• Oversight of (a group of) study CRAs to ensure (site) compliance with study protocol, study plans, ICH-GCP, local regulations and study timelines • Monitoring support visits (Accompanied site visits), per project requirements, to aid the site/CRA in the satisfactory performance and compliance with standards • Develop training materials and study tools for sites and CRAs, including monitoring plans • Develop and implement enrolment and recruitment strategies together with clinical project team • Support clinical project team by providing oversight of study deliverables related to other functions (e.g. Data Management, TMF Operations, etc.) • Proactive management of site and country performance (recruitment, data collection, document collection, TMF review, timely update of Biomapas/sponsor CTMS by the study CRAs etc.) and inform clinical project team on progress • Oversee regional startup and feasibility activities • Provide project training/mentoring to regional CRAs on study procedures, clinical plans and guidelines, and timelines for the study • Assist in vendor management activities as required per project • Perform review of visit reports for quality, compliance and appropriate site management • Assure compliance with high quality and timely project deliverables according to the project requirements and the monitoring plan

• Provide strong, independent leadership for assigned clinical projects, ensuring successful execution. • Serve as the primary point of contact for clients, vendors, and internal stakeholders. • Oversee study management activities, including site selection, initiation, monitoring, and closeout. • Develop and maintain study timelines, budgets, and project plans, ensuring adherence to scope. • Mitigate risks and proactively address challenges to keep projects on track. • Ensure compliance with ICH-GCP, regulatory guidelines, and company SOPs. • Manage vendor relationships and study-specific contracts. • Provide mentorship and guidance to junior project team members. • Support proposal development, bid defense meetings, and business growth initiatives. • Participate in internal and external project team meetings to ensure alignment and success.

Role Description Join our global team as Clinical Operations Lead. Clinical Operations Lead is responsible for the clinical operations of a project within a defined regional/global level. Provides oversight of project deliverables, assigned Clinical Research Associate (CRAs) and Investigator sites in accordance with the Monitoring Plan, Protocol, Good Clinical Practice (GCP), ICH guidelines and local regulations. Position in any EU country. All CV’s must be submitted in English language. Responsibilities: - Oversight of (a group of) study CRAs to ensure (site) compliance with study protocol, study plans, ICH-GCP, local regulations and study timelines - Monitoring support visits (Accompanied site visits), per project requirements, to aid the site/CRA in the satisfactory performance and compliance with standards - Develop training materials and study tools for sites and CRAs, including monitoring plans - Develop and implement enrolment and recruitment strategies together with clinical project team - Support clinical project team by providing oversight of study deliverables related to other functions (e.g. Data Management, TMF Operations, etc.) - Proactive management of site and country performance (recruitment, data collection, document collection, TMF review, timely update of Biomapas/sponsor CTMS by the study CRAs etc.) and inform clinical project team on progress - Oversee regional startup and feasibility activities - Provide project training/mentoring to regional CRAs on study procedures, clinical plans and guidelines, and timelines for the study - Assist in vendor management activities as required per project - Perform review of visit reports for quality, compliance and appropriate site management - Assure compliance with high quality and timely project deliverables according to the project requirements and the monitoring plan Qualifications - Bachelor’s or Master’s Degree in Medicine, Pharmacy or Life science - 3 years experience in Clinical Lead role - Fluent written and spoken English language - Good coordination skills - Attention to detail, time-management and problem-solving skills - Strong organization and analytical skills Benefits - Professional growth and career opportunities - International team and environment - Bonus based on annual performance - Personal accident and business trip insurance - Additional health insurance - Remote/home based - Complimentary health and wellness benefits, such as influenza vaccines - Rewarding referral policy - Workplace establishment allowance (fully remote) - Team building, global meetings, B active events

Title: Advisor, Care Coordination - Location: Nashville, TN, USA Remote Req #14948 Job Description: The Advisor, Care Coordination plays a pivotal role in overseeing the efficient use of resources within the specialty health network, ensuring members receive high quality and cost-effective care. This position will also assist in the implementation of standard Care Coordination processes across the organization. This position will monitor and evaluate referral utilization trends, identify areas for improvement, and collaborate with market leaders to make recommendations. An ideal candidate will have a deep understanding of care coordination and have a demonstrated history of partnering with cross-functional stakeholders to drive projects and business initiatives to completion. Duties/Responsibilities: Participate in developing and implementing standard work for care coordination across the enterprise that includes utilizing tools and resources available for cost effective management. Scrub data and prepare analysis and reports to provide meaningful information and resources to market leadership and key stakeholders to outline OU utilization at a provider and care coordinator level, Arista utilization by provider and any other relevant data. Assist in implementation and monitoring of Care Coordination and utilization review systems for both referrals within the specialty network and the referral platform. Partner cross-functionally to help evaluate and identify solutions to UM-related issues across the enterprise Help coordinate efforts to drive effective referral management processes across the enterprise, including collaborating with markets to create and maintain a preferred provider list Serve as a liaison with the Optum Utility (OU) team and other external vendors to coordinate efforts for tiering specialists and referral management Communicate effectively with local leadership to roll out Care Coordination initiatives and updates Audit care coordinator compliance with the OU tool, monitor and evaluate trends, identifying areas for improvement and collaborating with market leaders to advise of recommended action needed Evaluate and monitor current process effectiveness and help coordinate pilots and new processes with the enterprise Required Skills/Abilities: Ability to manage and deliver strategic projects, communicate project status and risks to stakeholders Strong knowledge of care coordination in a value-based care setting Ability to define problems and identify optimal solutions under tight deadlines Self-motivated with excellent verbal and written communication skills with all levels of leadership Excellent interpersonal and communication skills Ability to drive accountability and process changes without direct accountability Strong data analysis ability Qualifications: Associate or bachelor’s degree in healthcare administration, nursing, healthcare information systems, or related field, preferred. 3-5 years of relevant experience in case management, care coordination, healthcare analytics, or quality improvement required. Experience in healthcare operations, project management, or related field a plus. Working knowledge of care coordination workflows and processes, including utilization patterns and care transitions. Knowledge of value-based care models preferred. Ability and willingness to travel up to 20% at peak times Embodies and serves as a role model of ArchWell Health’s Values: Be compassionate Strive for excellence Earn trust Show respect Stay resilient Always do the right thing About ArchWell Health: At ArchWell Health, we’re creating a community of caring designed to help our members stay healthy and engaged. By focusing on a strong provider-patient relationship, routine wellness, and staying active, our members enjoy a higher level of care and better quality of life after the age of 60. Everything we do is for seniors. We believe seniors should be heard, listened to, and given ample time by their physicians to live well later in life. Our value-based care model is designed to prevent illnesses while keeping members healthy and happy in every aspect of their life. We deliver best-in-class primary care at comfortable, accessible neighborhood centers where older adults can feel at home and become part of a vibrant, wellness-focused community. We’re passionate about caring for older adults and united by the belief that caring has the power to change everything for our members.