plan and Study Monitoring Plan, and ensures Trial Master File (TMF) completeness and oversight of all relevant compliance activities for allocated studies. - Supports implementation of client’s site technology experience systems. - Supports implementation of new tools and technologies (e.g., eConsent, eISF, remote source access, remote source data verification/review (SDV/SDR), iConnect, implementation of protocol required decentralized trial options). Qualifications - Expertise in the use of study and site dashboards and reporting tools. - Detail oriented and possesses technical expertise. - Ability to manage moderately complex processes. - Risk identification and mitigation, strategic planning, and critical path analysis skills. - Analytical and problem solving skills. - Ability to adapt to changing technologies and processes, work independently and exercise own judgement. - Supportive of an environment where innovation is standard, including developing ideas and taking appropriate risks to advance innovative processes. - Effective verbal and written communication skills in relating to colleagues and associates, both inside and outside of the organization. - Ability to operate in a matrix environment. - Fluency in written and spoken English required. - Ability to work outside of core business hours, as required, to support global trials or initiatives. - Ability to travel, as required, including Investigator Meetings, vendor kick off and re-set meetings, and client internal global or department level meetings. Knowledge and Experience (preferred) - Comprehensive knowledge of own discipline with good knowledge of other disciplines to ensure that the study can meet its goals and to serve as a resource for others. - Comprehensive knowledge in managing and coordinating specific tasks and responsibilities as part of a larger study management team. - Working knowledge of Good Clinical Practice, clinical and regulatory operations, and environment in countries under responsibility. - Demonstrated clinical research experience and/or study management/startup project manager experience. - Demonstrated experience in managing country level operational activities and/or vendors. - Experience in study and quality management. - Knowledge of clinical trial methodology. - Experience working in a matrix management environment. - Relevant operational clinical trial experience. Education - Bachelor’s of Science or Bachelor’s of Arts degree with a minimum 5 years of relevant operational clinical trial experience required. - Master’s of Science or Master’s of Business Administration degree with a minimum 3 years of relevant operational clinical trial experience required. - A scientific or technical degree is preferred.

Role Description The Central Ops Support Executive is expected to remotely support the daily operations of sellers based out of Brazil, including: - Daily metrics monitoring - Triggering on-field support to sellers and audits - Stakeholder management, within and outside of Amazon - Rolling out new processes The job requires someone who has a larger picture of customer experience in mind and a high willingness to take ownership. The candidate should possess skills in identifying patterns and disruptions, along with the ability to scrutinize details and foresee the implications of the data. This team supports inbound and outbound operations via voice and non-voice channels. The candidate must be ready to work on weekends and in shifts. Qualifications - High school or equivalent diploma - Experience with Microsoft Office products and applications Requirements - Remotely monitor efficient functioning of the assigned sites via outbound calls, emails, and coordination with field executives - Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations - Train and direct sellers for execution and adherence to norms and practices - Devise and deploy SOPs, analyze data, and propose features and processes that focus on improving the Seller experience Company Description Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Role Description Performs site qualification, site initiation, interim monitoring, site management activities and close-out visits (performed on-site or remotely) ensuring regulatory, ICH-GCP and/or Good Pharmacoepidemiology Practice (GPP) and protocol compliance. - Uses judgment and experience to evaluate overall performance of site and site staff and to provide recommendations regarding site-specific actions; immediately communicates/escalates serious issues to the project team and develops action plans. - Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes. - Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. - Demonstrates diligence in protecting the confidentiality of each subject/patient. - Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues. - Per the Clinical Monitoring/Site Management Plan (CMP/SMP): Assesses site processes, conducts Source Document Review of appropriate site source documents and medical records. - Verifies required clinical data entered in the case report form (CRF) is accurate and complete. - Applies query resolution techniques remotely and on site, and provides guidance to site staff as necessary, driving query resolution to closure within agreed timelines. - Utilizes available hardware and software to support the effective conduct of the clinical study data review and capture. - Verifies site compliance with electronic data capture requirements. - May perform investigational product (IP) inventory, reconciliation and reviews storage and security. - Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. - Verifies issues or risks associated with blinded or randomized information related to IP. - Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned. - Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. - Reconciles contents of the ISF with the Trial Master File (TMF). - Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations. - Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs and Clinical Monitoring Plan/Site Management Plan. - Supports subject/patient recruitment, retention and awareness strategies. - Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution. - For assigned activities, understands project scope, budgets, and timelines; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met. - Must be able to quickly adapt to changing priorities to achieve goals / targets. - May act as primary liaison with study site personnel, or in collaboration with Central Monitoring Associate. - Ensures all assigned sites and project-specific site team members are trained and compliant with applicable requirements. - Prepares for and attends Investigator Meetings and/or sponsor face to face meetings. - Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements. - Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions. - Maintains a working knowledge of ICH/GCP Guidelines or other applicable guidance, relevant regulations, and company SOPs/processes; completes assigned training as required. - For Real World Late Phase, the CRA II will use the business card title of Site Management Associate II. - Additional responsibilities include site support throughout the study lifecycle from site identification through close-out. - Knowledge of local requirements for real world late phase study designs. - Chart abstraction activities and data collection. - Collaboration with Sponsor affiliates, medical science liaisons and local country staff. - The SMA II may be requested to train junior staff. - Identify and communicate out of scope activities to Lead CRA/Project Manager. - Proactively suggest potential sites based on local knowledge of treatment patterns, patient advocacy and Health Care Provider (HCP) associations. Qualifications - Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience. - Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements. - Must demonstrate good computer skills and be able to embrace new technologies. - Excellent communication, presentation and interpersonal skills. - Ability to manage required travel of up to 75% on a regular basis. Additional Information As part of your employment with Syneos Health, you may be deployed to Sites that require certain medical and other personal information to gain facility access. Pursuant to our Employee Privacy Notice, Syneos Health can provide the Sites with the information necessary for you to gain such access. Further, a Site may ask you for additional information beyond that which Syneos Health has in its possession. You are required to comply with any such Site requests as a condition of your employment with Syneos Health. Please note that failure to provide requested information may result in a Site barring you from entry, which could put your ongoing employment at risk.