Merchants Insurance Group

Title: Commercial Lines Underwriter Location: Buffalo, New York, 14202, United States Department: Insurance Operations Job category: Insurance Operations Requisition number: COMME001691 - Full-time - Hybrid - Locations Showing 1 location Buffalo Corporate Office Buffalo, NY 14202, USA Job Description: Job details Description Commercial Lines Underwriter Hybrid Work Schedule Buffalo, New York Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Commercial Lines Underwriter for our Commercial Lines Underwriting team located in Buffalo, New York. The Commercial Lines Underwriter will become part of a dedicated underwriting team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years (2021-2024) and has been granted the Ivans Spark Award for innovation (2024-2025). In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list. Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 2 full days per week in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: - Cultivating solid relationships with Agents and internal staff while working towards achieving the most optimal outcomes for Merchants and our policyholders. - Works with the underwriting assistant to ensure adherence to corporate underwriting policy and service standards. - Reviews accounts beyond individual authority with the Regional Underwriting Manager or Supervisor and recommends a course of action. - Achieve commercial lines regional production goals and loss ratio objectives for assigned territory. Qualifications & Skills: - College degree or equivalent work experience. - 1 - 3 years commercial lines underwriting experience. - Some background in underwriting commercial lines accounts and building agency relationships. - Previous Agency relationships within the local insurance industry are highly desirable. - Microsoft Office knowledge as well as the ability to work with internal company systems (WINS, ImageRight etc.). - Strong communication, organizational and computer skills. Merchants Insurance Group Pay information: Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $60,000 - $80,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications. Merchants Insurance Group Benefits: - Welcoming and positive work environment - Flexible work arrangements, including flex scheduling and summer hours - Hybrid work schedule. The Hybrid work schedule will require 8 full days per month in the office, with the option to work the remaining days per month at home or in the office - Competitive pay scale - Generous paid time off package - Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars - Outstanding company bonus programs - Tuition Reimbursement And many more exciting company benefits! Merchants Insurance Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Merchants Insurance Group supports a safe workplace through pre-employment background screenings. Qualifications Experience Preferred 1-3 years: 1 - 3 years commercial lines underwriting experience. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Small Commercial New Business Underwriter Location: Bedford, New Hampshire, 03110, United States Department: Underwriting Full-Time Hybrid Job Description: Small Commercial New Business Underwriter Hybrid Work Schedule Bedford, New Hampshire Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Small Commercial New Business Underwriter for our Commercial Lines Underwriting team located in Bedford, New Hampshire. The Small Commercial New Business Underwriter will become part of a dedicated underwriting team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023-2025), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years (2021-2024) and has been granted the Ivans Spark Award for innovation (2024-2025). In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list. Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 2 full days per week in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: - Cultivating solid relationships with Agency partners through in person meetings and virtual meetings. - Individually risk Underwrite new small commercial accounts, targeting up to $25,000 in premium, or as assigned by the Regional Supervisor or Manager. - Works with the underwriting assistant to ensure adherence to corporate underwriting policy and service standards. - Reviews accounts beyond individual authority with the Regional Underwriting Manager or Supervisor and recommends a course of action. - Achieve commercial lines regional production goals and loss ratio objectives for assigned territory. Qualifications & Skills: - College degree or equivalent work experience. - 1-3 years in the insurance business as a property casualty commercial lines underwriter with individual risk underwriting responsibilities. - Strong background in underwriting commercial lines accounts and building agency relationships. - Property and Casualty insurance related coursework is a plus i.e. CPCU. - Previous Agency relationships within the local insurance industry are highly desirable. - Microsoft Office knowledge as well as the ability to work with internal company systems (WINS, ImageRight etc.). - Strong communication, organizational and computer skills. Merchants Insurance Group Pay information: Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $65,000 - $85,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications. Merchants Insurance Group Benefits: - Welcoming and positive work environment. - Flexible work arrangements, including flex scheduling and summer hours. - Hybrid work schedule. The Hybrid work schedule will require 2 full days per week in the office, with the option to work the remaining days per month at home or in the office. - Competitive pay scale. - Generous paid time off package. - Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars. - Outstanding company bonus program. - Tuition Reimbursement. And many more exciting company benefits!! Merchants Insurance Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Merchants Insurance Group supports a safe workplace through pre-employment background screenings. Qualifications Experience Preferred 1-3 years: 1-3 years in the insurance business as a property casualty commercial lines underwriter with individual risk underwriting responsibilities. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Loss Control Specialist Location: Buffalo, New York, 14202, United States Department: Insurance Operations Job Description: Loss Control Specialist Hybrid/Remote Work Schedule Desired locations for opportunity: Albany, Hudson Valley or Western Massachusetts Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Loss Control specialist for our Corporate Loss Control team. The territory for this opportunity will be located within Albany, NY, Hudson Valley or Western Massachusetts location. The Loss Control Specialist will act as an expert in safety related areas for underwriters, agents and insureds. This involves risk management and consultation services in the prevention and reduction of loss for our policyholders. The senior specialist will survey and service the larger and more complex accounts, take the lead in training and education sessions and become involved in special projects/programs that are being developed within the company. