Role Description At Mankind Media, we are looking for experienced enthusiastic Account Managers who want to work 100% remotely. We understand that marketing is constantly evolving, which is why we offer a wide range of cross-media solutions to give organizations the attention they deserve. - Proactively reach out to potential clients via phone and email (outbound). - Schedule appointments and manage your own appointments. - Experience in generating your own leads. - Build strong relationships and earn the trust of potential clients. - Provide information about our organization. - Regularly evaluate your activities and results, contributing to the improvement of our processes. - Experience in account management, telemarketing, or a similar role is a plus. - Self-motivated and able to work independently. - Strong organizational and time management skills. - Skilled at inspiring and persuading others. Qualifications - Availability for an average number of hours per week (approximately 32 hours). - Self-motivated and able to work independently and goal-oriented. - Experience in B2B. - Experienced in generating quality leads. - Excellent command of the English language is a requirement for this position. - Strong organizational and time management skills. - Excellent communication skills. - Ability to persuade and influence others effectively. - Reliable internet connection and a suitable workspace. - Desktop or laptop computer with at least 2GB RAM, Dual-Core 2GHz processor, and a webcam. - Headset with an external microphone. Benefits - Work 100% from home or even abroad, with payment in Euros. - 100% commission-based pay. - Freelance. - Online training and coaching to improve your sales and communication skills. - Opportunities for professional development and growth within the organization. - "Dutch" working hours: Monday to Friday, 8:30 AM to 5:00 PM. - A fun and dynamic remote team where you can contribute to the success of our organization. Company Description Bij Mankind Media begrijpen we dat de wereld van marketing voortdurend evolueert, en daarom bieden we een breed scala aan cross mediale oplossingen om ervoor te zorgen dat jouw merk de aandacht krijgt die het verdient. Met onze uitgebreide diensten, waaronder branded content televisie, online radiocommercials, podcasts en online adverteren, tillen we jouw merk naar nieuwe hoogten en bereiken we jouw doelgroep op elk platform.

Role Description Ben jij een commercieel sterke professional die vanuit het buitenland wil werken voor een groeiende Nederlandse mediaorganisatie? Mankind Media zoekt een zelfstandige Accountmanager die volledig remote als freelancer aan de slag wil gaan voor minimaal 32 uur per week. Spreek je vloeiend Nederlands en woon je buiten Nederland en België? Dan zoeken wij jou! - Je voert verkoopgesprekken met potentiële zakelijke klanten op basis van ingeplande afspraken. - Je bouwt duurzame relaties op met prospects en bestaande klanten. - Je presenteert de oplossingen van Mankind Media op een overtuigende en professionele wijze. - Je signaleert kansen en vertaalt die naar concrete opdrachten. - Je registreert alle contactmomenten en voortgang zorgvuldig in onze systemen. - Je neemt dagelijks deel aan twee gezamenlijke online teamtrainingen gericht op commerciële ontwikkeling en resultaatverbetering. Qualifications - Je woont buiten Nederland en België en werkt structureel volledig remote. - Je beheerst de Nederlandse taal uitstekend, zowel mondeling als schriftelijk. - Je denkt en werkt op HBO niveau. - Je hebt aantoonbare ervaring met accountmanagement, sales of commerciële gespreksvoering. - Je bent minimaal 32 uur per week beschikbaar van maandag tot en met vrijdag tussen 08:30 en 17:00 uur Nederlandse tijd. - Je werkt zelfstandig als ZZP opdrachtnemer en neemt verantwoordelijkheid voor jouw resultaten. - Je beschikt over een rustige thuiswerkplek, betrouwbaar internet, een computer met webcam en een headset met microfoon. Benefits - Een volledig remote freelance opdracht vanuit het buitenland. - Een vergoeding tussen €1500 en €3000 per maand, aangevuld met variabele bonussen op basis van prestaties. - Uitbetaling in euro's. Twee dagelijkse online teamtrainingen. - Concrete doorgroeimogelijkheden richting Senior Accountmanager, Teamleider of Teammanager. - Samenwerking met een groeiende Nederlandse mediaorganisatie met een professionele werkcultuur.

• Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client’s business challenges and goals • Manage Client Services 90-day planning cadence and planning cycles in support of your client’s program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary contacts, exec check-ins between senior stakeholders, and EBRs • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations, weekly client updates, and other client communications and correspondence • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent • Support cross-functional efforts to optimize Kobie client’s loyalty program in support of Kobie’s mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc • Review invoices in preparation for timely and accurate financial billing

• Managing communication for a targeted list of Workers’ Compensation and Health Plan accounts around program and case-related questions, issue detection and resolution, department escalations with a focus on account growth and development • Facilitate implementation meetings, configure client profiles, manage user access permissions, and coordinate go-live requirements. • Serve as the primary point of contact for clients by leading regular performance reviews (JOCs/QBRs), addressing inquiries, and resolving complaints. • Generate, validate, and distribute daily, weekly, and monthly performance metrics while managing ad-hoc data requests to drive strategic initiatives. • Assist with the sales pipeline by participating in scoping meetings, preparing pricing models, supporting RFP/RFI responses, and collaborating on marketing campaigns. • Coordinate contract (SOW/Addendum) renewals with legal teams. • Partner with IT and Product teams on system enhancements and user testing based on operational and client feedback. • Coordinate audits, security assessments, and remediation plans with compliance and regulatory teams. • Align client capacity requirements with recruitment priorities, ensuring network coverage meets regulatory and organizational standards.