Principal, IT Service Management & End-User Computing Location - Hybrid - Denver, CO (HQ preferred) - Remote U.S. considered Reports To - VP / Senior Director, Information Technology Position Summary Accuris is seeking a Principal, IT Service Management & End-User Computing to lead our IT Service Management function and end-user computing environment. This role is responsible for service delivery, managed services partner oversight, and administration of our Microsoft 365, Entra ID, Intune, and Jamf platforms. The ideal candidate is a hands-on technology leader who can drive operational excellence, improve user experience, and scale IT services across a global organization. This individual will serve as a trusted partner to IT leadership, own critical operational processes, and help shape the future of our end-user technology strategy. Key Responsibilities - Lead IT Service Management operations, including incident, request, change, problem, asset, and service delivery management. - Manage and develop the ITSM and Service Desk team. - Own and optimize ServiceNow, Jira, and Amazon Connect platforms. - Serve as the primary operational owner of our managed services partner relationship, driving accountability, service quality, and performance against SLAs. - Own the Microsoft 365 environment, including Exchange Online, Teams, SharePoint, OneDrive, Purview, and Copilot. - Lead identity and endpoint management through Microsoft Entra ID, Intune, and Jamf. - Drive automation, self-service capabilities, and AI-assisted service delivery initiatives. - Partner with Security, Enterprise Applications, Data & Analytics, and business stakeholders to deliver reliable, scalable technology services. - Oversee software licensing, vendor management, telephony operations, and end-user computing support across global locations. - Identify opportunities to improve operational efficiency, reduce costs, and enhance the employee technology experience. Required Qualifications - 5+ years of progressive IT operations experience, including leadership responsibilities. - Experience leading IT Service Management and End-User Computing functions. - Experience managing enterprise managed services providers and vendor relationships. - Strong hands-on expertise with: - Microsoft 365 - Microsoft Entra ID (Azure AD) - Microsoft Intune - Jamf Pro - ServiceNow - Atlassian Jira - Amazon Connect - Experience with automation technologies such as PowerShell, Power Automate, ServiceNow Flow Designer, or similar tools. - Understanding of networking fundamentals including DNS, DHCP, VPN, wireless networking, and endpoint management. - Strong communication, stakeholder management, vendor management, and problem-solving skills. Preferred Qualifications - Experience with Identity Governance, endpoint security, and AI-enabled IT operations. - Experience supporting global and hybrid work environments. - ITIL, Microsoft, Jamf, CompTIA, or related industry certifications. Why Join Accuris Accuris is the engineering intelligence company, helping organizations make better engineering and business decisions through trusted data, standards, supply chain intelligence, and connected workflows. You will join a high-impact Enterprise Technology & AI organization responsible for the platforms and services that power our global business. Compensation & Benefits Accuris anticipates the base salary range for this position to be $130,000 - $150,000 annually. Final compensation will be determined based on geographic location, experience, skills, and qualifications. In addition to base salary, this position is eligible to participate in an annual incentive plan. Accuris also offers a comprehensive benefits package. For additional information regarding benefits, please contact the recruiter assigned to this role. About Accuris We provide the world's engineers mission-critical intelligence, safeguarding the technology of today and enabling the breakthroughs of tomorrow. Accuris transforms the world's largest repository of standards and supply chain data into AI-driven insights and connected workflows, enabling engineers to work smarter, stay compliant, and innovate faster. Behind every world-changing innovation, there's Accuris-the most trusted intelligence platform for engineers. Learn more at www.accuristech.com . Equal Employment Opportunity Accuris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. This policy applies to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #BI-Hybrid