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023-2026), a Fast Track company (2019-2025), and a Top Private Company (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years (2021-2024) and has been granted the Ivans Spark Award for innovation (2024-2025). In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list. Merchants offers its colleagues a Hybrid or Remote work schedule. The Hybrid or Remote work schedule is based upon location of the colleague to home office or regional office location. Essential Duties and Responsibilities include, but are not limited to: - Conducts multiline loss control surveys of prospects and clients to evaluate operation, exposure, and control information to be used by Underwriting in their decision-making process to write insurance business. - Prepares reports for Underwriting and Recommendations for Customers - Assists in the development and presentation of programs and training seminars for clients and other departments in the Company. - Responds to special requests from Underwriting Department and clients with prior approval from Loss Control Department Management. - Assist in achieving commercial lines loss ratio for assigned territories per company objectives and goals. - Assist in achieving commercial lines production goals for assigned territories. Qualifications & Skills: - Qualified candidates will have a 4-year degree or equivalent work-related experience. - Currently possess/actively pursuing one or more of the following certifications: Certified Safety Professional (CSP), Associate in Risk Management (ARM), Certified Risk Manager (CRM), Chartered Property Casualty Underwriter (CPCU), or similar. - 5 years loss control experience. - The ability to travel 80% of the work week. - Valid driver’s license is required. - Strong level of safety and loss control experience and strong understanding of liability exposures and contracts. - Knowledge of industry developments and trends. - Working knowledge of Loss Control Management Systems, RCI or similar systems, and the ability to work with assigned hardware utilizing the corporate procedures in place for maximum utilization of the system. - Exceptional organization, verbal and written communication skills are highly desirable. Merchants Insurance Group Pay information: Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $75,000 - $100,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications. Merchants Insurance Group Benefits: - Welcoming and positive work environment. - Colleague Appreciation events. - Flexible work arrangements, including flex scheduling and summer hours. - Hybrid work schedule or Remote work scheduled based upon location. - Flexible work arrangements, including flex scheduling and summer hours. - Competitive pay scale. - Generous paid time off package. - Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars. - Outstanding company bonus program. - Company car. - Tuition Reimbursement. And many more exciting company benefits!! Merchants Insurance Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Merchants Insurance Group supports a safe workplace through pre-employment background screenings. Qualifications Experience Preferred 5 years: 5 years loss control experience. Licenses & Certifications Preferred Chart Property Cas U/W Assoc Risk Mgt Certified Safety Prof Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Title: Corporate Sales SpecialistLocation: Buffalo, New York, 14202, United States Department: Sales & Marketing - Full-Time - Hybrid Job Description: Hybrid Work Schedule Buffalo, New York Merchants Insurance Group is a leading Property and Casualty Insurer in the Northeast and is looking for a Corporate Sales Specialist for our Corporate Sales team located in Buffalo, New York. The Corporate Sales Specialist will become part of a dedicated sales and marketing team, collaborating with our agency partners to deliver professional service that achieves the most optimal outcomes for our policyholders, and profitable growth for Merchants and our Agency Partners. Merchants Insurance Group, rated A- (Excellent) with a stable outlook by the A.M. Best Company, is proud to be one of Buffalo Business First’s Best Places to Work in Western New York (2023-2026), a Fast Track company (2019-2025), and a Top Private Company 6 years in a row (2019-2025). Merchants was also granted the Ward’s 50® designation as a top-performing property-casualty insurance company for four consecutive years (2021-2024) and has been granted the Ivans Spark Award for innovation (2024-2025). In October 2024, Newsweek and Statista included Merchants Insurance Group on their first-ever America’s Most Reliable Companies list, which highlights organizations that other companies can feel confident doing business with in 2025. Of 1,500 B2B companies evaluated, Merchants was one of only 300 companies to make the list. Merchants offers its colleagues a Hybrid work schedule. The Hybrid work schedule requires 2 full days per week in the office, with the option to work the remaining days at home or in the office. This exciting Hybrid Work benefit offers colleagues a flexible work schedule with the ability to remain connected with their Merchants team and colleagues. Essential Duties and Responsibilities include, but are not limited to: - Cultivating solid relationships with Agents and internal staff while working towards achieving the most optimal outcomes for Merchants and our policyholders. - Provides agency training which includes successful onboarding of new agencies and their staff, and training on Merchants web quoting portal and other web features. - Develop and manage an assigned group of agencies. In-person agency visits once a quarter, which may require overnight travel. - Participates in or leads sales related projects as well as the annual Producer Training School and Corporate Sales conference. Qualifications & Skills: - Four-year college degree or equivalent work experience. CPCU or insurance course work desired. - 8-10 years of successful sales and/or underwriting experience. - Experience dealing with Independent Agents. - Customer focus driven with a high energy level, positive attitude, low self-orientation, and sales acumen. - Strong organizational, verbal, & written communication skills are required. - Well-developed presentation skills. - Ability to travel overnight periodically. - Effective multi-tasking skills and ability to keep to schedules and plans. - Working knowledge of PowerPoint, Excel, and online conferencing tools. - A passion for success. Merchants Insurance Group Pay information: Merchants Insurance Group offers a competitive pay scale. The estimated salary for this role ranges from $85,000 – $110,000 based on leveling and geography, along with an equity component and a comprehensive benefits package. This range is merely an estimate; actual compensation may deviate from this range based on skills, experience and qualifications. Merchants Insurance Group Benefits: - Welcoming and positive work environment - Flexible work arrangements, including flex scheduling and summer hours - Hybrid work schedule. The Hybrid work schedule will require 2 full days per week in the office, with the option to work the remaining days per month at home or in the office - Competitive pay scale - Generous paid time off package - Full Benefits: Health, Dental, Vision, Life Insurance, Short Term Disability, 401(k) employer match amount is 100% up to 6% of your annual contributions. You are immediately 100% vested in the employer match dollars. - Outstanding company bonus programs - Tuition Reimbursement And many more exciting company benefits!! Merchants Insurance Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Merchants Insurance Group supports a safe workplace through pre-employment background screenings.

Lead and mentor a subrogation team, oversee daily activities, ensure compliance with laws and policies, and analyze performance metrics to enhance recovery outcomes while providing training and support to colleagues.