Role Description At Camunda, we've made a deliberate bet: move fast, ship autonomously, and trust our teams to build the right things. That only works if someone is deeply connected to what our customers actually need — before a single line of code is written. That someone is you. As our Generative Researcher, you'll be the forward signal for our entire Strategy pillar, running weekly discovery across every customer persona — from developers and business analysts to CoE leads and compliance officers — and translating what you learn into opportunity maps that directly shape what we build next. You'll work independently alongside our Outcome DRIs — the strategic PMs accountable for what Camunda builds and why — feeding them the honest customer signal they need to set direction and sharpen Camunda's strategic narrative. This is a role for someone who believes great research doesn't just describe problems — it changes decisions. What You Will Do - Run 2–4 structured customer discovery conversations per week across all persona groups, following the signal wherever it leads and capturing the actual language customers use. - Build and maintain live opportunity maps that feed all three Outcome DRIs directly — time to first production, enterprise adoption, and production confidence. - Work closely with Outcome DRIs to ensure your research findings are translated into direction briefs. - Own the failure library: a continuously maintained record of every customer who couldn't reach value with Camunda and why. - Run the monthly FDE synthesis ritual, translating field signal from our forward-deployed engineers into structured opportunity map updates. - Run monthly holistic end-to-end validation sessions that stress-test the full integrated product experience. - Challenge direction when evidence contradicts it: bring the data clearly to Outcome DRIs. Qualifications - 5+ years in product research, UX research, or customer discovery in a B2B SaaS or enterprise software environment. - A track record of synthesising across multiple personas and product surfaces into actionable opportunity maps. - Demonstrated experience working directly with strategic PMs or product leadership to translate research into direction. - Disciplined about the boundary between insight and narrative. - Strong async written communication. Requirements - Familiarity with process automation, workflow orchestration, agentic AI, or developer tooling. - Experience contributing to field synthesis rituals alongside forward-deployed engineers, sales engineers, or customer success teams. - Comfortable flexing between generative and evaluative methods depending on what the question requires. - Experience in a role that sat explicitly at the intersection of product strategy and go-to-market. Benefits - Competitive, fair, and transparent compensation. - Equity through our Virtual Stock Option Plan (VSOP). - Remote & Flexible work options with home office budget and flexible time off. - In Person Connection through annual kickoff events and team offsites. - Access to locally tailored healthcare and mental wellbeing resources. - Retirement and pension plans, plus life and disability insurance. - Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books.

Role Description An introduction to authors, works, and movements in the literatures of Asia and the Asian Diaspora in their social, cultural, and historical contexts. The focus will be on English-language texts, but some texts in translation may be included. Genres, forms, topics, and regions of focus may vary. Qualifications - Ph.D (English) with relevant experience in Asian and/or South Asian literature. - Research expertise and publications in this area strongly preferred. Requirements - Applications must be received BEFORE 2026/07/17. - Expected Enrolment: 45. - Number of credits: 3. - Work Hours: 39. - Hourly Rate: Teaching: $239.47 (2024-2025). - Course Schedule: Thursday 19:00-22:00 - ONLINE COURSE. Benefits - Rates do not include vacation pay nor statutory pay. - Rates will be applied until a new collective agreement is ratified. Retro will be paid after the ratification.

Role Description We are looking for a results-driven Mid-Senior UX Researcher who will play a crucial role in shaping our product and enhancing the user experience by conducting research, analyzing user behavior, and designing intuitive wireframes for both desktop and mobile. Key Responsibilities - Conduct competitor and market research to understand user behaviors, flows, pain points, and needs. - Analyze existing user interfaces and the design of our current solutions. - Utilize tools like Visily or Figma to create wireframes, prototypes, and mockups. - Develop user personas, customer journey maps, and usability studies to support data-informed decisions. - Collaborate closely with product managers, developers, and designers to ensure seamless user experiences. - Test and validate design concepts through A/B testing, surveys, interviews, and analytics. - Document research findings and present insights to stakeholders. - Stay up to date with industry trends and UX best practices to continually refine our approach. Qualifications - 2+ years of experience in UX research and UI/UX design. - Proficiency in Visily (preferred), Figma, and similar design tools. - Strong knowledge of user-centered design (UCD), usability principles, and accessibility standards. - Experience with AI-driven UX research tools and methodologies. - Experience conducting user interviews, surveys, usability testing, and data analysis. - Ability to translate research insights into actionable recommendations. - Basic understanding of front-end development (HTML, CSS, JavaScript) is a plus. - Familiarity with A/B testing, heatmaps, and analytics tools (e.g., Google Analytics, Hotjar). - Strong analytical mindset and the ability to make data-driven UX decisions. - Excellent communication and collaboration skills. - Portfolio or case studies showcasing past research and wireframe designs. Requirements - Experience working in fast-paced startup environments. Benefits - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere.